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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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January 17, 2021

We are a home servicing company and having our trucks down affects our ability to provide service, Security provides the best service for us in a timely manner. We have had poor experiences with other do More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us at Security Dodge Chrysler Jeep Ram and we hope that you will continue to visit us.

January 15, 2021

I have leased 2 Jeeps with Security Dodge and each experience has been perfect. I regrettably leased a vehicle with a joke of competitor simply based on distance from my house; Merrick Dodge. I had a More

by mldilorenzo923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your feedback! We want all our customers to feel this way when leaving Security Dodge Chrysler Jeep Ram! Safe travels.

January 15, 2021

Excellent dealership! Definitely worth the trip from Smithtown. Came in for my routine maintenance. Everything was handled perfect and I was on my way in less then a hour. Couldn’t be more happier. Than More

by Jeep2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed our services. We look forward to working with you again!

January 15, 2021

save yourself the trip and go somewhere else! car was in service for months and when given back, it was scratched and scuffed! they tried to play it off like they didn't realize and inside the car was full More

by alexis.morisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Doyle
Jan 17, 2021 -

Security Dodge Chrysler Jeep Ram responded

Alexis, Thank you for bringing this situation to my attention. I would greatly appreciate the opportunity to learn more about this recent service experience. Please reach out to me directly when you have a moment. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

January 14, 2021

My service advisor was Manny I don’t see him listed . Manny was great thanks again. Would be nice to get courtesy carwash n vacuum More

by Kenisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you have had good service experiences with us and with the help of Manny. We value your business at Security Dodge Chrysler Jeep Ram.

January 14, 2021

Worst dealership on the island. They have a notorious reputation of being sharky on the buying side and on the service side. My wife’s car went in for a warranty job and they were claiming it needed a ne More

by x security dodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alise Bitic
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cuira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Duran, Amber Brittan, Michael Cotter, Kabir Ajenishe, Jesse Ciraolo, Tim Doyle, Samantha Fabrizzio
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking the time to share your review. I would appreciate the opportunity to speak with you regarding your wife's warranty job. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Tim Doyle Service Director 631-691-5000 ext 329

Jan 15, 2021 -

x security dodge responded

There is nothing to talk about. You guys at security have done this to countless customers. You guys don’t care. You won’t make it right. You will just continue to do it. I will continue to tell everyone I know and their whole families to stay away from your dealership at all cost.

January 14, 2021

Excellent customer service and friendly staff . Highly recommended . Brought in my Jeep with oil leak as an emergency visit and it was fixed expeditiously. Would recommend this dealership to friends. More

by arizvi1279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

We are happy to know that our team was friendly and provided excellent customer service. We appreciate you recommending us at Security Dodge Chrysler Jeep Ram and we hope that you will continue to visit us.

January 14, 2021

I had a very good experience at this dealership and I highly recommend it to other people the waiting area is very friendly and nice More

by dell747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Minka Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi, Michelle Scalise, Jackie Stroveglia
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at Security Dodge Chrysler Jeep Ram and if you need anything else please let us know.

January 14, 2021

Security Jeep Dodge continues to impress me. Recently I took my 2017 Jeep Cherokee in for servicing. My vehicle display showed an intermittent warning to “ Service Shifter”. Not only were repairs made, but More

by Rob S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department and we hope that you will continue to visit us at Security Dodge Chrysler Jeep Ram!

January 13, 2021

Mr. Pharbo was informative, honest and genuinely straightforward. He had the recall repaired and also laid out the remedies needed to address additional issues i inquired about. I definitely will re More

by mrglennwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Pharbo
Jan 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your review! Please reach out to us at Security Dodge Chrysler Jeep Ram if you need anything in the future!

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