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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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January 19, 2021

Brand new jeep in service for engine problems. Service had car almost 2 months with a run around on final fix date. Finally after numerous phone calls and concerns on why its taken so long. We got our jee More

by priscillagoins
Recommend Dealer
No
Employees Worked With
Dianna Oneil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle
Jan 19, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing the service experience you had for your Jeep. I would appreciate the opportunity to learn more about this and address your feedback for us. When you have some time, would you mind reaching out to me directly? I hope to turn around any future experiences. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

January 19, 2021

I brought my truck in for a recall repair and an inspection. My service advisor Dianna was very helpful, explained service that needed to be done based on mileage and what each would cost. She was h More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thanks for bringing your truck by Security Dodge Chrysler Jeep Ram, Dan. We strive to take care of our guests and all their vehicle needs here. Feel free to stop by if we can do anything else.

January 19, 2021

Absolutely Fantastic Service and Customer Service. Never a wait and always performs incredible service. Great waiting room with free coffee. Just a pleasure to do business with. More

by towdriver283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minka Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi, John Sciortino, Jackie Stroveglia, Thomas Dunn, Tim Doyle
Jan 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

We're so thrilled to know you had such a fantastic experience working with our staff members. Thanks for sharing your feedback for Security Dodge Chrysler Jeep Ram!

January 17, 2021

We are a home servicing company and having our trucks down affects our ability to provide service, Security provides the best service for us in a timely manner. We have had poor experiences with other do More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us at Security Dodge Chrysler Jeep Ram and we hope that you will continue to visit us.

January 15, 2021

Excellent dealership! Definitely worth the trip from Smithtown. Came in for my routine maintenance. Everything was handled perfect and I was on my way in less then a hour. Couldn’t be more happier. Than More

by Jeep2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed our services. We look forward to working with you again!

January 15, 2021

I have leased 2 Jeeps with Security Dodge and each experience has been perfect. I regrettably leased a vehicle with a joke of competitor simply based on distance from my house; Merrick Dodge. I had a More

by mldilorenzo923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your feedback! We want all our customers to feel this way when leaving Security Dodge Chrysler Jeep Ram! Safe travels.

January 15, 2021

save yourself the trip and go somewhere else! car was in service for months and when given back, it was scratched and scuffed! they tried to play it off like they didn't realize and inside the car was full More

by alexis.morisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Doyle
Jan 17, 2021 -

Security Dodge Chrysler Jeep Ram responded

Alexis, Thank you for bringing this situation to my attention. I would greatly appreciate the opportunity to learn more about this recent service experience. Please reach out to me directly when you have a moment. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

January 14, 2021

My service advisor was Manny I don’t see him listed . Manny was great thanks again. Would be nice to get courtesy carwash n vacuum More

by Kenisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you have had good service experiences with us and with the help of Manny. We value your business at Security Dodge Chrysler Jeep Ram.

January 14, 2021

Excellent customer service and friendly staff . Highly recommended . Brought in my Jeep with oil leak as an emergency visit and it was fixed expeditiously. Would recommend this dealership to friends. More

by arizvi1279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

We are happy to know that our team was friendly and provided excellent customer service. We appreciate you recommending us at Security Dodge Chrysler Jeep Ram and we hope that you will continue to visit us.

January 14, 2021

Security Jeep Dodge continues to impress me. Recently I took my 2017 Jeep Cherokee in for servicing. My vehicle display showed an intermittent warning to “ Service Shifter”. Not only were repairs made, but More

by Rob S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle
Jan 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department and we hope that you will continue to visit us at Security Dodge Chrysler Jeep Ram!

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