Security Dodge Chrysler Jeep Ram - Service Center

excellent customer service, clean, knowledgeable very efficient staff. Requested a document via email had it within the hour along with a follow up call. Highly recommend! efficient staff. Requested a document via email had it within the hour along with a follow up call. Highly recommend! More

My experience at security Dodge has been unbelievably poor from buying the car to getting the Truck serviced. When I purchased the truck I was told to pick it up at 12:00 p.m. drive hours later they st poor from buying the car to getting the Truck serviced. When I purchased the truck I was told to pick it up at 12:00 p.m. drive hours later they still did not have my truck ready and they delivered it to my house at 8:00 p.m. the salesman dropped it off and left without going over any of the accessories in the truck. The next morning I realized that the paint was never polished out from the protective cover they put on. In their defense they did take care of the paint and had a salesman go over the truck completely with me which should have been done in the 1st place. I own a 2019 2500 diesel and for two days they thought they where working on a 2020 1500 gas truck. I Brought the truck in for two factory recalls, a leaking sunroof, a tire rotation, lube the front end and fix a tourno cover that the dealer installed when I bought the truck. After 2 days with my truck all that got done Was the leaking sunroof, And now I cannot use my Bluetooth ! There is something wrong with the microphone. That being said, The service writer argued with me for 2 days that the vehicle had no factory recalls. Barely touched the bedcover and I was told that was the best they could do. After 2 days they never got to rotating my tires or lubing the front end. Complete waste of my time and now I have to bring the truck back a second time to take care of the factory recalls, that Giuseppe and Sunny finally found when they realized They had the wrong Vin number. Sunny and Giuseppe at the front desk were extremely helpful in finding out the problem. I will write another review when everything gets done. More

As always I received great and fast service. Drove up As always I received great and fast service. Drove up and dropped of my car for a oil change and asked for them to top off the air in all 4 tries fo As always I received great and fast service. Drove up and dropped of my car for a oil change and asked for them to top off the air in all 4 tries for my long trip to Florida. Perfect service. Thank you John. More

Work was done in a sufficient time frame and was handled professionally. The work was finished in the time promised. The waiting area was clean and accommodating professionally. The work was finished in the time promised. The waiting area was clean and accommodating More

My oil change was super easy and quick! The only thing I would suggest is allowing appointments to be made on the service app to make it more efficient for people with a schedule would suggest is allowing appointments to be made on the service app to make it more efficient for people with a schedule More

Very accommodating and friendly service. They went out of their way to make sure I was satisfied and followed up to make sure everything went well days later. of their way to make sure I was satisfied and followed up to make sure everything went well days later. More

Keith was great to work with. Kept us informed and sent an uber to get us to pick up the car. Very informative and thorough. an uber to get us to pick up the car. Very informative and thorough. More

Great service. Very friendly and helpful. Keith kept me informed every step of the way. Service was fast and efficient. Will use them for all my service. informed every step of the way. Service was fast and efficient. Will use them for all my service. More

Manny was one of the Service Techs that helped and knew what he was doing! Thank you Manny for being friendly and professional! We appreciate your efficiency at making everything run smoothly so we could g what he was doing! Thank you Manny for being friendly and professional! We appreciate your efficiency at making everything run smoothly so we could get our trucks back on the road! More

I had a check engine light. Spoke to Diana and she was able to get me in right away. She always goes out of her way to help able to get me in right away. She always goes out of her way to help More