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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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February 02, 2021

My service advisor Manny K goes out of his way to make sure all my concerns/needs are met with professional service on my vehicle. Im kept updated thruout the process as well. Highly recommend. More

by JRodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny K
Feb 03, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the amazing review! We will be sure to thank Manny for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit to Security Dodge Chrysler Jeep Ram!

February 02, 2021

I had a great experience. Pulled up to the service gate. I was greeted by an employee and was taken care of right then and there. Hospitality and service was vey good More

by easyedboll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle
Feb 03, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed our services. We look forward to working with you again!

February 01, 2021

The service was horrible the condition that I got my car back was ridiculous I will never bring my car back for service again I expect a call from the service manager so I can explain to him the condition I More

by dabbattiello1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabby Vigs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this situation to my attention. Please reach out to me directly to discuss this further. I look forward to hearing from you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

February 01, 2021

Antonio & Michelle were amazing! I couldn’t have asked Antonio & Michelle were amazing! I couldn’t have asked to receive better service. They were kind, professional and handled my service very quickly More

by weepingwillowts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio - service & Michelle - service
Feb 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great feedback! We are happy to know that you had a good experience with us and with the help of Antonio and Michelle. We appreciate your business at Security Dodge Chrysler Jeep Ram!

February 01, 2021

I had an amazing experience dropping off my Ram truck 1500. No wait, polite employees and my vehicle was serviced in a timely manner. There was also a nice waiting area with refreshments. More

by shark644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle
Feb 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the wonderful feedback! We are happy to know that you had a good service experience with us Security Dodge Chrysler Jeep Ram and to know that our team was helpful. We hope to see you again soon!

February 01, 2021

-Excellent customer service!- Met and surpassed -Excellent customer service! - Met and surpassed expectations. - As a customer they show how important you are by interacting in a friendly, helpf More

by cathjuliano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle
Feb 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

That's what we like to hear! We love knowing that you received incredible customer service while working with us. Please come back to see us at Security Dodge Chrysler Jeep Ram.

February 01, 2021

I had some work done to my Jeep in I was told to wait in the waiting area because it shouldn’t take that long , It was over two hours when the guy came out in said that they don’t have the part so he’s goin More

by geraldineharley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle
Feb 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking the time to share your feedback with us. We always want our guests to have exceptional experiences working with our Service Team. When you have the opportunity, would you please reach out to me? I would like to discuss this with you so that I can better understand what happened. Thank you! Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

February 01, 2021

Always a pleasure doing business with them. Either buying or using their service department it’s always a good experience. I will always recommend them. I went in for a few issues with my Jeep and they took More

by moremotors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle
Feb 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review! We are glad that you always have an enjoyable experience with both our Service Department and our Sales Department. We are always here to assist you and your Jeep!

January 31, 2021

Michele is wonderful, I followed her from her previous place of employment and she is always super attentive and knowledgeable about anything you ask her. More

by ckieslingz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele, Tim Doyle
Feb 01, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hey there, we appreciate your great feedback with Michele! Let us know if there is anything else we can assist you with.

January 31, 2021

Already done . I sent my review long time ago and I am saddened to keep receiving this request over and over. I hope that this is the last. Thanks More

by beann25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hosman, Tim Doyle
Feb 01, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, thank you for taking the time to share your feedback with us! We'll be sure to share your comments with our Management Team. We are here anytime you need help.

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