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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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March 08, 2021

The Service department is great very fast friendly staff make you feel comfortable while you wait. Will definitely be coming back for my next truck. More

by stoma173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Mar 09, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your review for our Service Department at Security Dodge Chrysler Jeep Ram. We look forward to working with you for your next truck!

March 06, 2021

Awesome job and fast service for an oil change today. I was in and out in no time at all . Very helpful and nice workers More

by MylieMylie1049
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed your quick and efficient oil change. We look forward to working with you again!

March 06, 2021

One of the worst customer experience related to a new vehicle service i have had. No managers listed below got involved. The kept my car for days before they started work after giving me an appointment. More

by eazydog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna O'neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Mar 08, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, I take your feedback very seriously and would like to learn more about your recent service experience at Security Dodge Chrysler Jeep Ram. Please reach out to me directly with your preferred contact details to discuss this. Your time is greatly appreciated. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

March 06, 2021

Awesome quick and friendly service I would recommend anyone who asks to come to you for service....thank you for you professionalism and awesome workmanship More

by chatipati1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Mar 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the excellent review! We are happy to know that you enjoyed a quick and friendly experience. Let us know if there is anything else we can help you with. We look forward to your next visit to Security Dodge Chrysler Jeep Ram!

March 06, 2021

Very good friendly staff and clean service area very helpful been leasing a truck from them for 9 years now I will be back when this lease is up More

by smisiano56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Mar 08, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your excellent experience with Dylan, Tim, and Dianna! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 05, 2021

Half the problems weren’t resolved I’m still having trouble with the auto start and the remote control. If someone can please call me to rectify this because that was one of the main reasons I came in More

by chefnewyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Mar 06, 2021 -

Security Dodge Chrysler Jeep Ram responded

Joe, Thank you for bringing this to my attention. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your feedback. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Best Regards, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

March 05, 2021

Communication was excellent and job was explained professionally.. I want to have all my work done by security dodge however price for an older town and country was steep. More

by DANNYDEC88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Mar 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for sharing the excellent level of communication at Security Dodge Chrysler Jeep Ram. We're always happy to have you back and help you out.

March 05, 2021

Great service from Everyone in service, from the service advisor, technician, cashiers, service manager, and the vallet! From the time I entered it was busy but I was acknowledged right away, write up proce More

by chatebalram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermain Pharbo, Tim Doyle, Dylan Doyle
Mar 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your feedback regarding the level of communication received at Security Dodge Chrysler Jeep Ram. You can count on us to take care of any service needs!

March 05, 2021

Had work done on car , all employees that I delt with were friendly and helpfull. Wait time was shorter then expected. The dealer offered a ride home which was greatly appreciated at this time. More

by Joe l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

We are pleased to learn Dianna delivered a great service experience for you at Security Dodge Chrysler Jeep Ram. We do hope we can be of assistance in the future. Take care, Joe!

March 05, 2021

Got things taken care of very quickly and went above and beyond in helping me change a headlight that I was unable to remove at a very small upcharge More

by Jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you! We take our reviews seriously and are delighted to learn about your quick visit to get your headlight changed. We appreciate your feedback for Security Dodge Chrysler Jeep Ram. Safe travels.

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