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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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March 22, 2021

I had my suv for repair two weeks ago. When I picked up the car I notice a problem. I took it back the following Saturday and Angel was very helpful and accommodating. Problem seems to be resolved. More

by lizwiz4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 23, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the feedback on your SUV. We're glad we were able to be helfpul and accommodating and get everything resolved.

March 21, 2021

Very professional and great to deal with them both. Had a few noises and they took the time to drive with me and to figure the problem out. Really amazing to deal with. More

by RT 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and John
Mar 22, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback! Keith and John will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 20, 2021

I called for appointment was told I didn’t need appointment for oil change and tire rotation. Dropped truck off at noon by 1:30 it was ready! Fast and efficient! More

by Jeffrot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 21, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed a quick and efficient service experience. We look forward to working with you again!

March 20, 2021

Security Dodge service Department is second to none. The jobs are always finished in less time than the estimate they give. I would highly recommend them More

by Ltherbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Mar 21, 2021 -

Security Dodge Chrysler Jeep Ram responded

We're so happy to know your experience with our Service Department has always been so good! Thank you for taking the time to leave us this great review, and we hope to work with you again at Security Dodge Chrysler Jeep Ram.

March 20, 2021

Would not bring my car there for service, they do not do what they said they would. They had my truck for 9 days and when I picked it up , I realized they never did the oil change or rotate tires like we di More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith in service
Mar 21, 2021 -

Security Dodge Chrysler Jeep Ram responded

Debbie, Thank you for bringing this situation to our attention. I would like to learn more about your feedback regarding the service provided. Please contact me directly so I may look into this further. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

March 19, 2021

Diana was the representative that assisted me during the time my 2011 Jeep Liberty was being repaired. She was courteous and kept me informed throughout the time my vehicle was at Security. She did an excel More

by 2classicmopars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write a positive review! We're glad to hear you're satisfied with the high level of customer service you received with Dianna and with your repairs! We truly appreciate your positive feedback, and we look forward to working with you for years to come at Security Dodge Chrysler Jeep Ram.

March 19, 2021

I scheduled My Service appointment a week in advance and once I arrived was greeted and told a service advisor would be with me. My vehicle has a issue either the start-stop battery. Which was supposed to More

by tootcrol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minka Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for scheduling your service appointments at Security Dodge Chrysler Jeep Ram. We are glad to see this has been addressed by our team. If you would like to discuss anything in greater detail, please contact me directly. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

March 19, 2021

The service writer Jermaine was very accommodating and followed up on every phone call I made and always gave me a progress report on my vehicle. Also Mathew Varricchio parts manager was incredibly helpf More

by Mjshair53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine
Mar 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for bringing your Jeep Liberty to Security Dodge Chrysler Jeep Ram. We're super happy to know how well you were helped. If there is anything further we can be of assistance with, please let our team know. We hope you have a wonderful day!

March 18, 2021

Diane is awesome. Service was prompt and complete. Vehicle was returned in a clean condition. Could not ask for anything more from your service department. More

by SUNDANCEINSPECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star rating and great review! We are delighted to know you were provided with great service, especially from Diane! We value your business and we hope that you will continue to choose our Service Department at Security Dodge Chrysler Jeep Ram!

March 18, 2021

Iam satisfied with there service, they are reasonably price and would recommend my friends and family to lease or finances ,they also treat you like family More

by Bigmcleanouts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doyle
Mar 19, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us at Security Dodge Chrysler Jeep Ram, and we are always here to help!

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