Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
I had my suv for repair two weeks ago. When I picked up the car I notice a problem. I took it back the following Saturday and Angel was very helpful and accommodating. Problem seems to be resolved. the car I notice a problem. I took it back the following Saturday and Angel was very helpful and accommodating. Problem seems to be resolved. More
Very professional and great to deal with them both. Had a few noises and they took the time to drive with me and to figure the problem out. Really amazing to deal with. few noises and they took the time to drive with me and to figure the problem out. Really amazing to deal with. More
I called for appointment was told I didn’t need appointment for oil change and tire rotation. Dropped truck off at noon by 1:30 it was ready! Fast and efficient! appointment for oil change and tire rotation. Dropped truck off at noon by 1:30 it was ready! Fast and efficient! More
Security Dodge service Department is second to none. The jobs are always finished in less time than the estimate they give. I would highly recommend them jobs are always finished in less time than the estimate they give. I would highly recommend them More
Would not bring my car there for service, they do not do what they said they would. They had my truck for 9 days and when I picked it up , I realized they never did the oil change or rotate tires like we di what they said they would. They had my truck for 9 days and when I picked it up , I realized they never did the oil change or rotate tires like we discussed. They drive it for a 100 miles , doing errands and stuff. And then put a nice dent in the hood. Great place ! More
Diana was the representative that assisted me during the time my 2011 Jeep Liberty was being repaired. She was courteous and kept me informed throughout the time my vehicle was at Security. She did an excel time my 2011 Jeep Liberty was being repaired. She was courteous and kept me informed throughout the time my vehicle was at Security. She did an excellent job handling my repairs and did so in a very timely manner. The work done was excellent. More
I scheduled My Service appointment a week in advance and once I arrived was greeted and told a service advisor would be with me. My vehicle has a issue either the start-stop battery. Which was supposed to once I arrived was greeted and told a service advisor would be with me. My vehicle has a issue either the start-stop battery. Which was supposed to be a quick fix. The repair took two days and many calls to the dealership requesting status. There was always an issue and they had to get back to me as the assigned mechanic was still working on my vehicle and having issues. The dealer decided to provide a loaner vehicle as they needed to run more extensive battery tests. I was really disappointed that a minor battery swap food the main and auxiliary battery’s needed two days to diagnose and fix. the dealership finally found the issue and corrected the start-stop issue and the vehicle is working as expected. I’m Disappointed that it took two day to fix a battery issue. I’ve never heard that a new battery must be charged, discharged and charged again to validate it working as expected. I’m happy my vehicle is fixed but the process and time to fix is disappointing. Also the additional service charge if you opt to use your credit card is disappointing in this day and age. I used my debit card to avoid the service fee but depending on the cost they may not have been a option did higher level of repairs and service. More
The service writer Jermaine was very accommodating and followed up on every phone call I made and always gave me a progress report on my vehicle. Also Mathew Varricchio parts manager was incredibly helpf followed up on every phone call I made and always gave me a progress report on my vehicle. Also Mathew Varricchio parts manager was incredibly helpful with questions I had regarding certain parts for my Jeep Liberty. More
Diane is awesome. Service was prompt and complete. Vehicle was returned in a clean condition. Could not ask for anything more from your service department. Vehicle was returned in a clean condition. Could not ask for anything more from your service department. More
Iam satisfied with there service, they are reasonably price and would recommend my friends and family to lease or finances ,they also treat you like family price and would recommend my friends and family to lease or finances ,they also treat you like family More