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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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March 28, 2021

Excellent service from everyone I spoke to especially Keith. Great service and hospitality. I will definitely revisit in the future all of my and my family’s needs. More

by Jjjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Toribio
Mar 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you very much! We're glad Keith and team here at Security Dodge Chrysler Jeep Ram provided excellent service and hospitality. We look forward to helping you again in the future.

March 28, 2021

Dylan is clearly driven to provide exceptional customer service. He consistently kept me apprised of the situation which made me feel that I mattered. Dylan has a great demeanor and outlined what steps he More

by bhm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Mar 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the highly complimentary words and kindness for our team here at Security Dodge Chrysler Jeep RAM! We are so appreciative of valued guests such as yourself and hope to cross paths again for all your future auto-related needs.

March 27, 2021

Jonathan was great. He addressed all of my concerns and was so polite. He was very reassuring. He kept me updated on the progress while I waited. More

by ohnay266@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your comments about Jonathan and your experience with your vehicle here at Security Dodge Chrysler Jeep Ram. We appreciate the five star review.

March 26, 2021

Prompt service, very informative. Treated very well by service representative. Would not haste to bring my Jeep back for any future service or repairs necessary. More

by booky910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for trusting us to work on your Jeep! We appreciate your business here at Security Dodge Chrysler Jeep Ram, and happy to help again should the need arise.

March 26, 2021

Great experience as always, the young lady who greeted me was very pleasant and personable. I was told that it may take an hour or more for an oil change, tire rotation and an inspection. I think it took a More

by emch09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele
Mar 27, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five star review! We're glad the wait for your oil change, tire rotation and inspection was short and pleasant.

March 26, 2021

Used to love them. Between being told 30 min for my service over the phone and then told 4 hours when I arrived and the fact they charge a credit card fee I will not be returning. Sad. They used to be More

by anthonyehazzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Doyle
Mar 28, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding the fee in question. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

March 25, 2021

Came in for service. Initially found out that appointment needed a loner that was not scheduled and I waited for the service. To my surprise with him the hour the car was fixed and I was on my way. Pleasantl More

by Mmnyfbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Mar 26, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for giving us five stars for completing the service work on your vehicle more quickly than expected!

March 25, 2021

I came to do an oil change, inspection & change my wiper blades. They promised to be done between 1 and half hours through 2 hours. However they were done in 1 hour. They did all correct and no complaints More

by Geovanny609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Mar 26, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review! We're happy we were able to get the oil change, inspection and wiper blad replacement done in half the time you expected.

Mar 26, 2021 -

Geovanny609 responded

Service Department has improved a lot. Keep it up.

March 24, 2021

Overall great experience, associates were very helpful and timely. Comfortable area to wait while the car was in oil change maintenance. Definitely visiting again soon More

by J.esp3197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Mar 25, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for allowing us to service your vehicle here at Security Dodge Chrysler Jeep Ram. We're happy to hear that our staff treated you well and the waiting area was comfortable. We look forward to seeing you again!

March 23, 2021

Everyone was professional and knowledgeable. Service dept was quick and precise. Waiting area was comfortable. Appointment scheduling was a breeze with the app. Overall an A+ experience. More

by bonjay723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for giving us five stars on your A+ experience servicing your vehicle with Security Dodge Chrysler Jeep Ram!

Mar 25, 2021 -

bonjay723 responded

My pleasure, you earned it

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