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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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April 14, 2021

Went in for a simple oil change waited 2 hours ,no multipoint inspection, watched my car sit for an hour in the parking lot before it went into the shop it’s a hassle every time I go there More

by bcoraci93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding your overall service experience. Please feel free to reach out to me directly when you have a moment. I look forward to addressing this with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

April 14, 2021

I have had two recalls completed and always been happy with the service. My recent stop was to take advantage of the oil change special and express lube. Excellent service. More

by Folger4349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your business! We appreciate your taking a moment to share about your experience with our oil change special and express lube.

April 13, 2021

This is one of the best dealerships that I ever dealt with I bought 7 cars from this dealer they absolutely go out of their way to make you happy friendly knowledgeable and very trustworthy I can't think More

by KJCOOKER1926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Molinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Neuendorf
Apr 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed a trustworthy sales experience. We can't wait to work with you again!

April 13, 2021

Thanks to service department impeccable service very quick service and quality service thanks to the whole team is security Dodge looking forward to my next purchase I know I'll have another great exper More

by KJCOOKER1926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Molinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Neuendorf, Joe Smith
Apr 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that our Service Department provided you with excellent service. We look forward to working with you again!

April 13, 2021

Fast service , was able to have oil changed and inspection done in an hour . Called me as soon as car was finished . Pickup was fast and easy also More

by elizabethbryan26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Apr 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed our services. We look forward to working with you again!

April 13, 2021

I went in for a lightbulb change and they looked at it they gave me a price and they worked at it it was an excellent work didn’t take that much time I was in and out the customer service. More

by Abiatha Metayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Apr 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram, Abiatha! We are happy to know that you enjoyed our services. We look forward to working with you again!

April 13, 2021

Sales was a nice experience and service was very good also hope service keeps being good down the road that’s it have no more to say take back what l said dropped off my car on Monday called on Tuesday n More

by DENPA194937
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Raja finance Michelle service , Ahmad Hosman
Apr 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking a moment of your day to share your feedback about your sales and service experiences at Security Dodge Chrysler Jeep Ram. We strive for your satisfaction, and I would appreciate the opportunity to address your concerns regarding the availability of our loaner vehicles. Would you mind contacting me directly about this when you get the chance? Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Apr 13, 2021 -

DENPA194937 responded

My problem is taken care of and a loner car will be available on Tuesday May 11 to pick up and drop off my car hopefully everything will go well we will see thank you for resolving this matter

April 12, 2021

Front end customer service has been anything but “friendly”. I’ve called countless times for a follow up to service my Jeep SRT to no avail and instead get the run around with an attitude. Not sure More

by JRodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ash,
Apr 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding the follow-up service for your Jeep SRT. Please reach out to me directly with your preferred contact information to discuss this further. Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Apr 15, 2021 -

JRodriguez responded

I have left you 3 voicemails and still no reply.

April 12, 2021

Diana always has my cars completed in a timely manner, she always takes the extra time to explain the repairs before they are completed and has my car done when promised. More

by don.millang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your service experience at Security Dodge Chrysler Jeep Ram, Don. Diana has quality customer service skills! If there is anything else we can be of assistance with, please do not hesitate to reach out to our team.

April 11, 2021

Had my trucks oil changed through the Fast Lane option. Was in and out in less than an hour However, the tech spilled the drained oil all over the lower cross member which in turn dropped onto by pav More

by BILLYHASSELL63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Apr 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

We appreciate your review and feedback. If you would like to discuss your feedback, feel free to reach out to us. Let us know if there is anything else we can help you with. Our team here at Security Dodge Chrysler Jeep Ram is always here for you.

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