Back

Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

Sort by
September 06, 2023

I have been using Security and have been happy for years. The oil change and tire rotation service is excellent, however during my last visit, it was determined that I was going to need new passenger seat me More

by coachgreen21
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember his name
Sep 08, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, We value your feedback here at Security Dodge Chrysler Jeep Ram and are pleased to learn about your excellent oil change and tire rotation. I would, however, like the opportunity to speak with you about the level of communication you received from our Service Team regarding your visit for new passenger seat mechanisms and visor repair, as well as your charges. When you get the chance, please contact me so we can discuss this further. Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

September 06, 2023

The team at dodge was very helpful! Both parts team, service team and Rebecca were able to help me make my purchase and fix my car the day I needed it! I appreciate the discount she gav More

by SUPERANGEL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Louis, Rebecca, Fendi
Sep 07, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, thanks for this amazing review! Helpful assistance is always valued here at Security Dodge Chrysler Jeep Ram. It is so great to know our team got you a great deal and ensured your safety. Come see us again for any of your future vehicle needs.

September 06, 2023

This Dealership is no doubt the best Ram / Chrysler Dealership on long Island. I would recommend them to everyone I know who is looking for a vehicle More

by Joey&Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great to see Gabe Vigorito
Sep 07, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello Joey, thanks for this amazing review and recommendation! It is so great to know our Sales Team provided you with the best experience. Come see us again here at Security Dodge Chrysler Jeep Ram soon.

September 06, 2023

Quick efficient friendly, knowledgeable easy to setup appointment, express lane is easy as well thanks More

by MSCOTT614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star review. We are happy to know that you had a quick, efficient, and knowledgeable experience with our friendly Service Department. If we can be of any further assistance, please reach out to us at Security Dodge Chrysler Jeep Ram.

September 06, 2023

The dealership is one of the best i have dealt with and got me out quick More

by kenduffin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAMEKO MAXWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Davolio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Whelan
Sep 07, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive five-star review. We strive to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Security Dodge Chrysler Jeep Ram.

August 09, 2023

THIS DILERSHIP - SUCK SUCK SUCK ! !! RAM 2022 1500 LIMITED. My truck NOT FIXED after it’s stay at Security Dodge Chrysler Jeep RAM from 05/10/2023 to 07/27/2023 , it’s 2.5 mounts f More

by Bogdan K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Capanelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Vigs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Oneil
1.0
This rating includes all reviews, with more weight given to recent reviews.
TAMEKO MAXWELL
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Davolio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John LaFrancesca, Steve Giunta, Ahmad Hosman, Natalie Jenkins, Nicole Whelan
Aug 23, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, We were waiting on parts which are now available. Please reach out to us if you would like to schedule an appointment. Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Aug 24, 2023 -

Bogdan K responded

It's not truth, according to email from Chrysler customer department you RECIVED parts!!! Below copy of email from "Chrysler customer department". --------------- Original Message --------------- From: US Customer Care [uscustomercare@cac.stellantis.com] Sent: 6/14/2023 8:27 AM To: bogdank@me.com Subject: Re: Case# 86323278 -- Parts Hello Bogdan I just received word from the dealer the parts are in and your vehicle should be fixed shortly. I will follow up with you 06/21/2023 to ensure everything is good. If you have any questions though please do not hesitate to contact me in the meantime. Kind Regards, Heather Stellantis Case Manager 844-827-2006 ext. 5140149 --------------- Original Message --------------- From: Tomeko Maxwell [tmaxwell@securitydodge.com] Sent: 6/13/2023 5:47 PM To: uscustomercare@cac.stellantis.com Subject: Re: Case# 86323278 -- Parts PARTS ARE IN STOCK. WAITING ON VEHICLE TO GET IN TRUCK SHOP TO GET HEAD GASKET INSTALLED. TECH IS CURRENTLY INSTALLING ENGINE ON ANOTHER TRUCK AND THEN THIS TRUCK WILL GET IN SHOP AT SOME POINT THIS WEEK WITHIN 1-2 DAYS. You dealership is sack and LIARS.

February 23, 2023

There are not enough words to show how much this dealership and dianna have done for me . she treats me like a friend and not a customer. She is always on point and makes sure that the job is well d More

by clevelandbannister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with your feedback! Security Dodge Chrysler Jeep Ram really appreciates your business and is glad your experience with us was very informative and efficient. Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.

February 22, 2023

PLACE IS JUST AMAZING! !! Anytime I come in for service or I refer someone there to purchase there is always amazing experiences. My truck is going on two years old bu More

by BRANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Garcia, Darilyn Whitlock
Feb 23, 2023 -

Security Dodge Chrysler Jeep Ram responded

Thank you for this 5-star review and rating. We are pleased to learn that our Service Team at Security Dodge Chrysler Jeep Ram offers great communication and wonderful service. We hope you continue to choose us for all your automotive needs.

February 15, 2023

Even though I purchased my Jeep elsewhere, Security and Ms. O'Neil have taken care of my vehicle wonderfully and professionally. I can't recommend them enough. More

by Jim K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Jim K responded

.

Feb 15, 2023 -

Security Dodge Chrysler Jeep Ram responded

Jim, thank you for taking the time to leave a positive rating and review for us at Security Dodge Chrysler Jeep Ram. We're happy our Service Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2022

Been coming to Security Dodge Chrysler Jeep RAM for years & never had an issue, always receiving Excellent Service. My last visit was no different & I had the pleasure of dealing with the Service Director, More

by bam528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT DOMINO
Sep 15, 2022 -

Security Dodge Chrysler Jeep Ram responded

On behalf of us at Security Dodge Chrysler Jeep Ram, I would like to thank you for sharing this great review about our dealership! We are thrilled that you consistently enjoy your experience working with our team. Please revisit us soon!

...
4
...