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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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April 21, 2021

My time a dodge is always a fun experience and the service is great. Thank you for all you do and thanks for be available. More

by georgehines03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed our services. We look forward to working with you again!

April 20, 2021

Fast and very clear communication and helpful employees . Especially Michelle in service dept. and the young lady at cashier desk. Had breakfast near by and cars were done with service less than 2hours. More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle in service
Apr 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, thanks for the wonderful review for Michelle! We're delighted to know you received fast and efficient service from our team. Let us know if there is anything else we can help you with.

April 20, 2021

The service I received was great my only concern is the lack of available rentals at the time of my service, but I was offered to have Uber service for free paid for by the dealership which was nice. More

by Moss84247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Apr 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, thanks for sharing your feedback with us. We'll be sure to share your comments with our Management Team. We hope you consider us again in the future.

April 20, 2021

Hi, thank you very much for your help. I very appreciate you doing good work. You always give the customers a good priority and always helpful More

by rinku6552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Apr 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, thanks for the great review! We're so happy to hear you had a five-star experience with our team. We hope you have a great day!

April 20, 2021

The girl behind the counter kept us COMPLETELY informed as we waited outside in the parking lot as to the progress of our vehicle and when it would be done. We will DEFINITELY be back!!! More

by md11z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, thank you so much for sharing your great review! Wow, it sounds like our team has provided you with a quality experience. We appreciate your business and look forward to serving you again in the future.

April 19, 2021

Great experience. Easy to coordinate with Gabby. Service team was professional and helpful. I would recommend working with your team to my friends and family More

by JAMESCONROY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doyle, Dylan Doyle
Apr 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

James, thank you for taking the time to share your experience with us. It's wonderful to know that Gabby provided excellent customer service during your visit to our Service Department. We hope to see you again at Security Dodge Chrysler Jeep RAM.

April 19, 2021

I needed my car to get fix . The car was at the dealer for 4 days and nothing was done about it problem still present . More

by SDAUD528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad Hosman
Apr 19, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this situation to my attention. I would greatly appreciate the chance to look into this further. Would you mind reaching out to me directly when you find the opportunity? Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

April 17, 2021

They were nice and straight to the point. Gave me a loaner as they serviced mine. Problem they "fixed" reoccured the same day I picked up my car. Takes a month to reschedule an appointment with a More

by JAY.CATANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 17, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi Jay, thank you for sharing your feedback on our staff's excellent communication, and glad you are enjoying the loaner car. If we can be helpful rescheduling the appointment or in any other way, please don't hesitate to contact me. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com (631) 691-5000

Apr 17, 2021 -

JAY.CATANO responded

Got one but literally 2 months ahead. Because I need the loaner 😒

April 17, 2021

The service department appears overwhelmed by the quantity of vehicles they service. Service managers are unresponsive to calls and messages (if you are lucky enough to get through to a receptionist) More

by danibuonin
Recommend Dealer
No
Employees Worked With
Tom- sales/ Angel-service
Apr 19, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your feedback. I would like the chance to discuss your concerns regarding the services provided and our level of communication. Please feel free to reach out to me directly so that we can address these matters. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

April 17, 2021

Best service providers in Long Island always generous👍🏼The service desk they have so much experience and always willing to help for any needs on my trucks More

by ADAMSPACE666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for stopping at Security Dodge Chrysler Jeep Ram. We appreciate your review and are glad you enjoyed your service experience. Have a great day!

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