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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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May 06, 2021

Security dodge is to be avoided at all costs. Service department is clueless. Communication and honesty are not part of their business model. Stay away. More

by Dompol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny
May 06, 2021 -

Security Dodge Chrysler Jeep Ram responded

Dompol, Thank you for sharing your feedback with us. Your satisfaction is important to us and I would like to connect with you to learn more about your experience with the Service Department. Please contact me at your soonest convenience. Thank you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

May 06, 2021

Service was jist like is states.EXPRESS within half hour and extremely friendly and professional. .would definitely recommend this dealership to others if you need More

by sreilly24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
May 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, thank you for the kind words! We're happy to know your experience was positive. Let us know if there is anything else we can do for you.

May 06, 2021

Both problems I dropped the truck off to get fixed we’re never fully corrected. One of the issues is worse off now. I keep my vehicle spotless bc it is my office, was shocked to see how filthy inside and More

by Teamster804ny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dianna O'neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for your review. I would like to speak with you regarding your recent service experience and the condition of your vehicle upon return. You can reach out to me directly at your own convenience. I appreciate your time and look forward to hearing from you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

May 04, 2021

Drive up oil change with no appointment. Service was quick and convenient while I waited. Vehicle was returned in a clean, professional manner. Very satisfied. More

by mharris30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
May 04, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking a minute to write about your oil change here at Security Dodge Chrysler Jeep Ram. We're happy to hear that we were able to get you in quickly and conveniently, even without an appointment. Thank you for the positive rating!

May 02, 2021

Very courteous from moment they take car and service person if I remember correctly was Jonathan and he was excellent and very nice and friendly .girls at reception desk were also very friendly More

by Dlb03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
May 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for choosing Security Dodge Chrysler Jeep Ram! We are happy to know that Jonathan and the rest of the team provided you with such a friendly and excellent experience. We hope to work with you again!

May 02, 2021

Friendly, thorough, accommodating, but staff need to be better about wearing masks covering nose. Wait was reasonable given the heavy traffic at the time of visit. More

by pepperdog61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
May 03, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing how our team took care of you and provided a timely experience at Security Dodge Chrysler Jeep Ram! We have shared your feedback with our team. If there is anything additional we can address, please do not hesitate to reach out directly. See you again next time and stay safe! Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

May 01, 2021

Didn’t like that they charged me extra for using my credit card .( tech charge). Some people don’t carry money these days due to COVID-19 More

by nerak743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
May 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, If you would like, please feel free to reach out to me so that we can discuss your feedback in greater detail. You can contact me directly at your own convenience. I look forward to connecting with you. Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

May 01, 2021

My service person name is Jonathan. He went above a beyond to help me Can’t thank him enough He drove around with me to make sure everything was working properly More

by kimscrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
May 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2021

Security Dodge stands by its customers and always goes well above and beyond in customer service. You get prompt, courteous and quality service every time. Keith is a phenomenal service advisor. Keep More

by IraB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Toribio, Dylan Doyle
May 03, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for your nice feedback about your time at Security Dodge Chrysler Jeep Ram. We are always striving to go above and beyond and would like the opportunity to better understand the details of any additional feedback you can provide about your specific rating. Would you mind contacting me directly about your experience when you have the chance? Best, Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 395

May 01, 2021

Went one day they told me there was a 2-hour week which was great so I didn't stay waste my time came back got a oil change check my brakes in and out good service they do some good deals with coupons More

by Bob Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
May 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Glad to hear that your oil change went well! Thank you for choosing Security Dodge Chrysler Jeep Ram!

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