Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,858 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
Great and friendly customer service. They made sure I was comfortable and informed while waiting for my car maintained. Will devotedly return in the future comfortable and informed while waiting for my car maintained. Will devotedly return in the future More
Staff was very friendly no hassles made me feel very comfortable explain the situation thoroughly to me and took care of my needs and I really appreciated that comfortable explain the situation thoroughly to me and took care of my needs and I really appreciated that More
Every time I bring my car in I seem to find a new anesthetic problem. I do a hard look over in the parking lot before bringing in my vehicle. Both times I brought it in I find marks that were not anesthetic problem. I do a hard look over in the parking lot before bringing in my vehicle. Both times I brought it in I find marks that were not there prior. Absolutely disgusted. The first time the kid who took my truck must have hit a red vehicle, I got the manager and showed them and they wiped off fresh red paint with their hands. They said they would fix it and they did ( sort of). They did not do a good job on it. Paint is already chipping off from that same spot. This time I got tires, an oil change, and a tpms installed. I get the car back and do a good look over and find the clear coat missing on the side of my back right bumper. This truck literally had one blemish prior to coming here. How does all the clear coat go missing on the side of one bumper you may ask? My guess is they hit something again and this time they polosh compounded it so much so that they took the clear right off. Would not recommend this place to anyone. Too many kids who don't know how to drive and the lot is always packed. It's a recipe for disaster! More
I always feel very comfortable and confident every time that I have been there that the work is always done right. Very friendly, knowledgeable staff. Keep up the great work that I have been there that the work is always done right. Very friendly, knowledgeable staff. Keep up the great work More
All service and personal took care of my truck staff was great truck came back ready and cleaned don’t have more to say thank you Dianna great truck came back ready and cleaned don’t have more to say thank you Dianna More
I brought my truck in to get a defective radio replaced which I was told would take 1 hour 30 min. I was the. Called 3 hours later to be told the new radio was defective and that my old radio could not be which I was told would take 1 hour 30 min. I was the. Called 3 hours later to be told the new radio was defective and that my old radio could not be put back in because the dealership would lose out 1000 dollars. I proceeded to tell them I am not leaving without a radio in my car and the manager said ok fine we’ll just take the 1000 dollar hit then. So another new radio has to be ordered in which I have to wait for to bring back in for service. Very unsatisfied with this experience. More
Used the express service for an oil change,wait time wasn’t bad at all for such a busy dealer. Highly recommend every one is very friendly. wasn’t bad at all for such a busy dealer. Highly recommend every one is very friendly. More
Service was great and I was only there for an hour with a recall. All were nice and accommodating. Look forward to getting my next lease from them. recall. All were nice and accommodating. Look forward to getting my next lease from them. More
I have been a customer here since 2014. There sales and service department smokes other dealers. Its clean and I appreciate the no nonsense dealership. service department smokes other dealers. Its clean and I appreciate the no nonsense dealership. More