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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.2
1,858 Reviews

1,858 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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September 08, 2023

Fast Service , and Excellent Customer Service ! Service advisor Knew Exactly what to do . Wouldn't go anywhere Else. More

by nader.nolimitautobody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAMEKO MAXWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, we are very glad to know that our Service Team was quick, and able to provide an excellent experience on your visit. Thank you for taking the time to leave us this positive review and 5 stars. Your business is valued, and we appreciate you sharing this about our team at Security Dodge Chrysler Jeep Ram.

September 07, 2023

Rebecca was great. The mechanic was another story. Rebecca went out of her way to get me a new tire since I have tire insurance when I picked up my Jeep the tire air p More

by cab.mtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca in service dept
Sep 07, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, we are so happy to read that our Service Team was able to go out their way to assist you during your visit. Thank you so much for the awesome rating and feedback. Your business is valued, and our team will be happy to assist you with anything you need on your next visit at Security Dodge Chrysler Jeep Ram.

September 07, 2023

I utilized the Express service lane for NYS inspection, oil change, tire rotation and wiper blade replacement. The staff was courteous, work was completed promptly and professionally. I was very happy with More

by schbud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia - Service dept
Sep 08, 2023 -

Security Dodge Chrysler Jeep Ram responded

We are grateful for your trust in our courteous Service Team to perform an inspection, conduct an oil change, tire rotation, and wiper blade replacement on your vehicle. It makes us happy to know our services were completed promptly and professionally. Thank you for your amazing five-star review of Security Dodge Chrysler Jeep Ram and have an incredible day.

September 06, 2023

My experience at the service center was top notch. The staff was kind and knowledgeable. They were fast and professional. I was in and out in about 40 minutes. More

by jmeserole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darilyn Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, we are so happy to read that our Service Team was kind, knowledgeable, professional, and quick during your visit. Thank you so much for the positive review and 5-star rating. It was great to see you here at Security Dodge Chrysler Jeep Ram, and please feel free to reach out to us for any needs.

September 06, 2023

I have been using Security and have been happy for years. The oil change and tire rotation service is excellent, however during my last visit, it was determined that I was going to need new passenger seat me More

by coachgreen21
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember his name
Sep 08, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, We value your feedback here at Security Dodge Chrysler Jeep Ram and are pleased to learn about your excellent oil change and tire rotation. I would, however, like the opportunity to speak with you about the level of communication you received from our Service Team regarding your visit for new passenger seat mechanisms and visor repair, as well as your charges. When you get the chance, please contact me so we can discuss this further. Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

September 06, 2023

The team at dodge was very helpful! Both parts team, service team and Rebecca were able to help me make my purchase and fix my car the day I needed it! I appreciate the discount she gav More

by SUPERANGEL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Louis, Rebecca, Fendi
Sep 07, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, thanks for this amazing review! Helpful assistance is always valued here at Security Dodge Chrysler Jeep Ram. It is so great to know our team got you a great deal and ensured your safety. Come see us again for any of your future vehicle needs.

September 06, 2023

This Dealership is no doubt the best Ram / Chrysler Dealership on long Island. I would recommend them to everyone I know who is looking for a vehicle More

by Joey&Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great to see Gabe Vigorito
Sep 07, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello Joey, thanks for this amazing review and recommendation! It is so great to know our Sales Team provided you with the best experience. Come see us again here at Security Dodge Chrysler Jeep Ram soon.

September 06, 2023

The dealership is one of the best i have dealt with and got me out quick More

by kenduffin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAMEKO MAXWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Davolio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Whelan
Sep 07, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive five-star review. We strive to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Security Dodge Chrysler Jeep Ram.

September 06, 2023

Quick efficient friendly, knowledgeable easy to setup appointment, express lane is easy as well thanks More

by MSCOTT614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star review. We are happy to know that you had a quick, efficient, and knowledgeable experience with our friendly Service Department. If we can be of any further assistance, please reach out to us at Security Dodge Chrysler Jeep Ram.

August 09, 2023

THIS DILERSHIP - SUCK SUCK SUCK ! !! RAM 2022 1500 LIMITED. My truck NOT FIXED after it’s stay at Security Dodge Chrysler Jeep RAM from 05/10/2023 to 07/27/2023 , it’s 2.5 mounts f More

by Bogdan K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Capanelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Vigs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna O'neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
TAMEKO MAXWELL
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Davolio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John LaFrancesca, Steve Giunta, Ahmad Hosman, Nicole Whelan
Aug 23, 2023 -

Security Dodge Chrysler Jeep Ram responded

Hello, We were waiting on parts which are now available. Please reach out to us if you would like to schedule an appointment. Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

Aug 24, 2023 -

Bogdan K responded

It's not truth, according to email from Chrysler customer department you RECIVED parts!!! Below copy of email from "Chrysler customer department". --------------- Original Message --------------- From: US Customer Care [uscustomercare@cac.stellantis.com] Sent: 6/14/2023 8:27 AM To: bogdank@me.com Subject: Re: Case# 86323278 -- Parts Hello Bogdan I just received word from the dealer the parts are in and your vehicle should be fixed shortly. I will follow up with you 06/21/2023 to ensure everything is good. If you have any questions though please do not hesitate to contact me in the meantime. Kind Regards, Heather Stellantis Case Manager 844-827-2006 ext. 5140149 --------------- Original Message --------------- From: Tomeko Maxwell [tmaxwell@securitydodge.com] Sent: 6/13/2023 5:47 PM To: uscustomercare@cac.stellantis.com Subject: Re: Case# 86323278 -- Parts PARTS ARE IN STOCK. WAITING ON VEHICLE TO GET IN TRUCK SHOP TO GET HEAD GASKET INSTALLED. TECH IS CURRENTLY INSTALLING ENGINE ON ANOTHER TRUCK AND THEN THIS TRUCK WILL GET IN SHOP AT SOME POINT THIS WEEK WITHIN 1-2 DAYS. You dealership is sack and LIARS.