Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
The dealership service department was great in scheduling and completing the oil and filter change for my 2020 Dodge Challenger Scat Pack. I was very happy with everything. and completing the oil and filter change for my 2020 Dodge Challenger Scat Pack. I was very happy with everything. More
Service department had no problem with. The problem is Chrysler. Having problems with 2021 Laramie 1500. Nothing but issues with stereo . They replaced the stereo twice. Don't understand how you take out Chrysler. Having problems with 2021 Laramie 1500. Nothing but issues with stereo . They replaced the stereo twice. Don't understand how you take out a brand new stereo and foot a refurbished one back. That's a whole another issue. Was told there having major issues with the software and waiting for updates. Same as they told me back in February. So nothing has changed except I have a brand new truck with a refurbished stereo More
Diane was very attentive and prompt in answering any questions - work performed quickly and efficiently. Pleased with the service and would recommend highly to friends . questions - work performed quickly and efficiently. Pleased with the service and would recommend highly to friends . More
A had a recall on my keep for a fuel pump relay. The FCA case handler called 4 other dealerships who all wanted to put me on a waiting list for such a critical repair- car could shut down with no warning. S case handler called 4 other dealerships who all wanted to put me on a waiting list for such a critical repair- car could shut down with no warning. Security Jeep gave me an appointment within a few days.All of the repair shop crew that I dealt with were professional and courteous especially the female manager there. Thank you all at Security Jeep!!! More
Diana in service is super attentive and a pleasure to work with. She always keeps in contact and has the car ready when she promises. work with. She always keeps in contact and has the car ready when she promises. More
I recently had routine service using your express service and I was very happy that the work was done in a timely manner. I also appreciate the fact that the service Advisor kept me informed as to when the and I was very happy that the work was done in a timely manner. I also appreciate the fact that the service Advisor kept me informed as to when the work actually started and the correct amount of time it would take. More
Awsome. It was friendly and attentive. I was given full transparency of the work being done. I recommend this location. Customer service was great. Thanks transparency of the work being done. I recommend this location. Customer service was great. Thanks More
The shop staff was extremely courteous and pleasant. The office made sure I was updated often on the status of my vehicle. i appreciate how convenient they made it for me to pick up my vehicle. office made sure I was updated often on the status of my vehicle. i appreciate how convenient they made it for me to pick up my vehicle. More
People friendly. Couldn’t get my oil change on my brand new car after waiting 3 hours. When I arrived was told 2 cars ahead of me for just oil changes ,after checking back with the service dept my Jeep was new car after waiting 3 hours. When I arrived was told 2 cars ahead of me for just oil changes ,after checking back with the service dept my Jeep wasn’t even looked at and I was told 2 more hours . More
Sales person was great, Poor service dept and communication, drove 40 mins just to be told the part isn’t in. I don’t get returned calls after leaving messages after weeks communication, drove 40 mins just to be told the part isn’t in. I don’t get returned calls after leaving messages after weeks More