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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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June 17, 2021

The dealership service department was great in scheduling and completing the oil and filter change for my 2020 Dodge Challenger Scat Pack. I was very happy with everything. More

by Justmyopinion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jun 19, 2021 -

Security Dodge Chrysler Jeep Ram responded

We're so glad that we were able to provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2021

Service department had no problem with. The problem is Chrysler. Having problems with 2021 Laramie 1500. Nothing but issues with stereo . They replaced the stereo twice. Don't understand how you take out More

by jmccbe39
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Jun 17, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at dwhitlock@securitydodge.com? I look forward to speaking with you. Best Regards, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

June 15, 2021

Diane was very attentive and prompt in answering any questions - work performed quickly and efficiently. Pleased with the service and would recommend highly to friends . More

by Kimmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jun 20, 2021 -

Security Dodge Chrysler Jeep Ram responded

Kimmi, thank you for the great review! We are happy to know that you had a positive experience with Diane in our Service Department, and if there is anything else we can do for you, please let us know.

June 15, 2021

A had a recall on my keep for a fuel pump relay. The FCA case handler called 4 other dealerships who all wanted to put me on a waiting list for such a critical repair- car could shut down with no warning. S More

by Lowe7906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with our Service Department, and we hope that you will continue to visit us at Security Dodge Chrysler Jeep Ram!

June 15, 2021

Diana in service is super attentive and a pleasure to work with. She always keeps in contact and has the car ready when she promises. More

by ATTYMLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Security Dodge Chrysler Jeep Ram responded

Kimmi, thank you for the great review! We are happy to know that you had a positive experience with Diane in our Service Department, and if there is anything else we can do for you, please let us know.

June 14, 2021

I recently had routine service using your express service and I was very happy that the work was done in a timely manner. I also appreciate the fact that the service Advisor kept me informed as to when the More

by PeteB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor, I don't remember name
Jun 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars, Pete. We are glad your experience at Security Dodge Chrysler Jeep Ram was an informed one. Let us know if you need anything else. Safe travels.

June 13, 2021

Awsome. It was friendly and attentive. I was given full transparency of the work being done. I recommend this location. Customer service was great. Thanks More

by Denizard.amd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jun 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star rating. We are so glad your experience with our team at Security Dodge Chrysler Jeep Ram was awesome. Let us know if you need anything else.

June 13, 2021

The shop staff was extremely courteous and pleasant. The office made sure I was updated often on the status of my vehicle. i appreciate how convenient they made it for me to pick up my vehicle. More

by jarface30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jun 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you kindly for your positive review. We are thrilled you had a pleasant and professional experience with our team here at Security Dodge Chrysler Jeep Ram. We are looking forward to your next visit for any of your future automotive needs.

June 12, 2021

People friendly. Couldn’t get my oil change on my brand new car after waiting 3 hours. When I arrived was told 2 cars ahead of me for just oil changes ,after checking back with the service dept my Jeep was More

by V1122C
Recommend Dealer
No
Employees Worked With
Not sure
Jun 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding the time it took to complete your recent service visit. When you have a moment, please reach out to me directly. I look forward to hearing from you to address your feedback. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

June 12, 2021

Sales person was great, Poor service dept and communication, drove 40 mins just to be told the part isn’t in. I don’t get returned calls after leaving messages after weeks More

by JANICE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny , Ahmad Hosman
Jun 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding our level of communication. Please feel free to send me your preferred contact information and we will reach out to you as soon as possible. We look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

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