Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
A had a recall on my keep for a fuel pump relay. The FCA case handler called 4 other dealerships who all wanted to put me on a waiting list for such a critical repair- car could shut down with no warning. S case handler called 4 other dealerships who all wanted to put me on a waiting list for such a critical repair- car could shut down with no warning. Security Jeep gave me an appointment within a few days.All of the repair shop crew that I dealt with were professional and courteous especially the female manager there. Thank you all at Security Jeep!!! More
Diana in service is super attentive and a pleasure to work with. She always keeps in contact and has the car ready when she promises. work with. She always keeps in contact and has the car ready when she promises. More
I recently had routine service using your express service and I was very happy that the work was done in a timely manner. I also appreciate the fact that the service Advisor kept me informed as to when the and I was very happy that the work was done in a timely manner. I also appreciate the fact that the service Advisor kept me informed as to when the work actually started and the correct amount of time it would take. More
The shop staff was extremely courteous and pleasant. The office made sure I was updated often on the status of my vehicle. i appreciate how convenient they made it for me to pick up my vehicle. office made sure I was updated often on the status of my vehicle. i appreciate how convenient they made it for me to pick up my vehicle. More
Awsome. It was friendly and attentive. I was given full transparency of the work being done. I recommend this location. Customer service was great. Thanks transparency of the work being done. I recommend this location. Customer service was great. Thanks More
People friendly. Couldn’t get my oil change on my brand new car after waiting 3 hours. When I arrived was told 2 cars ahead of me for just oil changes ,after checking back with the service dept my Jeep was new car after waiting 3 hours. When I arrived was told 2 cars ahead of me for just oil changes ,after checking back with the service dept my Jeep wasn’t even looked at and I was told 2 more hours . More
Sales person was great, Poor service dept and communication, drove 40 mins just to be told the part isn’t in. I don’t get returned calls after leaving messages after weeks communication, drove 40 mins just to be told the part isn’t in. I don’t get returned calls after leaving messages after weeks More
If I could give it negative stars I would. We dropped our car off for a diagnostic check when both headlights went out. They tried charging $600 for headlights on a charger. Luckily we did not let them do it car off for a diagnostic check when both headlights went out. They tried charging $600 for headlights on a charger. Luckily we did not let them do it and when we investigated further it was $3 worth of fuses. Seems to be a documented problem with fuses blowing for headlights but their is only a recall on a select number of vehicles. Regardless a disgrace for what they tried to do to my son. We bought 6 vehicles through them but never again. Didn’t even get a return call from the dealership manager and service manager apologized but I’m sure they would of gladly taken my sons $600. Stay far away !!! More
Every service on my car has been outstanding. In and out with no issues, very helpful staff, I am always satisfied. I will always recommend Security! with no issues, very helpful staff, I am always satisfied. I will always recommend Security! More
The best dealer ship they treat like a king and the service very nice people they do there best to make u happy I least 3 suv from them in 2 years service very nice people they do there best to make u happy I least 3 suv from them in 2 years More