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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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July 01, 2021

The service team member and manager I worked with had ineffective time management skills, an absolute lack of communication, and no clear direction on timing as far as the eye could see. More

by lkrause0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni, Dylan Doyle
Jul 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for your review of your recent service experience with us at Security Dodge Chrysler Jeep Ram. I would appreciate more details about what happened. Would you mind contacting me directly about your time here? I hope to connect soon. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 01, 2021

Love their set up for oil changes works out very good for me maintenance part of the dealer service part of the dealer is great More

by vinvinster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

We appreciate you taking the time to leave us your feedback in regards to your experience with our Service Department at Security Dodge Chrysler Jeep Ram! If you need anything else please let us know!

June 30, 2021

Responsive and professional. Provided me all the issues and a timeframe to repair my car. More

by jtm827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 01, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thanks for the great review! We hope to see you at Security Dodge Chrysler Jeep Ram again soon! Have a great day!

June 30, 2021

no complaints, good service, Friendly, good price, good environment, will come back More

by fleridaynoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Silva
Jul 01, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! We are glad your experience with our team at Security Dodge Chrysler Jeep Ram was good.

June 30, 2021

They are amazing, I would never go anywhere else. The service is excellent. Representatives stayed with me and made sure that all the steps to connecting my radio or complete. More

by surferjim72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio I believe was his name. He was very levelheaded, when dealing with people from Sirius satellite radio. He was able to help me and ensure that there were no problems with my service. I really appreciated his help., Dylan Doyle
Jul 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department and to know that our team provided great customer service. We are always here to help at Security Dodge Chrysler Jeep Ram!

June 30, 2021

Went for my first oil change. Easy check in. Prompt service and pleasant employees. More

by yipeeky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Jul 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the wonderful review and rating! We are delighted to know that you had a good experience with our Service Department in regards to your recent oil change. We hope that you will continue to visit us at Security Dodge Chrysler Jeep Ram!

June 30, 2021

. I came in for a recall on my car and the service and friendliness very good. More

by irchc43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Jul 01, 2021 -

Security Dodge Chrysler Jeep Ram responded

Security Dodge Chrysler Jeep Ram thanks you for the positive star rating. Our team is so glad your experience was an friendly one.

June 30, 2021

Great Service, Michelle explained everything and was very courteous. Service area was clean and the waiting area was also clean. Entire process was very easy. More

by Pec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle, Dylan Doyle
Jul 02, 2021 -

Security Dodge Chrysler Jeep Ram responded

We are happy to know that you had a 5-star experience with our Service Department at Security Dodge Chrysler Jeep Ram and to know that our team provided great service. We value your business, and we are always here to help!

June 29, 2021

2 plus hours is a bit much for an express service More

by BIGRAY6971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jun 30, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive star rating. Security Dodge Chrysler Jeep Ram appreciates your business.

June 29, 2021

Ok. They did not reset my oil change warning after oil change. More

by lisacirenza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this situation to my attention. I would like to learn more about your recent service visit. Please feel free to contact me so I can address your review. I appreciate your time. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

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