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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,861 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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July 02, 2021
Disappointed with the lack of communication with the service manager, texting is not how to communicate with a customer. I had to constantly reach out to find out what was going on and when to expect t service manager, texting is not how to communicate with a customer. I had to constantly reach out to find out what was going on and when to expect the work to be completed. This in no way falls on the hands of the technicians doing the work, so far everything seems to be working out. It has also been over a week and the dealership is now reaching out. As a previous customer for 2 Ram 1500 and looking to purchase another I’m not sure if I want to do business with Security again. More
by Phil R.
Verified CustomerEmployees Worked With
Chate
July 02, 2021
Service dept is outstanding. They do a fantastic job, They get you in and out as quickly as possible and always keep you informed of all repairs They get you in and out as quickly as possible and always keep you informed of all repairs More
by sean64
Employees Worked With
July 02, 2021
Amazing Service, Was very helpful in explaining what was supposed to be done and pricing was reasonable. Would definitely recommend to everyone with Dodge cars. supposed to be done and pricing was reasonable. Would definitely recommend to everyone with Dodge cars. More
by ravi710g
July 02, 2021
Service center people are courteous, responsive and do their best. The problem is I just leased compass 2021 and the car still having same issue their best. The problem is I just leased compass 2021 and the car still having same issue More
by JOYCE.E.HARDT
July 02, 2021
Kept my car in service for four days before they even checked it. Can’t reach anyone over the phone. The service manager looks at you with an annoyed face when you complain about the service and just say checked it. Can’t reach anyone over the phone. The service manager looks at you with an annoyed face when you complain about the service and just says I understand doesn’t even apologize. More
by Jcastillo9596
Employees Worked With
Dylan Doyle
July 02, 2021
People are really friendly good service big dealer I like everything about that thank you so much The searby the gun there that are really good everything about that thank you so much The searby the gun there that are really good More
by j-aguilera
Employees Worked With
Ahmad Hosman, Dylan Doyle
July 01, 2021
Very helpful all around repaired the first time Uber service called me back ASAP ordered the parts I needed and install Ed them ASAP good job service called me back ASAP ordered the parts I needed and install Ed them ASAP good job More
by rock516
July 01, 2021
I WAITED HERE FOR 4 hours for them to tell me they can’t do my oil change HORRIBLE SERVICE 0 communication skills!!! DO NOT RECOMMEND AT ALL amateur mechanics. do my oil change HORRIBLE SERVICE 0 communication skills!!! DO NOT RECOMMEND AT ALL amateur mechanics. More
by ALLY.IMRAN18
Employees Worked With
Dylan Doyle
July 01, 2021
Primot service professional kind and extremely knowledgeable. Very impressed with the way they conduct business. Would recommend security to everyone. Excellent dealership. Was extremely satisfied knowledgeable. Very impressed with the way they conduct business. Would recommend security to everyone. Excellent dealership. Was extremely satisfied More
by chloedawg
July 01, 2021
Fast service, very informative and helpful. Received updates on my vehicle. My vehicle was also close to needing an oil change and they called me and did the oil change for me updates on my vehicle. My vehicle was also close to needing an oil change and they called me and did the oil change for me More
by ryanjosephbyrne
