Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
The dealership is a very good one I’m happy with my service every time I come . Thank you so sorry I have nothing else to say service every time I come . Thank you so sorry I have nothing else to say More
Diana is a asset to your corporation and industry. She is understanding and truthful and has always been a pleasure to deal with. See you in August understanding and truthful and has always been a pleasure to deal with. See you in August More
Wonderful, helpful, and friendly staff, very quick service. Great waiting area with tv, coffee/tea/water options and comfortable seating! Will be returning. Thank you! service. Great waiting area with tv, coffee/tea/water options and comfortable seating! Will be returning. Thank you! More
brought my jeep in for a factory recall, very friendly and helpful no problem to get it done, unlike some other dealers in my area. will be a security customer from now on. and helpful no problem to get it done, unlike some other dealers in my area. will be a security customer from now on. More
The dealership is ran efficiently. They're helpful, knowledgeable & its never a problem anytime I need my jeep serviced! Keep up the great work, thank you! knowledgeable & its never a problem anytime I need my jeep serviced! Keep up the great work, thank you! More
Very pleasant to work with. Took care of all my issues. Very pleasant to work with. Took care of all my issues. Kept me posted of when work will be completed and even offered me a ride to come back and pi Very pleasant to work with. Took care of all my issues. Kept me posted of when work will be completed and even offered me a ride to come back and pick up my truck. Would not hesitate to recommend them More
Great customer service all around. I took my vehicle for an oil change and was not expecting for them To offer an Uber home and they would reach out to me when the vehicle was ready. I was expecting to be s an oil change and was not expecting for them To offer an Uber home and they would reach out to me when the vehicle was ready. I was expecting to be sitting in the waiting area for about two hours More
Great service , friendly staff , Reasonable price while waiting I was able to contemplate my next new vehicle I’m thinking Hellcat ! while waiting I was able to contemplate my next new vehicle I’m thinking Hellcat ! More
I leased my 2018 Jeep Compass from here the end of August 2018. Summer of 2019 my air conditioner was blowing out hot air and I had it fixed. Now again this summer same thing. So it’s obvious that somethi 2018. Summer of 2019 my air conditioner was blowing out hot air and I had it fixed. Now again this summer same thing. So it’s obvious that something is wrong with the air conditioner. Unfortunately since I was out of my warranty I was told it would cost me $1100 plus tax. I have leased many cars and never had any issues like this. I get it things happened but it’s a new car and the night service manager was aware of the issue I had with my air 2 years prior. Not to mention the IOU I have because as I was first picking up the car I did a final walk through and there was a dent. So you would think with not having air for 2 out of the 3 years and an IOU I would of been cut some kind of deal. So when I spoke with the night manager who I dealt with the night before I was a little frustrated because it’s a lot of money, my lease is up in November, and this is the second time the air has not worked. Well this night manager was very short and dismissive. Telling me things happen, this car isn’t new, I have almost 50,000 miles, cutting me off, extremely rude. I work in a hospital where I deal with a different kind of customer service and I get how it can be frustrating sometimes, but to be spoken to like that was unacceptable. And to boot my dad comes to pick up the car and he had a complete different song and dance for my dad saying he offered me the service for $200. Which was never discussed because he was too busy being really rude. Again I was frustrated but contained myself until he showed his attitude. I did speak with Giuseppe after this incident and he was fabulous, but at this point I was so turned off by this situation. I’m not one to write a review like this, but I have never experienced customer service like this. More