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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,860 Reviews

1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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January 24, 2014

I was taken care of by Bill Davolio and Nick Messina. I brought my car in for an unscheduled appointment, as over the recent snow storm my battery had died and leaked battery acid causing further difficult More

by Punky86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Davolio and Nick Messina
January 23, 2014

I was taken care of immediately ahead of my scheduled appointment and did not have to wait, which is important to me. The service representative was friendly and professional and gave me a extremely reas More

by acepbozack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna ONeil
December 19, 2013

Check Engine indicator appeared. I was able to schedule an appointment for the time and date that fit my schedule. The problem was corrected on the first attempt. I picked up the vehicle at the specified t More

by dee45jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorrie Brennan
December 07, 2013

they are serving me for 3 years and never had a problem without solving friendly and professionally, answered all my questions and recommend me different options to choose from More

by yelhalaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lorrie brennan and nick messina
September 07, 2013

Todays visit date 9/7/13 This visit was my first and Todays visit date 9/7/13 This visit was my first and was the best experience I have ever had at any dealership. Every face was friendly and had a s More

by caseyniam3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
July 20, 2013

I bought my RAM 1500 brand new in 2009. Since then I have had all the service performed by Security Dodge. In every case they have shown me how much they appreciate me as a customer. All the services More

by bkay357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna
March 07, 2013

I don't know what's going on. I already sent three reviews. Anway, i'll try again. Last year i purchased a 2012 challenger SXT redline tri-coat pearl. Kevin Egan was my sales rep. Anyway, Kevin More

by E.A LoPorto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna, Service adviser
December 27, 2012

car has been in for service multiple times for the same problem. When I purchased the car, the dealership used a sales pitch that stated that they have free loaner cars. However, they always give you a har More

by luca1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Neuendorf
Jan 10, 2013 -

Security Dodge Chrysler Jeep Ram responded

Security Dodge Chrysler Jeep Ram SRT would like to apologize for any difficulty you may have had with obtaining a loaner car. We do apologize, but since the storm our service department has been unusually busy. Unfortunately, we do not have an unlimited supply of loaners, and they are available by appointment. We never want a customer to leave here feeling they weren't properly serviced. Security DCJR SRT is commited to customer service and satisfaction. In the future, you may deal directly with our service manager, Mike DiSanti to schedule your service and reserve your loaner.

September 24, 2011

Everyone was very pleasant to talk to and my wife and I liked the cleanliness of the showroom and shop, and rather easy going sales process. I only wish that I was told about the new engine available for t More

by Trackman499
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Egan, Sales & Mel Karp, Service
May 11, 2011

John was great to work with. He took the time to explain everything I needed to have done for my 28,000 mile check up and even explained to me about my upcoming 30,000 mile check up and promised to arrange More

by tricia103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john goetz
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