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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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February 08, 2015

Amazing Service The Service Department seems to actually care about getting getting my Grand Cherokee back up to snuff. Based on my experience at other dealers, I tho More

by jssjrob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Beghley
Feb 11, 2015 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We are so glad we could offer you such a pleasant experience and we hope we can offer you an even better experience in the future!

January 07, 2015

Service Dept is Horrible This is overall an ok dealership, but follow up of Service Department is horrible. My first experience was they needed to order a part. 3 weeks went More

by jeffny72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vito Ilardi
Jan 08, 2015 -

Security Dodge Chrysler Jeep Ram responded

We apologize that you feel that you were not kept informed by our service department! It is always our number one goal to make sure our customers are kept in the loop, and that they are able to have any questions answered pertaining to the services being performed. Please reach out to us at 866-975-1695 at your earliest convenience so that we may attempt to address your concerns! Thank you!

September 27, 2014

Staff was great and informative Very pleased with the service dept. my vehicle was good as new when it was returned. Staff was exceptionally pleasant and informative. The service dep More

by Hoclax43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Boncich
September 18, 2014

service adviser Service provided without sheduled appointment. Diagnosed problem and advised of time required for repair. Very pleased with service and time required More

by atbrown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Boncich
January 24, 2014

I was taken care of by Bill Davolio and Nick Messina. I brought my car in for an unscheduled appointment, as over the recent snow storm my battery had died and leaked battery acid causing further difficult More

by Punky86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Davolio and Nick Messina
January 23, 2014

I was taken care of immediately ahead of my scheduled appointment and did not have to wait, which is important to me. The service representative was friendly and professional and gave me a extremely reas More

by acepbozack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna ONeil
December 19, 2013

Check Engine indicator appeared. I was able to schedule an appointment for the time and date that fit my schedule. The problem was corrected on the first attempt. I picked up the vehicle at the specified t More

by dee45jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorrie Brennan
December 07, 2013

they are serving me for 3 years and never had a problem without solving friendly and professionally, answered all my questions and recommend me different options to choose from More

by yelhalaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lorrie brennan and nick messina
September 07, 2013

Todays visit date 9/7/13 This visit was my first and Todays visit date 9/7/13 This visit was my first and was the best experience I have ever had at any dealership. Every face was friendly and had a s More

by caseyniam3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
July 20, 2013

I bought my RAM 1500 brand new in 2009. Since then I have had all the service performed by Security Dodge. In every case they have shown me how much they appreciate me as a customer. All the services More

by bkay357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna