Security Dodge Chrysler Jeep Ram - Service Center

The worst service department ever they had my car for a week a sure me that the problem was fixed took the vehicle on trip and it broke down on me worst service department ever never b they had my car for a week a sure me that the problem was fixed took the vehicle on trip and it broke down on me worst service department ever never buy a dodge More

always a good trip I always do my service with security and I've never regretted making the 30 mile trip from my house to the dealer because i know that they will always I always do my service with security and I've never regretted making the 30 mile trip from my house to the dealer because i know that they will always take care of me. I went to get my oil changed, bad news is that they warned me because it was busy (which it was, cars pilled up in the garage) the service wait was 2 hours, well great news was that it was surprisingly done within an hour. In & out no problem. No wait. Always good drive for me in my challenger More

2010 T&C recall My 2010 had a recall..they fixed it free in just over an hour. Craig was very helpful & professional..way to go.... thank you much My 2010 had a recall..they fixed it free in just over an hour. Craig was very helpful & professional..way to go.... thank you much More

In and out, they got it done Recently I had an issue with my new 2015 GC Overland. Living in East Moriches, about 60 miles from the dealership, The team at Security came and pic Recently I had an issue with my new 2015 GC Overland. Living in East Moriches, about 60 miles from the dealership, The team at Security came and picked up my GC, and in spite of having a grid lock schedule of maintenance scheduled, they were able to get the car back up and running (very minor issue), they detailed it and performed other maintenance due and......I was back on the road in no time so, Thanks Security for being what you claim to be and keeping me on the road. Mike from EMO More

service review Clean, friendly and fast. I got in and out quickly and even had some free coffee. It is always a good experience. Thank you Security Clean, friendly and fast. I got in and out quickly and even had some free coffee. It is always a good experience. Thank you Security More

Service/Recall I had an issue with my ignition switch. I received a recall notice but Security could not schedule me until July 2nd. Well on Thursday June 25th (the I had an issue with my ignition switch. I received a recall notice but Security could not schedule me until July 2nd. Well on Thursday June 25th (the day of my daughter's High School graduation) the ignition just shut off and I could not start the car. I had it towed to Security and Craig (Service Manager) called to let me know he received my car. He even came in on his day off on Saturday to see how my car was coming along and called me to put me at ease. I was able to pick up on my Saturday afternoon at the showroom. Thank you so much for the quick response in taking care of this major problem. More

Great Experience with buying now with SERVICE!!! A few weeks ago I had the pleasure of taking my Durango in for service, the Service Rep immediately heard my concerns and addressed them even though i A few weeks ago I had the pleasure of taking my Durango in for service, the Service Rep immediately heard my concerns and addressed them even though it was 4pm in the afternoon when other service centers start slowing down she without hesitation took the car in and checked it out. She didnt try to sale me extra services or items, extremely professional. While there, the salesman who sold me the car greeted me and asked the Service Rep what was wrong with the car, which shows that he cared and didnt change once I signed my name on the dotted line. I was pleased with the wait time as it was less than an hour and I was done. More

Excellent Troubleshooting Skills and Thoroughness My car had been rear-ended and repaired elsewhere. There were still issues that were not properly addressed, even after multiple returns and was gett My car had been rear-ended and repaired elsewhere. There were still issues that were not properly addressed, even after multiple returns and was getting nowhere getting it fixed right. I had not used Security service in the past for logistical reasons but made it a point to give Security a try. I described the problem in a note when left the car in the evening after service closed. Early the next morning the note was responded to by Craig. He fully understood the issue and proceeded to troubleshoot the problem as described. By noon Craig had not only found the source of the fault but thoroughly checked the entire car to see if there were any issues of concern and gave me a list. He explained everything in terms that I could understand so I was able to determine which of the items I wanted fixed immediately and which could wait a little longer. The work was extensive but completed by the end of the next day. I am completely satisfied with the service and will use Security service in the future. More

Solving issues Once again I left totally satisfied, I went in just for an oil change. And mentioned I probably needed to schedule another appointment for electric se Once again I left totally satisfied, I went in just for an oil change. And mentioned I probably needed to schedule another appointment for electric seat and shifting concerns. Well I was wrong after a brief wait I was led to a technician Frank who I was able to explain the issues to. He was obviously a highly trained mechanic and diagnostic expert cause all issues were resolved. My Durango performs perfectly and Frank is a true gentleman and an asset to your staff. The service manager was extremely helpful and kept appoligizing for the wait, believe me it was well worth it. This is my 2nd vehicle bought and I am not switching, it is a 45 minute drive and is well worth the trip for such outstanding and thorough service and care. Thank You Again, More

Inspection/parts I brought my Jeep in for an inspection on a busy Friday. I was in and out within an hour. Brandon was friendly and efficient. I brought my Jeep in for an inspection on a busy Friday. I was in and out within an hour. Brandon was friendly and efficient. More