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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.2
1,858 Reviews

1,858 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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July 10, 2021

Had to get my engine replaced customer service is terrible received my car back 4 weeks later they didn’t fix what they said they were going to also they did not secure my engine cover on my car. Th More

by SANT92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna O'neil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking the time to share your review. I would like to speak with you regarding your engine replacement and the condition of your vehicle. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 08, 2021

Never fixed my radio. Never ordered the part when you did never called for me to schedule an appointment...still waiting fo it to be fixed...... More

by Arohlfs06
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Doyle
Jul 08, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this situation to my attention. I would like to learn more about your recent service experience. Please feel free to contact me so I can address your review. I appreciate your time. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 08, 2021

I am happy with the service center Dianna is always very helpful and accommodating. I was always able to get what i needed taken care of in a reasonable time. More

by cwh3600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you have had good experiences with our Service Department at Security Dodge Chrysler Jeep Ram and to know that our team has been helpful. We value your business, and we hope that you will continue to choose us as your dealership!

July 08, 2021

Love the express service for oil changes. Staff was very friendly and kept me in the know for the whole process. Will return for all my services here. More

by BLAKE H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Jul 09, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi Blake, Thank you for your positive review. We are thrilled you had a friendly, communicative service experience with our team. We appreciate you choosing Security Dodge Chrysler Jeep Ram and look forward to your next visit.

July 07, 2021

Best service ever!!! Manny is the best I wouldn’t go anywhere else for service . Manny addresses all our needs and then some. Place is clean staff is great More

by vlalmml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny karamalis, Dylan Doyle
Jul 08, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the wonderful review! We are glad to know that you have continually received excellent care from our Service Team. Please let us know if we can be of any further assistance to you.

July 07, 2021

Fair and efficient service rep. Mechanic diagnosed the problem with a courtesy inspection. Good luck with old fashioned service builds trust, a rare virtue we could all use more of. More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 07, 2021 -

TT responded

Fair and efficient service rep. Mechanic diagnosed the problem with a courtesy inspection. Good luck with old fashioned service builds trust, a rare virtue we could all use more of.

July 07, 2021

Diana is amazing as usual need more like her she explains everything and provides detailed estimate in a timely fashion I have been using her for years More

by HANS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! The team at Security Dodge Chrysler Jeep Ram is glad your experience was amazing. We look forward to future visits.

July 07, 2021

I was very happy with the service and with Jovanyr. He up dated me about me car .Dylan was great also.. love my car .300 More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Jul 09, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review, Dan! Our team enjoyed working with you. Please let us know if we can be of any further assistance here at Security Dodge Chrysler Jeep Ram.

July 07, 2021

The dealership is a very good one I’m happy with my service every time I come . Thank you so sorry I have nothing else to say More

by sandraharvey1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 09, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the kind review! We are glad to know that you are satisfied with your visit every time you come to our dealership. Thank you for continuing to choose Security Dodge Chrysler Jeep Ram.

July 06, 2021

Diana is a asset to your corporation and industry. She is understanding and truthful and has always been a pleasure to deal with. See you in August More

by SUNDANCEINSPECT
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Security Dodge Chrysler Jeep Ram responded

The team at Security Dodge Chrysler Jeep Ram appreciate the 5-stars and the feedback. We look forward to future visits!

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