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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,860 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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August 01, 2018
All around amazing especially alise bitic our saleswoman They were so kind friendly professional and got us a great deal thanks again alise bitic you are the best ask for alise she will take care of u They were so kind friendly professional and got us a great deal thanks again alise bitic you are the best ask for alise she will take care of u More
by Dangrgurovic1
Employees Worked With
August 01, 2018
Quick and Easy Great no issues in and out. Exactly what I expected! Would definitely recommend and Wendy was knowledgeable. Price was fair and I was done before noon Great no issues in and out. Exactly what I expected! Would definitely recommend and Wendy was knowledgeable. Price was fair and I was done before noon. More
by jmodlin0
Verified CustomerEmployees Worked With
Wendi Berke
July 31, 2018
Excellent! Service manager Anthony made sure that all my concerns were satisfied and all other staff members were helpful and courteous. All around a pleasant ex Service manager Anthony made sure that all my concerns were satisfied and all other staff members were helpful and courteous. All around a pleasant experience. More
by micmarie28
Employees Worked With
Anthony Fioravanti, Justin Preval
July 31, 2018
Front desk needs guidance I came in early and was pleased that the service rep was able to get me in for a recall programming upgrade. After two hours, I asked if the car was d I came in early and was pleased that the service rep was able to get me in for a recall programming upgrade. After two hours, I asked if the car was done. The service manager went to the front desk where the paper was sitting in front of the girl. The girl stated that she called us two times. We were in front of the desk and easily would have heard our names being called at a reasonable volume. My newly washed truck was transferred to a long term lot since it was sitting there for an hour. The freshly washed truck came back with mud all over it. I have bought three trucks from here. You need to tighten up! More
by mwengineer2000
Employees Worked With
Female service manager
July 31, 2018
i am a happy customer everything was done that i asked for mileage and recall repaired all work was within the time that I was told would be completed. I would tell anyone to use this dealer and I have mileage and recall repaired all work was within the time that I was told would be completed. I would tell anyone to use this dealer and I have More
by billwfd
Employees Worked With
Wendi Berke
July 31, 2018
What a great experience What an absolute bnb pleasure to deal with Anthony and junior in used cars, knowledgeable, courteous and always a professional. Made a stressful si What an absolute bnb pleasure to deal with Anthony and junior in used cars, knowledgeable, courteous and always a professional. Made a stressful situation and transition smooth and easy. I would recommend security dodge to everyone great staff and lots to choose from. If you can't find your dodge here then you wont find it at all. Thank you More
by RICH32469
July 24, 2018
Great I bought a car 8month ago the salesperson AJ was great , today I took my car for service and the experience was wonderful wonderful people to deal wit I bought a car 8month ago the salesperson AJ was great , today I took my car for service and the experience was wonderful wonderful people to deal with thank you Dodge and AJ for a great experience More
by Giovanna
July 06, 2018
Horrible customer service Made an appt for a recall was given two weeks out. Had my car for 2 days with no phone call. When I called for an update I was told “they are waiting Made an appt for a recall was given two weeks out. Had my car for 2 days with no phone call. When I called for an update I was told “they are waiting on the technician”.... meanwhile they never started working on the car. What is the point of an appointment ?? Then the girl at the desk was extremely rude and had a nasty attitude. Would definitely not recommend going here. More
by Anonymous
Employees Worked With
No names were presented.
June 03, 2018
ONE UNHAPPY CUSTOMER (MULTIPLE TIMES) I purchased a CPO Jeep in 2013 from Security. From DAY ONE, the Jeep was nothing but trouble as well as the service. Diana is the ONLY Service Advis I purchased a CPO Jeep in 2013 from Security. From DAY ONE, the Jeep was nothing but trouble as well as the service. Diana is the ONLY Service Advisor who cares about the customer. You know there is issues when every time your vehicle needs to come in for service (major issues) there is a NEW service advisor. I had the Transmission replaced BY Jeep under warranty in October 2017. Less than 800 miles put on this vehicle I came home to find a driveway full of Transmission Fluid. Jeep had to now be towed in. Took 2 days for an advisor (yet another new one) to contact me. Tells me if the jeep will be there for more than a couple of days he would reach out to me so a loaner vehicle can be provided. As agreed upon with the purchase. Well 5 days goes by and NO CALL. I had to call and be put on hold for over 15 minutes until I just hung up (that was a Friday). ran into a friend of mine in the automotive industry and he actually made a call for me. Miraculously the jeep was done. MMMMM how come a phone call was never made to tell me this. This "Service Advisor" was not in. Once again, Diana knowing my past history with this heap of xxxx called me back immediately and apologized and said the jeep was ready. I can understand a screw, nut bolt come loose after repairs, but an entire tranny pan loose. you have got to be kidding me. I leave a message the day of the issue with the Jeep for Bill the Service Mgr and he doesn't even have the courtesy to return my call. STAY AWAY FROM THIS DEALER. More
by Stevie "Z"
Employees Worked With
Diana, Bill, Davolio Bill
May 24, 2018
Disgusted with the lack of integrity at this dealer I purchased my Jeep a month ago and it’s already having electrical issues. It took ten phone called to get security Jeep to take my car In, I just got I purchased my Jeep a month ago and it’s already having electrical issues. It took ten phone called to get security Jeep to take my car In, I just got it back yesterday and not only is the problem not fixed my car was covered in clay mud inside and out and the side of my car looked like it was side swiped. It was Covered in scratches from front to back, chips of paint taken off the handle and a ding on the door bigger than a quarter. I’m beyond disgusted with this dealer and their employees. They have no integrity and no moral principles, How can they have no respect for people’s property especially when a lot of money was spent. It’s appalling and unbelievably ghastly that I can’t trust my vehicle at the dealership I purchased it from. Even more horrifying that they don’t take a safety issue seriously. More
by Kelieghm
Employees Worked With
