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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,860 Reviews

1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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August 19, 2018

Easy oil change I have been coming to this location for different type of services and so far they have not disappointed me. This time my person was Denis Sanchez and More

by Geovanny609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sanchez
August 18, 2018

Best service ever Bill and his team are great Brandon Dianna will Wendy thank you for the great experience and a job well done Thank You You guys rock More

by Stantheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, Davolio Bill, Wendi Berke, William Polanco
Aug 21, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review, Stan! We appreciate you letting us know that the staff is doing a good job. We're glad you came by for service and we look forward to your next appointment!

August 18, 2018

Terrible The dealership was no help with my car at all. Nor the corporate office. Natalie jenkins was fair. She didnt call me back when I called her last week More

by dbelk42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natalie Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Security Dodge Chrysler Jeep Ram responded

Dear dbelk42 I'am disappointed to hear that your recent service experience was not satisfactory. We do not want anyone to leave our dealership believing that their issues weren't resolved . My last update regarding the service on your vehicle was positive. I do apologized for not receiving your phone calls. Sincerely, Natalie Jenkins Customer Relations (631) 691-5000 ext 371

August 17, 2018

Horrible- Should Be Shut Down!! Absolutely horrendous, rude, DISHONEST business and employees. Reporting to the BetterBusinessBureau and Attorney General. This dealer needs to be sh More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John LaFrancesca, John Sciortino, Davolio Bill
Aug 17, 2018 -

Security Dodge Chrysler Jeep Ram responded

Dear Anonymous, Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Security Dodge Chrysler Jeep Ram we take customer reviews very seriously. Please contact me, Natalie Jenkins. , Client Relations Manager, (631) 691-5000. ext 371. Sincerely, Natalie J. Client Relations Manager (631) 691-5000 ext 371

August 17, 2018

Outstanding service!! The best in the business, that’s why we have bought 4 vehicles for our family here and will continue to buy vehicles at Security Dodge More

by kevinmazurphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Aug 21, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you, Kevin! We appreciate your loyalty and we're happy to have you as a member of the family. We look forward to your next visit!

August 16, 2018

Amazing Brought my car in for a recall and was helped immediately. Thank you Dennis ‘I having been dealing with Securty for 4 years and have been always sat More

by folie0293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis inservice
Aug 20, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star review! We appreciate you choosing us again and again! If there is anything more we can do for you in the future, please do not hesitate to ask. Thank you.

August 15, 2018

Another Great Service Experience If you need your Chrysler Dodge Jeep Ram services you must see Dennis, Diana, Wendy, will and Brandon. This is one of the greatest service facilities More

by matthew.morrisonh2h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, Davolio Bill, Wendi Berke, Michelle Scalise, William Polanco
Aug 17, 2018 -

Security Dodge Chrysler Jeep Ram responded

Wow! Thank you for these words about our Service Department, Matt! We're delighted to hear that you were provided with an exceptional experience during your car servicing. We know that everyone will appreciate your awesome shout out as well! If you need anything else, please come back and see us again. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

August 12, 2018

Good service friendly staff Brought vehicle in for service with no appointment, they did oil change, 2 recalls, and I was outta there quick! Thank you Natalie and Monica More

by ryant23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
Aug 14, 2018 -

Security Dodge Chrysler Jeep Ram responded

It was our pleasure, thanks for stopping by, Ryan! We appreciate you letting us service your vehicle and if you need anything else please come back again!

August 12, 2018

Terrible service All this dealership cars about is selling cars. Service us slow, sloppy and they don't car about how much of your time they waste. More

by Unsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Vigorito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

Security Dodge Chrysler Jeep Ram responded

Dear Unsatisfied, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Natalie J. Client Relations Manager (631) 691-5000 ext 371

August 10, 2018

Service They were awesome! They fixed everything in a timely manner. I was in and out in under 35 minutes. Great service and very friendly. Always enjoy comin More

by megan.chisholm17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, Davolio Bill, Wendi Berke, Anthony Fioravanti, William Polanco
Aug 14, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the feedback, Megan! We're glad to hear you had a great experience with us. We appreciate you stopping by and we look forward to seeing you again!

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