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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,860 Reviews

1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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August 31, 2018

great job Repair of a couple of minor dents under Ultracare warranty pkg. made my new truck look new again! The dings were very visible, not very big but annoyi More

by oopie527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Abrahams, Wendi Berke, William Polanco
Sep 06, 2018 -

Security Dodge Chrysler Jeep Ram responded

We are glad to hear that our team was able to get rid of your dents! Please let us know how we may help in the future! Thanks!

August 31, 2018

Excellent Service My service advisor Wendi was excellent. She went the extra mile to ease the situation. She provided a detailed explanation and assisted us in gettin More

by MJKOUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendi Berke
Sep 06, 2018 -

Security Dodge Chrysler Jeep Ram responded

We are glad to hear that Wendi was able to be of such great help during your recent service visit with us! Please let us know how we can be of help in the future!

August 30, 2018

fast oil change. got me out fast. In other dealerships i have waited over 2 hours Only problem i had was my main reason going there was to possibly end my lease ear More

by bmmschafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember names
Sep 05, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the feedback! We are glad to hear that your oil change was quick and met your expectations in the service department. We strive to exceed your expectations during every visit, so we hope to be able to find the vehicle you're looking for to lease. Please let us know if there is anything else we can do for you and we hope to have the opportunity to work with you again.

August 29, 2018

fast and professional They were very helpful and very professional they kept me updated every step reguarding my service. They also informed me of another recall coming up More

by hightec1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, Davolio Bill
Aug 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much! We couldn't be happier to hear that you had such a great time with us! We look forward to seeing you again!

August 29, 2018

Geear The service is always good. Never a problem always pleasant and helpful. I can’t remember their names but they always make me feel comfortable More

by SUSANRANIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garcia
Aug 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We are very excited to hear that you had a great time with our service staff! We appreciate your business and look forward to seeing you again!

August 28, 2018

Service Department Truck was there for two days and still experiencing same problems as it did when I brought it in. Had to wait over a month for a moon roof leak appoi More

by antdanjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarret
Aug 28, 2018 -

Security Dodge Chrysler Jeep Ram responded

We’re sorry to hear that the service process and condition of your trucks has not lived up to your expectations. We sincerely want your truck to work like new again. Please contact give Natalie Jenkins, our Customer Service Manager, at 631-691-5000, so we can speak to you more about your truck. Thank you!

August 28, 2018

Not good The guy who greets you gave me 0 instruction other than “I’ll move the car”. Half hour later, they’re all scrambling around like it’s a military opera More

by Jd2646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendi Berke
Sep 05, 2018 -

Security Dodge Chrysler Jeep Ram responded

On behalf of the service team here at Security Dodge, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Natalie Jenkins Customer Relations (631) 691-5000 ext 371

August 28, 2018

Great service My vehicle was brought in quickly and addressed immediately! I will keep bringing my Jeep here for service as the job is always well done. More

by STACEINNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendi Berke
Aug 30, 2018 -

Security Dodge Chrysler Jeep Ram responded

This is great to hear! We are thrilled to hear that you enjoyed your experience in our service department. Please let us know if there is anything else we can help with in the future!

August 28, 2018

sales dept is good The sales department is good. The service department could use some communication improvement. All of the staff is nice, they are just extremely busy More

by DLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Davis
Sep 05, 2018 -

Security Dodge Chrysler Jeep Ram responded

On behalf of the service team here at Security Dodge, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Respectfully, Natalie Jenkins Customer Relations (631) 691-5000 ext 371

August 28, 2018

drive up service beautiful wait area, super clean bathrooms, great coffee, work was done reasonable fast.no complaints.It's a tight location to get up to the service e More

by mccaffery1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davolio Bill, Wendi Berke
Aug 30, 2018 -

Security Dodge Chrysler Jeep Ram responded

We are so glad to hear that you enjoyed our amenities! Thank you for taking the time to provide us with feedback. We look forward to the opportunity to work with you again!

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