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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,860 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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September 18, 2018
Recall and oil changer Always courteous. Waiting area is extremely comfortable with complementary coffee and other beverages available. There is always some type of mone Always courteous. Waiting area is extremely comfortable with complementary coffee and other beverages available. There is always some type of money saving emotion available for service. More
by C ONAVEL
Verified CustomerEmployees Worked With
Davolio Bill
September 16, 2018
Great customer service Alise was great, she helped me a lot on getting me in a newer car and I’m much happier with what I have now. I would recommend her any day.. great pla Alise was great, she helped me a lot on getting me in a newer car and I’m much happier with what I have now. I would recommend her any day.. great place to get get a new car More
by Avoss618
September 10, 2018
Terrible. I came in for an oil change and inspection. After 1.5 hrs they gave me the car back and I noticed my inspection sticker was still 2018. They told me t I came in for an oil change and inspection. After 1.5 hrs they gave me the car back and I noticed my inspection sticker was still 2018. They told me they performed another type of inspection??? Then made me wait another half hour for them to complete the job that I had already played for. This is not my first terrible encounter here. It is always something. I made a mistake getting my car here. More
by agnesp89
Employees Worked With
I’m not sure of the exact employee but I had to select a name to submit this., Brandon Troy, Davolio Bill, Wendi Berke, William Polanco
September 09, 2018
Responded speedily I had my oil changed at the service center and 5 days later my relatively new car turns off at a red light. . Service center says it was a loose wire I had my oil changed at the service center and 5 days later my relatively new car turns off at a red light. . Service center says it was a loose wire from the starter to the battery. I think that happened when the changes my oil. They should be much more careful and ensure nothing was made loose! To their credit , they brought us right in to check the car. Diana was very nice. Loaner car should be offered More
by afnrn
Employees Worked With
Diana
September 09, 2018
Decent but lack of communication Car was ready after servicing yet they never called for me while I waited in reception. 2.5 extra hours waiting. I kept inquiring but she said not r Car was ready after servicing yet they never called for me while I waited in reception. 2.5 extra hours waiting. I kept inquiring but she said not ready. Finally went directly to service rep who said my car has been ready for hours. She walked to reception and yelled at receptionist More
by squirrelagent14
Employees Worked With
Female at service reception, Wendi Berke
September 09, 2018
Wendie and team took care of my issue Water leak..transmission issue were corrected..it took some time..Wendi gave me a loaner in the mean time..which made it easy..Wendi and service team Water leak..transmission issue were corrected..it took some time..Wendi gave me a loaner in the mean time..which made it easy..Wendi and service team are excellent. Efficient..very friendly... More
by adglancz2000
Employees Worked With
Wendi Berke
September 06, 2018
My Jeep Service Experience The work/service was good. I had a free oil change/inspection. I mentioned it to the woman on the phone before dropping off, and without having to sa The work/service was good. I had a free oil change/inspection. I mentioned it to the woman on the phone before dropping off, and without having to say anything else, I was not billed for it. I was very happy about that. What I was very disappointed in was the amount of time/confusion/chaos that went into dropping off the car and picking it up. It took me 20 minutes (no exaggeration) with a 3 month old waiting in my wife's car, to just hand someone the keys and tell them I wanted an oil change and inspection. The valet guy is running around like a chicken without a head b/c there is nowhere to park the cars and the drop off area for service is far to small so there is no where to park any cars. I had to move my car 2 times while waiting for someone to give me a ticket b/c I was blocking ppl in (again no where to park). Other people dropping their cars off seemed to share my frustration w/ the process. I picked the car up at 8:00 at night (the hours are convenient i will give them that) and once again it took NO EXAGGERATION 30 minutes to get my car. I paid the $10 it cost me in a matter of a minute and 30 seconds and then proceeded to sit outside waiting for a valet person to bring my car forward. They couldn't find the car b/c the person who originally ticketed my car did not write the correct ticket number. So finally at 8:30 they find the car. But there were virtually no other customers there at this time, maybe 1 or 2. There is no reason this should have taken 30 minutes after paying for them to bring my car up. I would have been happy to just take my keys and go drive my own car away but they wouldn't give them to me. More
by MAGGIE.BUONDELMONTE
Employees Worked With
Valet
September 03, 2018
Attentive and accommodating The dealership has serviced my 2014 Jeep Wrangler for maintenance service timely and efficiently. My shocks were replaced and covered under the warran The dealership has serviced my 2014 Jeep Wrangler for maintenance service timely and efficiently. My shocks were replaced and covered under the warranty. They also helped to expedite my windshield glass replacement with a local company so I could get my inspection on the same day. More
by applejack914
September 01, 2018
A satisfied customer I had a problem with my Pacifica and my service advisor, Wendi was great! She was friendly and knowledgeable. She explained what the problem was and I had a problem with my Pacifica and my service advisor, Wendi was great! She was friendly and knowledgeable. She explained what the problem was and kept me informed! Thank you , Wendi! More
by EDC3K5
September 01, 2018
Awesome, extremely accommodating, really professional I can’t say enough good things about security! They really went above and beyond to accommodate and help me out! My family has a bunch of cars from se I can’t say enough good things about security! They really went above and beyond to accommodate and help me out! My family has a bunch of cars from security and that’s all we will buy from More
by Evan/Carolyn Schatzberg
