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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,860 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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September 30, 2018
Recall on my car I needed to get my recall on my car checked, and also needed a NYS inspection. Came to the express lane and was in and out within an hour which was mu I needed to get my recall on my car checked, and also needed a NYS inspection. Came to the express lane and was in and out within an hour which was much quicker than expected. Very happy with the service I received. Everyone was so nice and explained everything. I would definitely recommend! More
by abentz1113
Verified CustomerEmployees Worked With
Dianna
September 29, 2018
Service Had a loaner scheduled on website but was not provided at appointment. Had to wait but service was very quick. Reps very friendly. Thank you Had a loaner scheduled on website but was not provided at appointment. Had to wait but service was very quick. Reps very friendly. Thank you More
by Ray4575
Employees Worked With
Wendi Berke
September 29, 2018
Recall and Oil Change Great service advisor, Wendy. In and out. That is all I have to say. The service is better than this survey which insists I add more words. Great service advisor, Wendy. In and out. That is all I have to say. The service is better than this survey which insists I add more words. More
by Leave me alone
Employees Worked With
Wendi Berke
September 29, 2018
It was awesome They took my truck right in found the problem and fixed it in a timely manner the service writer was very friendly and took care of my truck from star They took my truck right in found the problem and fixed it in a timely manner the service writer was very friendly and took care of my truck from start to finish like a real professional More
by al446
Employees Worked With
Yong lady in service
September 29, 2018
Perfect As usual, my experience was very satisfying at Security. I obtained an oil change and had both recall issues remedied all within a short stay. Their As usual, my experience was very satisfying at Security. I obtained an oil change and had both recall issues remedied all within a short stay. Their showroom and service area are spotless clean and offer comfort and convenience so that the wait time passes rather quickly. More
by islandar13
Employees Worked With
September 29, 2018
Tom Twist Ram Service Experience was excellent Very helpful and welcoming inside store.... Wants you happy and does everything to make that happen... will recommend to all Experience was excellent Very helpful and welcoming inside store.... Wants you happy and does everything to make that happen... will recommend to all my friends More
by Twisted
September 29, 2018
Horrible customer service, NO communication, NO call backs, NO follow up, Unfriendly staff, It took a call to corporate offices to finally get the problem res customer service, NO communication, NO call backs, NO follow up, Unfriendly staff, It took a call to corporate offices to finally get the problem resolved and a call back. More
by JeepDodge2468
Employees Worked With
Wendi Berke
September 29, 2018
Accommodating Sheduled me in for a service last minute to accommodate my schedule. Everyone was friendly. Had me in and out in just over an hour like they said. Sheduled me in for a service last minute to accommodate my schedule. Everyone was friendly. Had me in and out in just over an hour like they said. More
by joetayz22
Employees Worked With
Wendi Berke
September 28, 2018
Awful CustomerCare I Purchased a new Jeep from this dealer 2 months ago. An essential part for the soft top was determined to be defective, therefore making the soft top I Purchased a new Jeep from this dealer 2 months ago. An essential part for the soft top was determined to be defective, therefore making the soft top impossible to install. I was told to bring the defective part to the dealer, where a claim was made and pictures were taken and a new part was supposed to be ordered and estimated to arrive 3 to 5 days later so I could install my top in August. It has been 7 weeks.....no part or explanation thus far. Calls , texts and messages go unanswered. The salesman returned my first couple of texts and assured me that the part was ordered and would be in shortly....but the salesman no longer responds to texts or voicemail. The Sevice dept said they left the service advisor a msg and I left a voicemail. No callbacks. Obviously I am unable to install and test the soft top..winter is approaching...No one seems to care. I never leave poor reviews and I opted not to mention people names because I do not like to affect another persons livelihood but the current circumstances have left Me with little choices. I have wasted so much of my time with this dealership. I received an email from this dealership yesterday asking me if I was still in the market for a new Jeep..this dealership is confused and unorganized..It would be wise to take your business elsewhere.. More
by Wasted time
Employees Worked With
Salesman , service advisor
September 28, 2018
Normal wait time! Service done in manner & time frame explained to me! Advisor was honest & thorough! I was very happy with service & cost! Would recommend , very profe Service done in manner & time frame explained to me! Advisor was honest & thorough! I was very happy with service & cost! Would recommend , very professional & sincerely concerned about customer! More
by yankeefandan62
Employees Worked With
Wendi Berke
