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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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July 14, 2021

Very disappointed. Again was unable to get a replacement key because my auto start, getting in the truck and starting it works only half the time. Still on back order over 6 months. I was told last time I d More

by chefnewyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t recall…sorry no offense
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experiences. Security Dodge Chrysler Jeep Ram always wants to provide excellent customer care and I would like to learn more about your visits. Could you please contact me at the information below?  Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 14, 2021

Security dodge was honest, professional, and explained what was wrong with my vehicle. I know my vehicle is safe to drive. I appreciate them very much. I highly recommend Security dodge. More

by dolphinsworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! The team at Security Dodge Chrysler Jeep Ram is glad your experience was honest and professional.

July 14, 2021

Sloppy work by the tech. Oil on engine cover and radiator Shroud. Dirty finger prints all over my white lower air dam. Scuff marks on my door sills. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, thank you so much for sharing your feedback with us! We'll be sure to share your comments with our Management Team. We hope you consider us again.

July 14, 2021

I have no problem with the dealership everybody took care of the of my truck Keith was good and I’ll keep back The only problem my head was they didn’t call me about my parts for my truck More

by Parisiray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith, Dylan Doyle
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, thank you so much for the positive rating and for sharing your feedback with us! We'll be sure to share your comments with our Management Team. We hope you consider us again.

July 13, 2021

The service department was very helpful. I had to come in for an emergency appointment for my 2019 Ram 1500 and they were extremely diligent. They got me my truck back same day even with them being extremely More

by rlruiz93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Jul 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! The team at Security Dodge Chrysler Jeep Ram is glad your service visit was helpful. We look forward to seeing you again.

July 13, 2021

Completed oil change in less than 45 minutes and I wasn’t even the first car that was in line. Also convenient it was free with jeep wave More

by tsat15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure name
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

We love knowing that your oil change went well! Thank you for choosing Security Dodge Chrysler Jeep Ram.

July 13, 2021

The dealership was able to fit me in in a timely manner that worked with my schedule. The work was completed quickly and the staff was both professional and friendly. More

by ithirkield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember any names. Sorry!!
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for the feedback. We are glad your visit at Security Dodge Chrysler Jeep Ram was professional and friendly. Let us know if you need anything else.

July 12, 2021

Easy very helpful staff was much quicker experience than I thought it would be. No appointment needed took the car right away. Was out within an hour More

by CPULLMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Jul 12, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! The team at Security Dodge Chrysler Jeep Ram is glad your experience was helpful. We look forward to future visits.

July 10, 2021

It’s always a professional experience when I go for service. They treat me right always explain everything and would recommend to anyone. It’s always pleasant More

by AKOPOULOS19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Karamalis
Jul 11, 2021 -

Security Dodge Chrysler Jeep Ram responded

We are glad to know that you always have a great experience when you visit our Service Department! We look forward to serving you again at Security Dodge Chrysler Jeep Ram.

July 10, 2021

At first service gave me a hard time then when I told them that Campbell at Corp was on my case regarding warranty they did whatever they could to fix my car. The only thing I can say is that they didn’t More

by tomcat375
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Geo was the best. He always kept me informed. I highly recommend Geo, Dylan Doyle
Jul 10, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your feedback. I am glad we were able to take care of your needs.

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