Back

Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,864 Reviews

1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

Sort by
July 15, 2021

I HAD TO BRING VEHICAL IN TWO TIMES AND I PICKED UP JEEP WAS DIRTY AND CHECK ENGINE LIGHT WAS ON I CALLED DIAN AND SHE DID NOT RETURN MY PHONE CALL SO CS WAS VERY BAD More

by rubiopm
Customer Service
Recommend Dealer
No
Employees Worked With
Dianna Oneil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, I would appreciate the chance to speak with you regarding your recent service experiences and the condition of your vehicle upon return. Please feel free to reach out to me at your own convenience. I look forward to hearing from you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 15, 2021

Service techs are knowledgeable and very accommodating. My only gripe is they don’t keep the vehicle as clean as it is when I brought it in. More

by quinnjbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 15, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback. We are looking forward to taking care of any of your auto needs in the future.

July 14, 2021

Security dodge was honest, professional, and explained what was wrong with my vehicle. I know my vehicle is safe to drive. I appreciate them very much. I highly recommend Security dodge. More

by dolphinsworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! The team at Security Dodge Chrysler Jeep Ram is glad your experience was honest and professional.

July 14, 2021

Very disappointed. Again was unable to get a replacement key because my auto start, getting in the truck and starting it works only half the time. Still on back order over 6 months. I was told last time I d More

by chefnewyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t recall…sorry no offense
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experiences. Security Dodge Chrysler Jeep Ram always wants to provide excellent customer care and I would like to learn more about your visits. Could you please contact me at the information below?  Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

July 14, 2021

Sloppy work by the tech. Oil on engine cover and radiator Shroud. Dirty finger prints all over my white lower air dam. Scuff marks on my door sills. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, thank you so much for sharing your feedback with us! We'll be sure to share your comments with our Management Team. We hope you consider us again.

July 14, 2021

I have no problem with the dealership everybody took care of the of my truck Keith was good and I’ll keep back The only problem my head was they didn’t call me about my parts for my truck More

by Parisiray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith, Dylan Doyle
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hello, thank you so much for the positive rating and for sharing your feedback with us! We'll be sure to share your comments with our Management Team. We hope you consider us again.

July 14, 2021

Worst service, and customer service. No one ever answers the phone or call back. Charged for service when I have extra warranty. Over a month and still waiting on refund. More

by SCOTTG1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna Oneil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Doyle
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Hi, I appreciate you bringing this to my attention. Security Dodge Chrysler Jeep Ram takes customer satisfaction very seriously and I would like to learn more about your refund. Would you kindly reach out to me at your earliest convenience?  Best, Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 395

July 13, 2021

Completed oil change in less than 45 minutes and I wasn’t even the first car that was in line. Also convenient it was free with jeep wave More

by tsat15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Oneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure name
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

We love knowing that your oil change went well! Thank you for choosing Security Dodge Chrysler Jeep Ram.

July 13, 2021

The service department was very helpful. I had to come in for an emergency appointment for my 2019 Ram 1500 and they were extremely diligent. They got me my truck back same day even with them being extremely More

by rlruiz93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Doyle
Jul 13, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars! The team at Security Dodge Chrysler Jeep Ram is glad your service visit was helpful. We look forward to seeing you again.

July 13, 2021

The dealership was able to fit me in in a timely manner that worked with my schedule. The work was completed quickly and the staff was both professional and friendly. More

by ithirkield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember any names. Sorry!!
Jul 14, 2021 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-stars and for the feedback. We are glad your visit at Security Dodge Chrysler Jeep Ram was professional and friendly. Let us know if you need anything else.

...
17
...