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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,860 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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October 26, 2018
Great Service Great dealership. The staff is very friendly and always makes sure my car is fixed the first time. There’s nothing bad I can say. Keep up the great wo Great dealership. The staff is very friendly and always makes sure my car is fixed the first time. There’s nothing bad I can say. Keep up the great work! More
by gdavolio2015
Verified CustomerEmployees Worked With
Davolio Bill, Wendi Berke, William Polanco
October 25, 2018
15 days to fix 4 issues with a newly purchased certified pre This is the busiest service center I've ever been too. The communication was horrible until I spoke with the service manager Brandon Troy. He was po This is the busiest service center I've ever been too. The communication was horrible until I spoke with the service manager Brandon Troy. He was polite, very understanding and always called when he said he would. The biggest problem is how they go about repairing multiple issues. One day one thing is fixed, the next day another, etc. If parts have to be ordered it takes 2-3 to get the part. I finally picked my car up after 8 days and the front end issue was not repaired. I had to leave the car for another 7 days while a strut was ordered and replaced. All this after purchasing a certified pre-owned car and having it for one week. Very frustrating and of course disappointing. I was thankful for Brandon's help and constant communication. More
by debbiedrasche
October 25, 2018
Security service team is the best The whole service team is great from service manager the people in the shop the quick lube team and the people up at front desk The whole service team is great from service manager the people in the shop the quick lube team and the people up at front desk More
by BBerta
October 25, 2018
First sevice on new Jeep purchased from Gabby Personal service,,Gabby made me feel like family.....She is the Best salesperson I have ever worked with.. after my purchase told my cousin to use her Personal service,,Gabby made me feel like family.....She is the Best salesperson I have ever worked with.. after my purchase told my cousin to use her instead of Hempstead dealership and he could not stop thanking me for changing his mind!!!! More
by shaqman
Employees Worked With
October 25, 2018
Awesome! As usual, the people at SDCJR are super awesome! Needed a few things checked up for my safety, they told me when to do it and how long it would take, As usual, the people at SDCJR are super awesome! Needed a few things checked up for my safety, they told me when to do it and how long it would take, seriously can't come up with any negative things to say about them. In and out in just under 2 hours. Not too shabby at all! And they're always so friendly, it feels like home! More
by zach.reilly
Employees Worked With
William Polanco
October 23, 2018
How to treat a returning customer I found my visit to be very professional very courteous and very satisfying.I was also very impressed at how the staff gave me a follow-up phone call I found my visit to be very professional very courteous and very satisfying.I was also very impressed at how the staff gave me a follow-up phone call in regards to the servicing of my vehicle and making sure everything was to my liking More
by Boys3
Employees Worked With
Dennis, and Maria from the service department
October 23, 2018
Service Very easy process from the money I arrive to when I’m leaving. Very courteous and professional staff. Look forward to going back for future service as Very easy process from the money I arrive to when I’m leaving. Very courteous and professional staff. Look forward to going back for future service as needed. More
by frozen550dw
Employees Worked With
October 23, 2018
Fast service Jeep install my new spot lights on my 2017 jeep wrangler in just a few hours. I was very happy with the fast service provided my Security Jeep. Jeep install my new spot lights on my 2017 jeep wrangler in just a few hours. I was very happy with the fast service provided my Security Jeep. More
by SGT.SWANTEK
Employees Worked With
Brandon Troy
October 22, 2018
Waited to long Waited 3 and 1/2 hours for an oil change when I was told it would take 45 min to an hour max , I'm a mother of 2 and I can change the oil in 15 min bu Waited 3 and 1/2 hours for an oil change when I was told it would take 45 min to an hour max , I'm a mother of 2 and I can change the oil in 15 min but the dealer offered free oil and filter change for 1 year , never again would intake my vehicle to this service center More
by Nathalie98
Employees Worked With
They never introduced themselves
October 22, 2018
Service / Tune up / upgrade I brought my truck in for a drive shaft issue. Ended up getting a tune up and the tow hitch. The service was amazing and the pricing was great. Wendi I brought my truck in for a drive shaft issue. Ended up getting a tune up and the tow hitch. The service was amazing and the pricing was great. Wendi is an outstanding service rep. Extremely knowledgeable and very helpful. More
by Jadorno66
Employees Worked With
Wendi Berke
