Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
not happy Had oil change and state inspection done. Got vehicle back had big oily hand print on the hood. NOT HAPPY! This is the second time I had a problem whe Had oil change and state inspection done. Got vehicle back had big oily hand print on the hood. NOT HAPPY! This is the second time I had a problem when getting a vehicle back. More
Greattt Very convenient... had to wait an hour but I had no appointment witch isn’t bad.. great dealership going to be my next buying. Spot ... great waiting Very convenient... had to wait an hour but I had no appointment witch isn’t bad.. great dealership going to be my next buying. Spot ... great waiting room More
Amazing knowledge and customer service! Brandon solved an old issue with my 6th cylinder and an air bag issue. He was very knowledgeable and did not try to gauge me with unnecessary repairs Brandon solved an old issue with my 6th cylinder and an air bag issue. He was very knowledgeable and did not try to gauge me with unnecessary repairs as I’ve experienced with the dealer in Roslyn. Great overall experience! Thank you Susan More
100 days car still there I dropped my jeep off supposedly needed a new transmission what are three months for transmission to be installed picked up vehicle drove five minute I dropped my jeep off supposedly needed a new transmission what are three months for transmission to be installed picked up vehicle drove five minutes down the road came right back as vehicle will not go over 10 miles an hour service technician cleared codes sent me on my way lasted two days had to leave work to bring it back as vehicle would knock over 10 miles again vehicle has been there 2 to 3 weeks still waiting to pick up was told the district manager would be called and notified on my behalf have yet to hear back from him as two lemon law or just swap out vehicle More
Extremely hectic, but the staff was professional and efficie This is a hectic dealership with an extremely crowded parking area. Not much opportunity to talk to and share your concerns with an actual technician, This is a hectic dealership with an extremely crowded parking area. Not much opportunity to talk to and share your concerns with an actual technician, only a sales rep. That said, the staff is very efficient and professional. The waiting area is a definite plus as well. If you must take your car to a dealer, this one should definitely be considered. More
The mechanic was extremely knowledgeable Great experience. Wendy the service advisor was very helpful . The shop seemed extremely busy and when was the only advisor working . If that was me I Great experience. Wendy the service advisor was very helpful . The shop seemed extremely busy and when was the only advisor working . If that was me I would’ve been going crazy but she stayed professional with a smile on her face . The mechanic / tech who worked on my truck went above and beyond to explain everything. He was extremely knowledgeable and helpful . I believe his name was Alex Z , Employees like Alex and Wendy are the reason why I would come back and I would definitely recommend Security to friends and Family. The little extra time Alex took is what a lot of businesses lack nowadays . Thank you Security More
Thank You ! With my girls in collage we truly needed some reliable vehicles. They surfed and compared every dealer in a 50 mi radius . With that said we ended up With my girls in collage we truly needed some reliable vehicles. They surfed and compared every dealer in a 50 mi radius . With that said we ended up on the door step of Security. Greeted promptly and brought into an amazing showroom . After a very pleasant walk around of the 13 avenger and 14 compass both super clean and drove like new? Hard to find when checking out used cars . That said and done we left with a new fleet . After a month or so had to bring the avenger back for some minor issues . scheduled an appointment for service and brought it in. the garage was as clean as the showroom? Amazing !! Though I had to wait a bit , my service person took care of eveything and with minimal cost (deductable) All issues adressed and no problems ! Had the girls take advantage of the 2 free oil changes by themselves ? A big boon for me , they told me how cool it was bringing there ! Everybody was so nice and didnt take to long. Man thats awsome ! didnt have to do it myself ! LOL ! Hats off to this dealer . Not only will I buy another vehicle from them I'll bring it back for servicing. Its feels good to find a car dealer that treats us like our local garage !!!!!! Thank You Security Staff !!!!!!! More
3 recalls and low washer fluid light Had 3 recalls and windshield fluid light fixed, all went great, I was kept updated. Work was done in about 4.5 hours. All items fixed Had 3 recalls and windshield fluid light fixed, all went great, I was kept updated. Work was done in about 4.5 hours. All items fixed More
Very efficient Always professional and quick to help. Always someone buzzing around when you need them. I came in for my free oil change and although the wait was Always professional and quick to help. Always someone buzzing around when you need them. I came in for my free oil change and although the wait was long it wasn’t unexpected. More
“Quick” oil change All service personnel from guy who took my vehicle to the desk I checked out at are professional, courteous and knowledgeable . The only issue was the All service personnel from guy who took my vehicle to the desk I checked out at are professional, courteous and knowledgeable . The only issue was the length of time it took. Service area seems crowded and looks like the small space the mechanics work in creates inefficiencies. If these were eliminated, your service satisfaction would increase. Think about building a separate service facility. More