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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,865 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,865 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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October 31, 2018
Rude to customers I usually LOVE going to security dodge. My salesman, Rich K, took great care of me and worked out a greal deal for me. Usually when I get my oil chang I usually LOVE going to security dodge. My salesman, Rich K, took great care of me and worked out a greal deal for me. Usually when I get my oil changed, i’m in and out within 20-30 minutes and everyone is super nice. However, my last visit, some old man was yelling and asked who owned a purple wrangler. I said I did. He started screaming at me, saying I was blocking the entrance. I had no clue what he was talking about. He asked if I owned the 4 door purple wrangler sitting outside. I said no because I own a two door. He continued to yell at me and then stormed off. Did not apologize. The girl at the receiption desk apologized for his behavior. I have no clue who he was, but he was extremely rude and unprofessional. Because of this experience, I would prefer to take my business else where. More
by KTOBRIEN2016
Verified CustomerEmployees Worked With
Richard Kaspereit
October 31, 2018
not happy Had oil change and state inspection done. Got vehicle back had big oily hand print on the hood. NOT HAPPY! This is the second time I had a problem whe Had oil change and state inspection done. Got vehicle back had big oily hand print on the hood. NOT HAPPY! This is the second time I had a problem when getting a vehicle back. More
by jibba 91
October 30, 2018
Greattt Very convenient... had to wait an hour but I had no appointment witch isn’t bad.. great dealership going to be my next buying. Spot ... great waiting Very convenient... had to wait an hour but I had no appointment witch isn’t bad.. great dealership going to be my next buying. Spot ... great waiting room More
by Suckit123
Employees Worked With
Wendi Berke, Michelle Scalise
October 30, 2018
Amazing knowledge and customer service! Brandon solved an old issue with my 6th cylinder and an air bag issue. He was very knowledgeable and did not try to gauge me with unnecessary repairs Brandon solved an old issue with my 6th cylinder and an air bag issue. He was very knowledgeable and did not try to gauge me with unnecessary repairs as I’ve experienced with the dealer in Roslyn. Great overall experience! Thank you Susan More
by Susan D
Employees Worked With
Brandon Troy
October 30, 2018
100 days car still there I dropped my jeep off supposedly needed a new transmission what are three months for transmission to be installed picked up vehicle drove five minute I dropped my jeep off supposedly needed a new transmission what are three months for transmission to be installed picked up vehicle drove five minutes down the road came right back as vehicle will not go over 10 miles an hour service technician cleared codes sent me on my way lasted two days had to leave work to bring it back as vehicle would knock over 10 miles again vehicle has been there 2 to 3 weeks still waiting to pick up was told the district manager would be called and notified on my behalf have yet to hear back from him as two lemon law or just swap out vehicle More
by ark7240
Employees Worked With
Dianna in service
October 30, 2018
Extremely hectic, but the staff was professional and efficie This is a hectic dealership with an extremely crowded parking area. Not much opportunity to talk to and share your concerns with an actual technician, This is a hectic dealership with an extremely crowded parking area. Not much opportunity to talk to and share your concerns with an actual technician, only a sales rep. That said, the staff is very efficient and professional. The waiting area is a definite plus as well. If you must take your car to a dealer, this one should definitely be considered. More
by Adfumbler
Employees Worked With
Silas Baskerville , William Polanco
October 30, 2018
The mechanic was extremely knowledgeable Great experience. Wendy the service advisor was very helpful . The shop seemed extremely busy and when was the only advisor working . If that was me I Great experience. Wendy the service advisor was very helpful . The shop seemed extremely busy and when was the only advisor working . If that was me I would’ve been going crazy but she stayed professional with a smile on her face . The mechanic / tech who worked on my truck went above and beyond to explain everything. He was extremely knowledgeable and helpful . I believe his name was Alex Z , Employees like Alex and Wendy are the reason why I would come back and I would definitely recommend Security to friends and Family. The little extra time Alex took is what a lot of businesses lack nowadays . Thank you Security More
by bigbensince72
Employees Worked With
Alex Zeroudakes , Wendi Berke
October 30, 2018
Thank You ! With my girls in collage we truly needed some reliable vehicles. They surfed and compared every dealer in a 50 mi radius . With that said we ended up With my girls in collage we truly needed some reliable vehicles. They surfed and compared every dealer in a 50 mi radius . With that said we ended up on the door step of Security. Greeted promptly and brought into an amazing showroom . After a very pleasant walk around of the 13 avenger and 14 compass both super clean and drove like new? Hard to find when checking out used cars . That said and done we left with a new fleet . After a month or so had to bring the avenger back for some minor issues . scheduled an appointment for service and brought it in. the garage was as clean as the showroom? Amazing !! Though I had to wait a bit , my service person took care of eveything and with minimal cost (deductable) All issues adressed and no problems ! Had the girls take advantage of the 2 free oil changes by themselves ? A big boon for me , they told me how cool it was bringing there ! Everybody was so nice and didnt take to long. Man thats awsome ! didnt have to do it myself ! LOL ! Hats off to this dealer . Not only will I buy another vehicle from them I'll bring it back for servicing. Its feels good to find a car dealer that treats us like our local garage !!!!!! Thank You Security Staff !!!!!!! More
by FM6SPEED
Employees Worked With
Other Employees :
Tom Neuendorf, Vito Ilardi, Brandon Troy, Davolio Bill, Wendi Berke, Amber Brittan
October 29, 2018
3 recalls and low washer fluid light Had 3 recalls and windshield fluid light fixed, all went great, I was kept updated. Work was done in about 4.5 hours. All items fixed Had 3 recalls and windshield fluid light fixed, all went great, I was kept updated. Work was done in about 4.5 hours. All items fixed More
by printman
Employees Worked With
Brandon Troy, Davolio Bill, Wendi Berke, William Polanco
October 29, 2018
Very efficient Always professional and quick to help. Always someone buzzing around when you need them. I came in for my free oil change and although the wait was Always professional and quick to help. Always someone buzzing around when you need them. I came in for my free oil change and although the wait was long it wasn’t unexpected. More
by NEVRMOR237
Employees Worked With
Maria and Dennis
