Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
The mechanic was extremely knowledgeable Great experience. Wendy the service advisor was very helpful . The shop seemed extremely busy and when was the only advisor working . If that was me I Great experience. Wendy the service advisor was very helpful . The shop seemed extremely busy and when was the only advisor working . If that was me I would’ve been going crazy but she stayed professional with a smile on her face . The mechanic / tech who worked on my truck went above and beyond to explain everything. He was extremely knowledgeable and helpful . I believe his name was Alex Z , Employees like Alex and Wendy are the reason why I would come back and I would definitely recommend Security to friends and Family. The little extra time Alex took is what a lot of businesses lack nowadays . Thank you Security More
Greattt Very convenient... had to wait an hour but I had no appointment witch isn’t bad.. great dealership going to be my next buying. Spot ... great waiting Very convenient... had to wait an hour but I had no appointment witch isn’t bad.. great dealership going to be my next buying. Spot ... great waiting room More
Thank You ! With my girls in collage we truly needed some reliable vehicles. They surfed and compared every dealer in a 50 mi radius . With that said we ended up With my girls in collage we truly needed some reliable vehicles. They surfed and compared every dealer in a 50 mi radius . With that said we ended up on the door step of Security. Greeted promptly and brought into an amazing showroom . After a very pleasant walk around of the 13 avenger and 14 compass both super clean and drove like new? Hard to find when checking out used cars . That said and done we left with a new fleet . After a month or so had to bring the avenger back for some minor issues . scheduled an appointment for service and brought it in. the garage was as clean as the showroom? Amazing !! Though I had to wait a bit , my service person took care of eveything and with minimal cost (deductable) All issues adressed and no problems ! Had the girls take advantage of the 2 free oil changes by themselves ? A big boon for me , they told me how cool it was bringing there ! Everybody was so nice and didnt take to long. Man thats awsome ! didnt have to do it myself ! LOL ! Hats off to this dealer . Not only will I buy another vehicle from them I'll bring it back for servicing. Its feels good to find a car dealer that treats us like our local garage !!!!!! Thank You Security Staff !!!!!!! More
3 recalls and low washer fluid light Had 3 recalls and windshield fluid light fixed, all went great, I was kept updated. Work was done in about 4.5 hours. All items fixed Had 3 recalls and windshield fluid light fixed, all went great, I was kept updated. Work was done in about 4.5 hours. All items fixed More
Very efficient Always professional and quick to help. Always someone buzzing around when you need them. I came in for my free oil change and although the wait was Always professional and quick to help. Always someone buzzing around when you need them. I came in for my free oil change and although the wait was long it wasn’t unexpected. More
“Quick” oil change All service personnel from guy who took my vehicle to the desk I checked out at are professional, courteous and knowledgeable . The only issue was the All service personnel from guy who took my vehicle to the desk I checked out at are professional, courteous and knowledgeable . The only issue was the length of time it took. Service area seems crowded and looks like the small space the mechanics work in creates inefficiencies. If these were eliminated, your service satisfaction would increase. Think about building a separate service facility. More
Took 2 hours and 20 min to have oil changed Fast lane not so fast Took over 2 hours to have oil changed in fast lane Only reason came to jeep was because first year oil chnages were free Fast lane not so fast Took over 2 hours to have oil changed in fast lane Only reason came to jeep was because first year oil chnages were free More
service department is awesome very welcoming, friendly,understanding, and taking the time in making customer is more than satisfied with the service and the department. great manag very welcoming, friendly,understanding, and taking the time in making customer is more than satisfied with the service and the department. great management service. no complaints with great service department More
Headlight bulb The advisor was good to me. She even told me about a recall, that I was unaware of. She was a pleasure to deal with. I was in and out, in less than 2 The advisor was good to me. She even told me about a recall, that I was unaware of. She was a pleasure to deal with. I was in and out, in less than 2 hours. More
Five Stars I leased my new Jeep from Security. My recent visit was for service and my car was fixed from the first visit. I would recommend this location for a q I leased my new Jeep from Security. My recent visit was for service and my car was fixed from the first visit. I would recommend this location for a quick fix in a comfortable environment. More