Security Dodge Chrysler Jeep Ram - Service Center

Perfect results in a quick personal manner👍🏼 Everything was done quickly with excellent results and a follow up call very appreciated. Always a great experience at security. Service is always bet Everything was done quickly with excellent results and a follow up call very appreciated. Always a great experience at security. Service is always better than expected at security. This is my 4 th car from this dealership. Definitely will be a return customer. More

Security / peace of mind Bill and his crew Diana and Dennis ALWAYS take care of me from a rental if needed to professionally and expeditiously repairing whatever is needed for Bill and his crew Diana and Dennis ALWAYS take care of me from a rental if needed to professionally and expeditiously repairing whatever is needed for a fair price. Thanks everyone. More

Needed NY inspection and had a tire light coming on and off. As always service was quick and efficient, decided to throw an oil change in too. Was there approximately an hour. Prices are fair, staff polite and p As always service was quick and efficient, decided to throw an oil change in too. Was there approximately an hour. Prices are fair, staff polite and professional. More

In and Out Quickly Couldn’t believe how quickly the car was ready for both and oil change and inspection. Everyone from service to payment are friendly. Highly recomm Couldn’t believe how quickly the car was ready for both and oil change and inspection. Everyone from service to payment are friendly. Highly recommend! More

Frustrating When I called for a service appointment in early September, the first available date they had was seven weeks later. When I showed up on my appointm When I called for a service appointment in early September, the first available date they had was seven weeks later. When I showed up on my appointment date, I spent 5 hours waiting for my car to get looked at - only to be told that the parts needed were not in stock and had to be ordered. Once the parts came in, I scheduled a new appointment to complete the repairs. I dropped the car off the evening before the scheduled appointment. The next day, I never received a call from the dealer with the status of the repair. So I returned to the dealer later that evening to pick up my car. Unfortunately, no one at the dealership knew anything about the status of the repairs. I left with no car, and no status of my repairs. The car was finished the next morning, and my service advisor was totally unapologetic about the lack of communication. I was having warranty work done to my car, so I really had no choice but to bring it to the dealership. Extremely frustrating dealing with the service department of this dealership. More

Rude to customers I usually LOVE going to security dodge. My salesman, Rich K, took great care of me and worked out a greal deal for me. Usually when I get my oil chang I usually LOVE going to security dodge. My salesman, Rich K, took great care of me and worked out a greal deal for me. Usually when I get my oil changed, i’m in and out within 20-30 minutes and everyone is super nice. However, my last visit, some old man was yelling and asked who owned a purple wrangler. I said I did. He started screaming at me, saying I was blocking the entrance. I had no clue what he was talking about. He asked if I owned the 4 door purple wrangler sitting outside. I said no because I own a two door. He continued to yell at me and then stormed off. Did not apologize. The girl at the receiption desk apologized for his behavior. I have no clue who he was, but he was extremely rude and unprofessional. Because of this experience, I would prefer to take my business else where. More

not happy Had oil change and state inspection done. Got vehicle back had big oily hand print on the hood. NOT HAPPY! This is the second time I had a problem whe Had oil change and state inspection done. Got vehicle back had big oily hand print on the hood. NOT HAPPY! This is the second time I had a problem when getting a vehicle back. More

100 days car still there I dropped my jeep off supposedly needed a new transmission what are three months for transmission to be installed picked up vehicle drove five minute I dropped my jeep off supposedly needed a new transmission what are three months for transmission to be installed picked up vehicle drove five minutes down the road came right back as vehicle will not go over 10 miles an hour service technician cleared codes sent me on my way lasted two days had to leave work to bring it back as vehicle would knock over 10 miles again vehicle has been there 2 to 3 weeks still waiting to pick up was told the district manager would be called and notified on my behalf have yet to hear back from him as two lemon law or just swap out vehicle More