Security Dodge Chrysler Jeep Ram - Service Center

Worse customer service ever My Dodger Challenger broke down and at night this was the closest “Dodge” dealer to tow it to; however, next morning I got a phone call and a “lady” t My Dodger Challenger broke down and at night this was the closest “Dodge” dealer to tow it to; however, next morning I got a phone call and a “lady” telling me what is this car doing in front of my building... I explained the ordeal I went through the night before and I was basically harassed by her to the point tha she threatened me or a move my car in 48 hours or she would’ve towed it to the street. I was never a customer in that dealer nor that I want to be. Corporate Office never help me with this issue either... More

Excellency Great Service and Great People. As a new customer I felt like a growing extended family. I am very please as they look after their customers. Great Service and Great People. As a new customer I felt like a growing extended family. I am very please as they look after their customers. More

Customer service Great customer service when I had my oil change. I was impressed because the agent was very polite and helpful. Thank you, I will be back. Great customer service when I had my oil change. I was impressed because the agent was very polite and helpful. Thank you, I will be back. More

Excellent A perfect 10 in service The dealership treated me with respect. Very helpful looking for what I wanted.would recommend it to all my friends and family A perfect 10 in service The dealership treated me with respect. Very helpful looking for what I wanted.would recommend it to all my friends and family More

Excellent service Service department was outstanding especially Christine she went out of her way to find out the correct information for me about warranty information Service department was outstanding especially Christine she went out of her way to find out the correct information for me about warranty information that even the Service manager was not aware of so Kudos to her!!!!!! More

Customer Said they would have my car for 1 wk ended up being 3 wks for a simple repair never got the correct info when I called to follow.up Said they would have my car for 1 wk ended up being 3 wks for a simple repair never got the correct info when I called to follow.up More

No one has called me back to complete my repair I have been waiting 4 weeks for the service center to get a loaner car for me. I bought a,used car and the AC dies not work. There is an issue with I have been waiting 4 weeks for the service center to get a loaner car for me. I bought a,used car and the AC dies not work. There is an issue with the wiring and it has been since September I am waiting for them to fix. More

It was terrible I waited 3 hours for an oil change. I asked if I would be out in time for an appointment I had and they said I would. After waiting 2 1/2 hours I dema I waited 3 hours for an oil change. I asked if I would be out in time for an appointment I had and they said I would. After waiting 2 1/2 hours I demanded my car and still had to wait 30 min. I was late for my appointment. It was an important appointment . More

Fast n clean place people bring 30 year old cars and 30 day old cars n trucks plus they have hundreds of new n used jeeps our muscle cars place people bring 30 year old cars and 30 day old cars n trucks plus they have hundreds of new n used jeeps our muscle cars More

Poor service 7 days to repair my wrangler which was brought in is tow is not considered good service. No suggestions of loaner car not considered good service 7 days to repair my wrangler which was brought in is tow is not considered good service. No suggestions of loaner car not considered good service More