Security Dodge Chrysler Jeep Ram - Service Center

Excellency Great Service and Great People. As a new customer I felt like a growing extended family. I am very please as they look after their customers. Great Service and Great People. As a new customer I felt like a growing extended family. I am very please as they look after their customers. More

Customer service Great customer service when I had my oil change. I was impressed because the agent was very polite and helpful. Thank you, I will be back. Great customer service when I had my oil change. I was impressed because the agent was very polite and helpful. Thank you, I will be back. More

Excellent A perfect 10 in service The dealership treated me with respect. Very helpful looking for what I wanted.would recommend it to all my friends and family A perfect 10 in service The dealership treated me with respect. Very helpful looking for what I wanted.would recommend it to all my friends and family More

Excellent service Service department was outstanding especially Christine she went out of her way to find out the correct information for me about warranty information Service department was outstanding especially Christine she went out of her way to find out the correct information for me about warranty information that even the Service manager was not aware of so Kudos to her!!!!!! More

Customer Said they would have my car for 1 wk ended up being 3 wks for a simple repair never got the correct info when I called to follow.up Said they would have my car for 1 wk ended up being 3 wks for a simple repair never got the correct info when I called to follow.up More

No one has called me back to complete my repair I have been waiting 4 weeks for the service center to get a loaner car for me. I bought a,used car and the AC dies not work. There is an issue with I have been waiting 4 weeks for the service center to get a loaner car for me. I bought a,used car and the AC dies not work. There is an issue with the wiring and it has been since September I am waiting for them to fix. More

It was terrible I waited 3 hours for an oil change. I asked if I would be out in time for an appointment I had and they said I would. After waiting 2 1/2 hours I dema I waited 3 hours for an oil change. I asked if I would be out in time for an appointment I had and they said I would. After waiting 2 1/2 hours I demanded my car and still had to wait 30 min. I was late for my appointment. It was an important appointment . More

Fast n clean place people bring 30 year old cars and 30 day old cars n trucks plus they have hundreds of new n used jeeps our muscle cars place people bring 30 year old cars and 30 day old cars n trucks plus they have hundreds of new n used jeeps our muscle cars More

Poor service 7 days to repair my wrangler which was brought in is tow is not considered good service. No suggestions of loaner car not considered good service 7 days to repair my wrangler which was brought in is tow is not considered good service. No suggestions of loaner car not considered good service More

Not the best service except for Maria Vrito she was great I recently had my truck in for service at security dodge on 11/06/2018 my service advisors name was Wendi. I had called approximately 4 times through I recently had my truck in for service at security dodge on 11/06/2018 my service advisors name was Wendi. I had called approximately 4 times throughout the week to see what the status of my vehicle was and every time I was told that she was busy with a customer and will call me back, but never did. Due to the fact that I could not get an answer I had to find a ride to the dealership. I walked into the service area and was greeted by Maria Vrito I had asked her to speak to a service manager and she asked me if there was anything that she could help me with. I explained my dilemma to her and was told don’t worry let me find out the status of your truck. She was the only person to get me a positive answer and positive results. After speaking with Maria I had my truck repaired a day later she was very professional and a very hard worker trying to make the costumer happy. If it was not for Maria who knows when I would have gotten my vehicle back. I still need to bring my vehicle in for further repair and I know I am going to contact Maria at that time. More