Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,865 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
Was there five times Usually the service is excellent. Always was very happy but the last time I went in was last week before Thanksgiving for an oil change I had to go b Usually the service is excellent. Always was very happy but the last time I went in was last week before Thanksgiving for an oil change I had to go back three times because the first two times they gave me excuses that one it was after 7 o’clock which I didn’t know was the movie and chew I can’t before 7 o’clock and he has it with him and leave early so no one was there to do it. The biggest problem was I have a light on in my car and I pulled in as soon as I can adjust it and three times I was told it should be done I would have to come back during normal business . I like the service department because she can come without an appointment which helps me because I have odd job hours. I now have to bring the car back again and hold at this time they can turn the four-wheel-drive light off and see why it’s happening. More
Very disappointed Truck that I've owned For a year and a 1/2 needed a starter mind you 10 days after I bought the truck it was on a flatbed Now after a Year it needs Truck that I've owned For a year and a 1/2 needed a starter mind you 10 days after I bought the truck it was on a flatbed Now after a Year it needs a starter..... called for a week trying to find out if I was covered under warrenty.... ....finally spoke to someone said I was being it on Saturday..... Drove from my house in Port Jefferson To Amityville to bring my truck in like I was told to do when I got there I was sent away with a truck that starts when it feels like it because they didn't have a loner to give me and they couldn't do the repair then so I drove it all weekend until Tuesday when I was finally called back and told that they would do the repair it wasn't like August come in for an oil change my truck started when it fell like it which means that I'm crawling under a truck to tap my starter very disappointed More
very respectful and friendly place. I have given the dealer 5 Stars cause they are very generous and very detailing! They make me feel comfortable with treats while I watied and told me I have given the dealer 5 Stars cause they are very generous and very detailing! They make me feel comfortable with treats while I watied and told me about my service tours my vehicle! More
First Visit I found the staff friendly and cordial. I was given a estimated time at service department and it was accurate. Nice waiting area. I will return for m I found the staff friendly and cordial. I was given a estimated time at service department and it was accurate. Nice waiting area. I will return for my trucks service needs. More
Friendliest and knowledgeable employee I had questions and concerns about a recent recall on my car and the associate that helped me was Jenet. She was super friendly and answered all my qu I had questions and concerns about a recent recall on my car and the associate that helped me was Jenet. She was super friendly and answered all my questions. She is very knowledgeable and professional and they are lucky to have her as an employee. Others should learn from her. Great work Jenet! Kudos to employees like you! More
Any vehicle I bring The staff is knowledgeable and courteous and very prompt and they listen to the problems from the top down to the lot boys I bring all my Dodge and Ch The staff is knowledgeable and courteous and very prompt and they listen to the problems from the top down to the lot boys I bring all my Dodge and Chrysler products More
Dead battery I drove in without an appointment around 3pm. The service center greeted me and took my truck even at such a late time in the afternoon. They also w I drove in without an appointment around 3pm. The service center greeted me and took my truck even at such a late time in the afternoon. They also went ahead and fixed the 4 recalls on the truck , replaced the battery and fixed my climate control. Excellent service and it was truly appreciated. More
Great Service I am always treated with courtesy respect and very professional at your service department… Brandon runs a great ship… Wendy is a very personable ser I am always treated with courtesy respect and very professional at your service department… Brandon runs a great ship… Wendy is a very personable service writer… And Dennis always takes care of my special needs... More
Security did not honor my oil change deal . Did not honor my oil change deal when I moved out of state. Never followed up on it so I’m duped out of it unless I drive 500 miles back to NY to get Did not honor my oil change deal when I moved out of state. Never followed up on it so I’m duped out of it unless I drive 500 miles back to NY to get it. More
Excellent Customer Service I have been servicing my variuos Jeep vehicles at Security for over four years now. John in service always gives me informed pricing and is on target I have been servicing my variuos Jeep vehicles at Security for over four years now. John in service always gives me informed pricing and is on target with completion times. More