Security Dodge Chrysler Jeep Ram - Service Center

Good service James the service advisor was very nice and he knew what to do. It’s nice to do business with the people who know their business. I was pleased and I James the service advisor was very nice and he knew what to do. It’s nice to do business with the people who know their business. I was pleased and I will recommend everyone I know to use this service More

Service was good however I am a little upset that after leasing 3 new Jeep grand cherokees on the same day, I was unable to get my car in for the second free was good however I am a little upset that after leasing 3 new Jeep grand cherokees on the same day, I was unable to get my car in for the second free scheduled maintenance by the one year deadline I was told that I would have to pay for it. I missed the deadline by 5 days. More

Great Experience My car had several issues - I brought it in & was assigned to Will - he was great! Let me know what was going on with my car & that most of the serv My car had several issues - I brought it in & was assigned to Will - he was great! Let me know what was going on with my car & that most of the services were covered under warranty. My car is running better than ever now. Thanks Will! More

Diane excellent Brandon How do you describe excellent customer satisfaction WHY isn’t Diane the service writer on the list I have bought over 20 vehicles from the m since 2 How do you describe excellent customer satisfaction WHY isn’t Diane the service writer on the list I have bought over 20 vehicles from the m since 2003 and she is the best service writer around More

Service I have had wonderful experiences with the whole dealership. The last two visits John in service was a big help. Wendi also helped me a lot. I have had wonderful experiences with the whole dealership. The last two visits John in service was a big help. Wendi also helped me a lot. More

They suck Those xxx holes had my car for three weeks for a simple job. Never kept in touch with me, I always had to call. When I was finally getting it back, th Those xxx holes had my car for three weeks for a simple job. Never kept in touch with me, I always had to call. When I was finally getting it back, there were wires exposed from covers not being put back on. My back sir had several parts that were never put back after work was done. I left the car and they were suppose to bring me my car today at 6pm. I’m still waiting. It’s 7:30 pm. I have purchased three vehicles from this dealer. Never again. I will tell everyone I know not to use this dealership. They suck. They only one who’s any good is Justin from valet. More

Completely Unhappy with How Security Dodge Handles Business Completely disgusted at this dealership. My boyfriend purchased a 2013 Dodge RAM 1500 in July from Cory. Cory promised the world, from fixing a broken Completely disgusted at this dealership. My boyfriend purchased a 2013 Dodge RAM 1500 in July from Cory. Cory promised the world, from fixing a broken mirror and popping out a dent to making sure any mechanical problems were taken care of. Fast forward to August and up until now, NO ONE WILL RETURN OUR PHONE CALLS! We brought the truck in September to get the problems fixed and it sat in the same spot for 5 days. We have called daily and left many messages and nobody calls us back. When we sat with Diana in the service department, we were told that Cory promises customers things like these all the time and that he has to pay for them out of his own paycheck because the dealership won't take care of them. I used them based on a coworkers recommendation, but I will never recommend Security Dodge to anyone. We just want a safe truck to drive, yet it will cost thousands of dollars to fix what Security Dodge promised would be taken care of!!! More

Disappointed Came in for a check engine problem paid $89 plus my deductible and the very next day the engine light came on again I called service for an appointme Came in for a check engine problem paid $89 plus my deductible and the very next day the engine light came on again I called service for an appointment and was told that they didn’t have one until January asked if I came through the express line what I be able to get a loner I was told no loaners available . So many cars being serviced that you can’t get an appointment until January makes me wonder if the Chrysler product is up to par. My car is two years old and has already had a new transmission put in. Not a happy customer don’t think Chrysler will be my next choice for car More

Fast and affordable Great service. Oil change and a diagnostic check. Friendly staff greeted me on the way aswell as when I went to pick my vehicle up. Great service. Oil change and a diagnostic check. Friendly staff greeted me on the way aswell as when I went to pick my vehicle up. More

Service is great the service in the shop is very good and the service people are very nice. I recommend the shop and dealer ship to everyone they are the best the service in the shop is very good and the service people are very nice. I recommend the shop and dealer ship to everyone they are the best More