Security Dodge Chrysler Jeep Ram - Service Center

Check tire and blub out Once again advisor denis Reyes was excellent with his customer service such a nice young man you need to fine more employees with the personality like Once again advisor denis Reyes was excellent with his customer service such a nice young man you need to fine more employees with the personality like Mr Reyes he is a reason I tell everyone to go to you guys More

Service On Tuesday Novemeber 20th I leased a 2019 Ram Big Horn. On Novemeber 22nd Thanksgiving morning I came outside to my truck completly dead with no powe On Tuesday Novemeber 20th I leased a 2019 Ram Big Horn. On Novemeber 22nd Thanksgiving morning I came outside to my truck completly dead with no power going to the vehicle. I had to get the vehicle towed back to the dealership first thing in the morning lFriday Novemeber 23rd. Monday evening the 26th i was called by the dealership that my vehicle was ready. Long story short it ended up being a nut came loose and fell off the main power line from the fusebox to the vehicle. Now my truck has been at the dealership longer than ive had it at this point. For the inconvience i was told that the salesman would speak with the manager about either getting me the tounneu cover for the bed or the spray in bed liner or running boards for my truck. Or atleast at a discounted rate. Now after 2 weeks i still have not been contacted nor responded to my calls or texts. Not only will neither me or my wife purchase or lease another vehicle from this dealership but i will not refer anybody either. As soon as the ink was dry on my lease agreement that was it no consideration for the customer. This cause a major inconvience on thanksgiving as i had alot of responsiblities to handle. As well as now having to deal w cabs and other sources of transportation to get both my family and my self where they needed to be. This issue was missed by your dealership and shouldnt have happened. And above all else atleast stand by your word if not your product. The salesman i worked with pretty much got me the deal i was looking for on my vehicle and trade in but other than that disappointed in the service once the ink was dry and the truck was off the lot More

Very satisfied I originally leased my vehicle from at Atlantic Jeep on Sunrise highway in West Islip , however after being lied to and cheated by the garbage that wo I originally leased my vehicle from at Atlantic Jeep on Sunrise highway in West Islip , however after being lied to and cheated by the garbage that works and runs that dealership i switched to Security and am satisfied. Jeep corp should be ashamed to let a dealership like Atlantic represent thier product! They are the epitome of crooked car dealerships. More

my certified pre owned experience I purchased a certified 2014 Grand Cherokee in September. After 200 miles it developed an oil leak. I flatbedded it to Security who said they would ca I purchased a certified 2014 Grand Cherokee in September. After 200 miles it developed an oil leak. I flatbedded it to Security who said they would call me in a few days. Over a two week period i called four times attempting to contact John from service with no results or returned calls. There are two receptionists, one very rude and one very nice. After two weeks i received a call to pick it up. Overall i like the dealership but the staff needs some customer service training. Also it was very nice of the dealership to give me a loaner car. Lastly, my car came to the dealer spotlessly clean, when i picked it up it was filthy with mud all over the sides and the floor mats. Cars should be returned as they were received. VERY IMPORTANT ! More

Comfortable Made me feel like family took time to listen to me felt blessed even won a little money across the street I will definitely recommend security dodge t Made me feel like family took time to listen to me felt blessed even won a little money across the street I will definitely recommend security dodge to someone else bless More

Good service James the service advisor was very nice and he knew what to do. It’s nice to do business with the people who know their business. I was pleased and I James the service advisor was very nice and he knew what to do. It’s nice to do business with the people who know their business. I was pleased and I will recommend everyone I know to use this service More

Service was good however I am a little upset that after leasing 3 new Jeep grand cherokees on the same day, I was unable to get my car in for the second free was good however I am a little upset that after leasing 3 new Jeep grand cherokees on the same day, I was unable to get my car in for the second free scheduled maintenance by the one year deadline I was told that I would have to pay for it. I missed the deadline by 5 days. More

Great Experience My car had several issues - I brought it in & was assigned to Will - he was great! Let me know what was going on with my car & that most of the serv My car had several issues - I brought it in & was assigned to Will - he was great! Let me know what was going on with my car & that most of the services were covered under warranty. My car is running better than ever now. Thanks Will! More

Diane excellent Brandon How do you describe excellent customer satisfaction WHY isn’t Diane the service writer on the list I have bought over 20 vehicles from the m since 2 How do you describe excellent customer satisfaction WHY isn’t Diane the service writer on the list I have bought over 20 vehicles from the m since 2003 and she is the best service writer around More

Service I have had wonderful experiences with the whole dealership. The last two visits John in service was a big help. Wendi also helped me a lot. I have had wonderful experiences with the whole dealership. The last two visits John in service was a big help. Wendi also helped me a lot. More