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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,860 Reviews

1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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December 18, 2018

Professional Very helpful with information about my recalls on my truck as well as scheduled and time frame of service as to when it would be done More

by mendap.1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davolio Bill, Wendi Berke, Customer Service
Dec 18, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that our staff was very helpful, informative, and efficient with the recalls on your truck. We hope that you will visit us again soon!

December 18, 2018

Everything went smooth Getting through to customer service for an appointment was very frustrating. I was told the next available appointment wasn’t for another month. Due t More

by Stardust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 18, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your feedback. If there is anything we can do for you in the future, please feel free to reach out to us.

December 18, 2018

The service very well and they were very nice The service went very well they were very friendly and very helpful I would recommend them it was a pleasure working with John ciura in sales and Moni More

by bucktrack4
Recommend Dealer
Yes
Employees Worked With
John Ciura and Monica
Dec 18, 2018 -

Security Dodge Chrysler Jeep Ram responded

That's great! We're happy that your experience went very well with John and Monica. We hope to see you again!

December 18, 2018

Recall appointment Excellent process once able to schedule appt. thorough, precise, friendly and followed through with call for feedback. Negative: Tried to “sell “ me More

by malbanese08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Girl who called after?, Davolio Bill
Dec 19, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your feedback with us. We will certainly pass along your comments about the process, and invite you to reach out to us directly if there is anything else you would like to share. Our customers are very important to us, and we would be happy to hear from you!

December 18, 2018

Accommodating and efficient. Security Dodge took care of all our needs without delay. Service rep was efficient and effective. Loaner car was clean and ready. Overall experience w More

by eileen529
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Capanelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Troy
Dec 19, 2018 -

Security Dodge Chrysler Jeep Ram responded

We appreciate the amazing review! Our team is always here to provide you with efficient and effective service whenever you need it. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 18, 2018

sweet went to dealer unexpectedly when my dash light came on spoke with service manager will cool chill guy ,he took the truck in gave me a time frame that More

by MICTHOM30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Dec 19, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your feedback with us! It was our pleasure to help resolve the issues on your truck, and we invite you back if there is anything else we can do for you!

December 17, 2018

Excellent Great people great customer service everyone is nice and friendly the waiting area is always clean they offer you coffee while you you wait for your More

by shanadixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Capanelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi, Alex Maisonneuve, Junior Corcino, Brandon Troy, Davolio Bill, Michelle Scalise, Jay DeLalla, William Polanco, Customer Service
Dec 17, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We appreciate your feedback, and we hope to serve you again in the future.

December 16, 2018

Great Got everything done to vehicle in a timely matter and a good place to hang out if you need to stay and wait for your vehicle they have nice comfortab More

by lgambino231965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davolio Bill, William Polanco
Dec 17, 2018 -

Security Dodge Chrysler Jeep Ram responded

That's great to hear! We are glad that you are comfortable when you come to us for your service needs. We look forward to seeing you again!

December 15, 2018

Oil change Great service. From the front desk to the machanic Sales was great Finance was great Administrators were helpful Overall experience was real More

by JEFFGENOVA316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Fleming, Jay DeLalla, Customer Service
Dec 16, 2018 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking the time to leave a positive review for us! We are happy to learn that your experience with us was great and attentive. We value your business and look forward to working with you again!

December 14, 2018

Great Service Brought my daughter’s car in with an electrical issue without an appointment . All sensor lights would come on intermittently. Service manager Dianna More

by TONY.I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O’Neil
Dec 14, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you so much for the five-star review, Dianna! It was our pleasure to assist with your daughter's car. Please reach out to us if we can do anything else for you!

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