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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,860 Reviews

1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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December 28, 2018

Security Dodge Service is the best by far!!!! Security Dodge service department is excellent!!! Anytime I’m there for any of my vehicles whether it be routine service, warranty work or any othe More

by BRANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garcia, Brandon Troy
Dec 29, 2018 -

Security Dodge Chrysler Jeep Ram responded

Wow, thank you for the incredible review! It's great to know that we always provide you with prompt, friendly service. We truly appreciate your business and loyalty. We are so glad to have you at our dealership and look forward to seeing you again soon!

December 28, 2018

Service people are very helpful and got my car in and out Dennis Reyes in the Service Dept is Aces they should have more workers like him. Also David Garcia the sales person that sold us the Dodge Ram Big H More

by dgonzalez98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Reyes, David Garcia
Dec 29, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We love knowing that Dennis and David took great care of you. We will make sure to pass on your kind words to them. We look forward to doing business with you in the future!

December 27, 2018

Accommodating service team Will and his crew were working on my Jeep for the annual inspection and were kind enough to remove a nail that found its way into my tread. More

by KG26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Dec 28, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the awesome review! It's great knowing that Will and his team were able to take care of you and your car. Please let us know if there is anything else we can do for you!

December 27, 2018

Excellent customer service highly recommend Excellent customer service and one on one attention to satisfy all your needs the service dept was very courteous and respectful. I would highly recom More

by dtdanger75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy
Dec 28, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the amazing review! We truly appreciate your business and recommendation. Please let us know if there is anything else we can do for you.

December 26, 2018

Fast and curtious I an very happy with the service I am very happy with the service department.they took their time and explained everything in detail.the waiting room is clean and theTV and newspaper More

by reiser.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davolio Bill
Dec 26, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you were satisfied with our Service Department. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 25, 2018

Never again!! I got ripped off by this dealer when I bought my Durango and several times getting service there. First from day one I asked for and was told I had th More

by Soddoeht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendi Berke
Dec 25, 2018 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to see you are disappointed in regards to any miscommunication that did not meet your expectations regarding your warranty. Your satisfaction is important to us and I would appreciate any opportunity to review and discuss your concerns about any services for your Durango. At your own convenience, please reach out to me with your preferred contact information. I look forward to turning around your experience. Sincerely, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

December 25, 2018

Service department. As usual Diana was courteous, polite an fixed our problem in a short amount of time. I would recommend this dealership to anyone interested in buying More

by shamus075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana in the service department.
Dec 20, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your kind words with us. We love knowing that Diana was able to take care of you. We hope to see you again soon!

December 23, 2018

Challenging I purchased a 2016 truck it has had problems, but the biggest by far has been the problem that I drop my truck of( recd a loaner). But the first time More

by Jcbuildsny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Troy, James Jack, William Polanco, Customer Service
Dec 23, 2018 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for your feedback. I am troubled to learn about your frustration with your recent appointments. Please feel free to reach out to me at your own convenience so that I may address your concerns. I look forward to hearing from you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

December 23, 2018

Worst experience ever Never a good experience at this xxxx hole! Sold me a lemon and refuse to fix it. Unprofessional service “advisors” who refuse to get on the phone to More

by BRIANAH57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Only decent person who is there all 300 times I’ve been there is jake! , Wendi Berke
Dec 23, 2018 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn about the negative impression you formed of us in regards to the vehicle you purchased. Please do not hesitate to reach out to me directly so that I can better understand your recent visit and address your concerns. Thank you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

December 23, 2018

Quick and easy service Dropped off my truck with Brandon in service quick easy and painless by the time I was done with work my Wife’s Jeep was ready to go walked in signed More

by RRRENNHACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Troy
Dec 24, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you came to visit us and that Brandon in the Service Department made the visit quick and easy. We are also glad that we could help you with wife's Jeep and we hope that you will continue to visit us. Happy Holidays!

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