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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.0
1,860 Reviews

1,860 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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January 02, 2019

Was pleasant no stress Everyone from service dept to sales and customer service at front desk are pleasant and you don’t mind sitting and waiting they are informative and it More

by shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Fram, Wendi Berke, Michelle Scalise, Customer Service
Jan 03, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star rating, Shelly! We are glad you enjoyed our dealership and the wonderful hospitality of our Customer Service and Sales teams. You are welcome anytime!

January 01, 2019

Great service great staff I had a issue with my Jeep it was handled quickly and everyone there is great! The Sales Manger Giuseppe saw me and quickly came over and made sure ev More

by Roxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Molinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Security Dodge Chrysler Jeep Ram responded

Roxy, Thank you for your feedback. It is wonderful to see Giuseppe took great care of you. If there is anything else we can do, please let us know! We are here for you.

December 31, 2018

Never disappointed! From start to finish, always a friendly staff. I have never been disappointed on any level. There's never a long wait. The prices are good and they ev More

by JeepFamUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davolio Bill, Wendi Berke
Jan 01, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We are so glad to hear that you have always enjoyed your experiences with us, and will make sure to thank the team!

December 31, 2018

Six week wait for appt, then kept truck for 3 days I waited 6 weeks for an appointment to have 2 recalls done and the blower motor replaced under warranty on my 2013 Ram. I arrived at the dealer on the More

by FrankRam1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Gullo
Dec 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret learning that you were so disappointed with your recent service and recall experience with us. Rest assured that we would never do anything to leave you feeling insulted, and we genuinely value your time and business with us. Please reach out to me when you have a moment. Your customer satisfaction is very important to us, and it would be my pleasure to have the possibility to turn around your impression. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

December 31, 2018

Outstanding Service Advisor Dianna ONeal is outstanding with all aspects of my experience at Security Dodge she walks you though The process of work that need More

by Hellcat16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianna ONeal
Jan 01, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are so glad to hear that Dianna made a positive impact on your experience with us! Please let us know if we can do anything else for you!

December 31, 2018

Totally incompetent Dealer sells to many cars to service.never a loaner an a service appointment takes weeks to get.last service appointment took9 weeks to get and the on More

by Max
Recommend Dealer
No
Employees Worked With
Davolio Bill
Dec 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Max, I am disappointed to hear about your frustration regarding trouble with making service appointments. Please reach out to me when you have a moment so I may address your concerns. I appreciate your time and feedback, and look forward to assisting you in any way I can. Respectfully, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

December 30, 2018

Very professional They all were very professional they be what the problem was and took care of it immediately They took care of all my problems would highly recomme More

by HCOHEN171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, Michelle Scalise
Dec 31, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star rating and great review! We are happy to know that our staff was professional and that we were able to help you with your car. We appreciate you recommending us and we hope to see you again soon!

December 28, 2018

Went in for an oil change and safety check Went to get an oil change and safety check for my road trip and they were very fast and friendly. The service is always great , and I am still on my More

by dittoditto35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Rayes
Dec 28, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for stopping by to share your experience with us! It's great to know that we provided you with fast and friendly service for your oil change and safety check. We hope you have an awesome road trip!

December 28, 2018

Excellent Service It’s nice to be treated like a human being at a dealership. It’s nice to be listened to and have your concerns and questions answered. You receive qua More

by Tonyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alise Bitic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Reyes
Dec 28, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We always strive to provide the best customer service, so it's great to know you enjoyed your time with us. Please let us know if there is anything else we can do for you!

December 28, 2018

Jp Dodge Durango Very nice place and service, would recommend Anyone to go there for service .. always treated well and quick. . The place is clean and organized for More

by Louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike V I think .. very nice guy in finances., Brandon Troy
Dec 29, 2018 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review! It's great to know that you always enjoy your time at our dealership. We hope you'll come back soon so we can give you a five-star experience.

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