Security Dodge Chrysler Jeep Ram - Service Center

Vechicle returned filthy Vehicle was brought in for two recalls and a leak coming from either the gps antenna or one of the rear windows .A leak test was performed and the pro Vehicle was brought in for two recalls and a leak coming from either the gps antenna or one of the rear windows .A leak test was performed and the problem was corrected. When the car was returned the interior mats as well as the fenders and doors were left muddy and never cleaned More

Oil. Change No hassel. Done in 1/2 hour. Service man and advisor. We friendly and nice....will continue to come to this dealership.for my car needs No hassel. Done in 1/2 hour. Service man and advisor. We friendly and nice....will continue to come to this dealership.for my car needs More

Speedy Service The service staff is always professional and courteous. They are considerate of the custermors time and strive to get the car finished when promised The service staff is always professional and courteous. They are considerate of the custermors time and strive to get the car finished when promised Diana O ‘Niel is very helpful and makes the service experience easy More

Fantastic Service Dept Dennis Reyes is the best Always the Best Service and Denis Reyes is the most caring and informative Service Manager I have ever had in all the years I have owned a car Always the Best Service and Denis Reyes is the most caring and informative Service Manager I have ever had in all the years I have owned a car More

Great service My service advisor, James, went above and beyond to make sure my vehicle was repaired correctly so my family would be safe. Thank you James!!!! My service advisor, James, went above and beyond to make sure my vehicle was repaired correctly so my family would be safe. Thank you James!!!! More

Installation of heated seats Installed heated seats per sales agreement. Drop off was a bit confusing, but loaner Jeep was ready and work was completed same day as promised. Installed heated seats per sales agreement. Drop off was a bit confusing, but loaner Jeep was ready and work was completed same day as promised. More

Great Service Awesome service dept. took care of all my needs from my writer John to the manager Brandon Troy. Would not go anywhere else for service Awesome service dept. took care of all my needs from my writer John to the manager Brandon Troy. Would not go anywhere else for service More

Overall good experience with some hiccups Everyone is very helpful and works hard at customer service. They did have my car for 2 1/2 days for some recalls and an oil change. No loaners were a Everyone is very helpful and works hard at customer service. They did have my car for 2 1/2 days for some recalls and an oil change. No loaners were available which was a problem. More

Disappointed I brought my four year old Ram 2500 to service for a leaking roof. The truck is lightly used, just over 10k miles. I have made NO modification to the I brought my four year old Ram 2500 to service for a leaking roof. The truck is lightly used, just over 10k miles. I have made NO modification to the roof, this is purely a design/manufacturing defect which is well documented as a persistent issue with RAM trucks. This dealer initially disappointed me relative to the roof repair. First, it took over a month to get an appointment. Then, they did not address the roof on that date, so I needed to leave the truck there for another 10 days until the leak guy came back. Then, I was not advised that the repair was out of warranty until after I incurred a $179 'diagnostic' fee. Additionally, when dropping the truck off I learned for the first time that there were 5 safety recalls as well, the fact that I was not notified is not on this dealer, I assume that's corporate. However, this dealer allegedly completed most of the recalls before Christmas, yet on the Mopar recall site, all five issues are still listed as 'Incomplete'. The final insult was when I picked the truck up and the 'low tire pressure' light was on. The truck was in the shop for two weeks, and no one put air in the tire. How many techs looked at my truck while doing six different repairs and no one thought to put air in the tire? Really? I do want to mention that everyone I spoke to was polite and friendly. More

went in for oil change and inspection Everyone is always pleasant and helpful. Just get in early for service. It can get quite crowded. Thank heavens for express oil change service. Gr Everyone is always pleasant and helpful. Just get in early for service. It can get quite crowded. Thank heavens for express oil change service. Great selection of Jeeps!! More