Security Dodge Chrysler Jeep Ram - Service Center

Quick Oil Change Everything was quick and thorough. I came for an oil change but they were kind enough to make sure my tire presure was sufficient for the winter. Everything was quick and thorough. I came for an oil change but they were kind enough to make sure my tire presure was sufficient for the winter. More

Service Surveys Good fast n friendly service. Just drove into express service and they changed oil, did inspection, rotate tires, and recalls . Been there 3 separate Good fast n friendly service. Just drove into express service and they changed oil, did inspection, rotate tires, and recalls . Been there 3 separate times and all 3 were good service procedures , Sales manager John L. Always makes sure I am happy and everything is taken care of !! Keep up the good work !!! Thanks Brian K. More

Outstanding service from James..Pio..they are the best ! James is back as service advisor..very efficient . Takes care of all my concerns right away...Pio is the master mechanic..he is the best and ONLY one James is back as service advisor..very efficient . Takes care of all my concerns right away...Pio is the master mechanic..he is the best and ONLY one I will let work on my Jeep.. More

10 days before your vehicle is even looked at Brought my vehicle in for an easy repair... took 10 days before it was even looked at, diagnosed and then the parts ordered. I called on the 7th day Brought my vehicle in for an easy repair... took 10 days before it was even looked at, diagnosed and then the parts ordered. I called on the 7th day and was told it was in the shop and being looked at, when I showed up the 8th day I was told it wasnt looked at yet. The 9th day my service writer was out and they had no info for me. I was renting a vehicle for the 12 days they had mine. Mine is under warranty, would have been cheaper for me to have it fixed locally out of pocket then pay for the rental car. However the staff I come in contact with are pleasant and helpful but overwhelmed. More

Best customer service on the island ! I brought my car in for an oil change and new tires and I couldn’t be happier. Their customer service was amazing and I was back into my car within 24 I brought my car in for an oil change and new tires and I couldn’t be happier. Their customer service was amazing and I was back into my car within 24 hours . I wouldn’t take my car anywhere else !! More

My New Dealership This was my second visit here, this time for open recalls. My service advisor was Dianna. She was friendly and professional. No issues or concerns. This was my second visit here, this time for open recalls. My service advisor was Dianna. She was friendly and professional. No issues or concerns. More

Complete, thorough Service Tech was informative, and the problem was resolved. He completed the necessary paperwork in accordance to TPVA's standard. The service to ve Service Tech was informative, and the problem was resolved. He completed the necessary paperwork in accordance to TPVA's standard. The service to vehicle done in a reasonable time frame. More

Unfriendly & did not leave car clean. The service reps were not friendly. Almost like a burden to them when I went in. We're not accommodating to my busy work schedule. Did not have loaner The service reps were not friendly. Almost like a burden to them when I went in. We're not accommodating to my busy work schedule. Did not have loaners so I would have had to goto hertz to use one of their cars. I am not paying 409 a month to drive a garbage loaner car until my cars fixed. I had to drive around with no windshield wipers for 2 months. When the car was fixed they did not use a mat and left my car disgusting. Left water bottles in it and dirt all over the newly washed mats. More

A pleasure to get my RAM serviced. Diane is the best!! I have been helped by her around four times and she has been very professional,knowledgeable & respectful. I don't mind waitng for Diane is the best!! I have been helped by her around four times and she has been very professional,knowledgeable & respectful. I don't mind waitng for service.I an also in the service busiess and appreciate the concerns & efforts of the staff. I will continue to use you for serving of my RAM..Thanks again... More

unable to duplicate Car has been in shop at least 6x for same concern. Car was bought new with concern and never been fixed correctly. Has something to do with ESC and Car has been in shop at least 6x for same concern. Car was bought new with concern and never been fixed correctly. Has something to do with ESC and Transmission. Car has groaning noise which is either coming from the driveline or transmission. Noise disappears when ESC is turned off and gas mileage improves significantly. You would think that they would start ruling things out by checking and resetting driveline and transmission module. Its not a normal characteristic of vehicle since it would be there all the time. Dealer had car for 5 days and was suppose to drive it to try to duplicate problem and that was never done. If it wasn't for the service advisor Diana I would give them 1 star. More