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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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February 02, 2019

Express oil change...not Brought my truck in for an express oil change. They had my car for a total of 2 hours. When you call something express, you would think under a half h More

by Ramman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Polanco
Feb 02, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn that our express oil change did not meet your expectations. Please do not hesitate to reach out to me directly so that we may address your concerns. I look forward to hearing from you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

January 31, 2019

Best service Amazing staff and great service Elvis Duran is the most energetic, knowledgeable and helpful person ever. Because of him I would not go anywhere else. More

by Rabello24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Duran, Brandon Troy, William Polanco
Jan 31, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thanks for the awesome 5-star review. We'll be sure to pass the wonderful compliments to Elvis for you. We welcome you back anytime!

January 31, 2019

Excellent service my advisor James was very professional. He also communicated with very often as possible to keep me updated with my car service great place to buy a c More

by mr.jp2uthen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Kaliandasani
Feb 01, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you were provided with excellent service from James. It is great that James was professional and communicative throughout the service. We hope that you will visit us again soon!

January 31, 2019

Work done without authorization I was told I needed brakes and when the work was done they put on brand new rotors telling me that the car, which I just bought from the 5 months befo More

by BZANNI625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cant remember. On paperwork at home
Jan 31, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn about your disappointment with your recent service experience. It is our goal to provide efficient and professional service to all of our guests and it is disheartening to know that you felt otherwise. Please feel free to reach out to me directly so that we can discuss this in greater detail. I look forward to hearing from you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

January 30, 2019

Fast, friendly, straightforward! The service department is organized and no nonsense charges! If you have a problem, they listen and get it fixed! I frequently don’t have an appointme More

by lotfykhowessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name, but he is awesome!
Jan 30, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to know that you enjoyed our Service Department. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 30, 2019

The dealers service was top notch Speedy service department. And the parts department was exceptional with getting the repairs done. They got me a new transmission and installed in und More

by FASTVIPER15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Troy
Jan 30, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the amazing review! We are happy to know that you are satisfied with our Parts Department. Let us know if there is anything else we can help you with. We look forward to working with you again!

January 29, 2019

Excellent and ProfessionaL service. Dianne O'Neill in the servicer department is probably one of the most knowledgeable people I have met that knows all about the product she is talking More

by falconr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna O'Neill and Pio Poso
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello Bob, Thank you so much for the wonderful review! We are so thrilled to hear Dianne and Pio went above and beyond in helping you with your vehicle needs. We really appreciate your recommendation. Let us know if there is anything else we can do for you. We hope to see you again.

January 29, 2019

Very satisfied Went in no appointment dealer repaired multiple problems needed parts from parts Dept no charge for any parts used all problems fixed short wait treat More

by GSPROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Corcino, Jay DeLalla, Customer Service
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review! We're glad that you enjoyed your experience with our team. We look forward to serving you again in the future.

January 29, 2019

check engine light and disabled remote start This dealer has great iinventory of vehicles but unfortunately the service department can't provide the support needed to keep customers been sorry I More

by NENADICHD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service writer John , Elvis Duran, Davolio Bill
Jan 29, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, It's regrettable to learn that the customer service hasn't met your expectations. I would appreciate the chance to learn more about what happened and address your concerns. Please reach out to me when you are available to discuss this further. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

January 28, 2019

oil change service preformed was good and the staff was professional and friendly. would recommend using the service dept. The only minor issue was the odometer mileage More

by s.morisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jan 28, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for choosing us for your service needs. Please feel free to reach out to us if you have any questions or concerns in the future!

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