Security Dodge Chrysler Jeep Ram - Service Center

No loaner when you bring a car in for emergency service? High class operation obviously not, care about their customer? Only when your buying and or leasing and they want a good survey score. Not to mentio High class operation obviously not, care about their customer? Only when your buying and or leasing and they want a good survey score. Not to mention I had to pay extra for the tow to get it there because Chrysler has a limit. Bottom line you suck. More

Worst Customer Service I have ever dealt with. Been trying to get my truck fixed since January. Left it there for 2 days even though they couldn't provide a loaner. Instead of doing the 2 Pages of re trying to get my truck fixed since January. Left it there for 2 days even though they couldn't provide a loaner. Instead of doing the 2 Pages of recalls they decided to not do anything for 2 days bc they needed a part for a separate issue. Told me they would call me when the part was in. It is July now and when I spoke to Parts department, MANNY the tech never ordered me the part. So now I've been driving with no inspection since January and when I call to leave a voicemail for MANNY. I never get a call back. I made a new apptmt now to start the whole process again and I have the choice to leave it there again this week and start the whole process over again or wait till September when they can get me a loaner car. As a business owner that has been buying every ram truck for a decade hear for my employees as well WILL NEVER BUY HERE AGAIN. Not one person has helped me at the location. More

Surprised with how fast the turn around. I was very happy and would gladly come back if something else were to happen to the car. and would gladly come back if something else were to happen to the car. More

Been there couple time for the same leak and they are replacing different things that should not be replace and still steering wheel is leaking replacing different things that should not be replace and still steering wheel is leaking More

They are the most hands on caring people. They look out for their customers and the look out for your car love going here and working with them for their customers and the look out for your car love going here and working with them More

Thanks to Dylan's follow up to my phone call, my inspection and oil change went off smoothly and discounted as per conversation. Customer care like this only cements a continued long lasting return inspection and oil change went off smoothly and discounted as per conversation. Customer care like this only cements a continued long lasting return to the dealership. Thank you Dylan and service staff. Sincerely, John. More

The service at Security Dodge is outstanding. Always polite and friendly with a high level of professionalism….. I would only use them to repair my Jeep polite and friendly with a high level of professionalism….. I would only use them to repair my Jeep More

I have on my 2020 jeep grand Cherokee for one year now I pulled in without an appointment three times for oil change and tire rotation there’s never a problem I’m totally satisfied with the dealer and the s pulled in without an appointment three times for oil change and tire rotation there’s never a problem I’m totally satisfied with the dealer and the service center More

I have a Dodge ram rebel back tires were increased in inflation to the front tire back tire should be less then also a valve cap is missing inflation to the front tire back tire should be less then also a valve cap is missing More

The day I had my appointment, the tech was overwhelmed. They left my Jeep running in the lot. If I did not go to my Jeep out of frustration the Jeep would have been using all the gas! They left my Jeep running in the lot. If I did not go to my Jeep out of frustration the Jeep would have been using all the gas! More