Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,864 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
Amazing dealership very quick turn around on getting my car serviced was told it would be done until end of day but got called in a couple of hours saying my car was ready for pick up car serviced was told it would be done until end of day but got called in a couple of hours saying my car was ready for pick up More
Service is amazing here! Very professional and friendly. Dianna is super nice and super professional. Simply, they know what they’re doing there! The best service in NY Dianna is super nice and super professional. Simply, they know what they’re doing there! The best service in NY More
Diana was amazing! She was super responsive and incredibly knowledgeable! This was my first visit to Security and I will definitely be a repeat customer! incredibly knowledgeable! This was my first visit to Security and I will definitely be a repeat customer! More
Service has great. Ahead if schedule. Service guy Manny was a complete gentleman. Pleasure doing business here at Security. Will be my go to service center was a complete gentleman. Pleasure doing business here at Security. Will be my go to service center More
No loaner when you bring a car in for emergency service? High class operation obviously not, care about their customer? Only when your buying and or leasing and they want a good survey score. Not to mentio High class operation obviously not, care about their customer? Only when your buying and or leasing and they want a good survey score. Not to mention I had to pay extra for the tow to get it there because Chrysler has a limit. Bottom line you suck. More
Been there couple time for the same leak and they are replacing different things that should not be replace and still steering wheel is leaking replacing different things that should not be replace and still steering wheel is leaking More
Worst Customer Service I have ever dealt with. Been trying to get my truck fixed since January. Left it there for 2 days even though they couldn't provide a loaner. Instead of doing the 2 Pages of re trying to get my truck fixed since January. Left it there for 2 days even though they couldn't provide a loaner. Instead of doing the 2 Pages of recalls they decided to not do anything for 2 days bc they needed a part for a separate issue. Told me they would call me when the part was in. It is July now and when I spoke to Parts department, MANNY the tech never ordered me the part. So now I've been driving with no inspection since January and when I call to leave a voicemail for MANNY. I never get a call back. I made a new apptmt now to start the whole process again and I have the choice to leave it there again this week and start the whole process over again or wait till September when they can get me a loaner car. As a business owner that has been buying every ram truck for a decade hear for my employees as well WILL NEVER BUY HERE AGAIN. Not one person has helped me at the location. More
Thanks to Dylan's follow up to my phone call, my inspection and oil change went off smoothly and discounted as per conversation. Customer care like this only cements a continued long lasting return inspection and oil change went off smoothly and discounted as per conversation. Customer care like this only cements a continued long lasting return to the dealership. Thank you Dylan and service staff. Sincerely, John. More
The service at Security Dodge is outstanding. Always polite and friendly with a high level of professionalism….. I would only use them to repair my Jeep polite and friendly with a high level of professionalism….. I would only use them to repair my Jeep More