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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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February 07, 2019

Great Experience 1 for all place. Not only a great place to buy your vehicle but also a great place to get it serviced. Everything is done right the first time and is More

by gdavolio2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davolio Bill, William Polanco
Feb 08, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your kind words. We really appreciate the great recommendation. Have a great day and visit again, soon.

February 06, 2019

Very disappointing service experience My initial visit I needed an oil change and an inspection done. Just before I had stopped in my check engine light had come on stating fuel sensor fai More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Service
Feb 06, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi Chris, I express my concerns to see you are disappointed with any miscommunication regarding your car warranty and service visits. Please know it was never our intention to mislead you in any way. I would appreciate the opportunity to connect with you and review what happened because your satisfaction is important to me. When you have a moment, please consider reaching out to me with your best contact information to discuss your concerns. I look forward to rebuilding your trust in us. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

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February 06, 2019

Great Service!!! I needed to go back for a part that did not come with my truck. I had no idea this part didn’t come. Jonathon Vigorito went above and beyond to help m More

by rob holz
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! It is truly wonderful to know that Jonathan went above and beyond to help you in regards to your trucks missing part. We hope that you will continue to visit us in the future! Have a good day!

February 05, 2019

Car brought in for first srrvice Natalie Jenkins and Jake from the service department were extremely helpful and accommodating Sales man dollars B was delightful and a very convincing More

by ERIKALEE413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silas Baskerville
Feb 05, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us. Our team was happy to help you with your vehicle needs. Please let us know if we can assist you with anything else.

February 04, 2019

Waited 8 weeks to get car back and have more problems than I have had very good experiences with security dodge until these last 2. Very little communication.They had the jeep for over 15 weeks between 2 diffe More

by mgilbert95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy, William Polanco
Feb 04, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for reaching out to us. I am concerned to hear that any troubles with communication during the service experiences for your Jeep led to any dissatisfaction with our dealership. Please reach out to me when you have a moment so that I may assist you in any way I can. I appreciate your time. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

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February 04, 2019

Fast customer service Rey nice people and clean waiting area. Coffe is nice addition. Didn’t have to wait long wish they had a reminder sticker for next service More

by Flatskeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John LaFrancesca, Ahmad Hosman, Brandon Troy, Jay DeLalla
Feb 04, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for choosing us for your service needs! It was a pleasure to work with you. Come back and see us anytime.

February 04, 2019

Efficient, friendly and helpful Very professional and timely service to my Jeep. Nice atmosphere Imin waiting area. Would definitely recommend this dealer for not sales and service. More

by DebA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, William Polanco
Feb 04, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thanks for the great review, Deb. We appreciate the recommendation. Come see us again soon!

February 04, 2019

Installation of seat warmer. I brought my Wrangler in to have after factory seat warmers installed. When I pulled into the service area parking lot I was met by an employee who as More

by HOWMAN608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Waters
Feb 04, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review. We're glad to know your experience with us was a great one. We appreciate the positive feedback. Come see us again anytime!

February 04, 2019

Service review Went in for my first oil change on my 2018 Jeep Wrangler. Great attitude! Awesome service! Was in and out in a short amount of time. More

by deanashairdesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, Jason Waters
Feb 05, 2019 -

Security Dodge Chrysler Jeep Ram responded

We appreciate you taking the time to leave us your positive feedback! It is great to know that you had a great service visit and that you were provided with awesome service. We hope to see you again soon!

February 03, 2019

Brought truck in for service got it back damaged n covered i Truck went in for 3 recalls and some warranty work which of the body shop to get the door decals changed truck came back with a chip in one door and a More

by Detailshine
Friendliness
Recommend Dealer
No
Employees Worked With
Silas Baskerville , Jay DeLalla
Feb 03, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this to my attention. It is always our goal to provide excellent customer service and I regret to see you feel unhappy that is not the impression you received. Rest assured, I take your feedback seriously and I would like to connect with you to learn more about your concerns regarding your truck. Please reach out to me with your preferred contact information as soon as your are available. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

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