Security Dodge Chrysler Jeep Ram - Service Center

Easy Service Quick easy scheduled service appointment and they completed my vehicle recall too. No appointment necessary, just drive up and have it done while you Quick easy scheduled service appointment and they completed my vehicle recall too. No appointment necessary, just drive up and have it done while you wait! Comfy waiting area with free coffee, what more could you want!? More

Over priced They tired to charge me over 1000 dollars to change my brake pads and "resurface" my rotors, paid 400 dollars on line and did them myself top of the l They tired to charge me over 1000 dollars to change my brake pads and "resurface" my rotors, paid 400 dollars on line and did them myself top of the line power stop brake pads and rotors. More

Mixed feelings So far no complaints about the service this time. Had to bring it back to fix the repair I paid for last time. This time they gave me a loaner for ove So far no complaints about the service this time. Had to bring it back to fix the repair I paid for last time. This time they gave me a loaner for over 2 weeks. It seems ok my issue is with the condition of my truck when I got it back. They should keep the vehicles in a better lot. It looked like they went off roading with my truck. To me that is unacceptable. Other than that thank you Will and Brandon for your help. More

Either stupid or dishonest Car broke down in north Babylon waited two days for Chrysler to pick up car never did had it towed home then next day towed to security waited two day Car broke down in north Babylon waited two days for Chrysler to pick up car never did had it towed home then next day towed to security waited two days went there useless stupid service waited tells me battery no good battery not two years old never bothers to load test it just no good I was a diesel mech fifty years said no way but I let him change it and paid Took car home next day same problem in my driveway called my service station they flat bed car to their place. Starter wire was carroded at hot terminal they cleaned connection car fine since so you took my money for a battery I did not need So since you asked now you know what are you going to do. you mean to tell me your mechanic never checked hot wire most basic thing to do and load test battery you don’t have fancy snap on tool you don’t even need load tester. Ted DeGarmo 187 Secatogue lane west. West Islip don’t know anyone’s name but look up invoice More

Dealer It took me 45 minutes to get my car from the valet this is unacceptable. He looked like he was lost anybody should not have to wait that long It took me 45 minutes to get my car from the valet this is unacceptable. He looked like he was lost anybody should not have to wait that long More

5 weeks for an oil change The dealership had my car for 5 weeks and when I asked them to investigate why it kept stalling they decided it needed an oil change, after asking the The dealership had my car for 5 weeks and when I asked them to investigate why it kept stalling they decided it needed an oil change, after asking them not to change the oil, and to investigate further, I found out by going in to check on the car that they completed the oil change and did nothing else to investigate why my car was stalling. I wouldn’t even recommend security dodge to someone I didn’t like. Natalie when we spoke on 2/19 you promised me a call back on or before 2/21. I see that you have also replied here on 2/20. The fact that Bill was sexist and would not talk to myself as the customer but instead addressed my male friend I brought with me is ridiculous. This dealership does not respect women- even if they are the ones who purchased the car in the first place. So sad. If I could give zero stars I would. More

Customer service disappointment The sales side of this dealership is very good. The service team talks a real good game but in the end they can’t deliver what is needed pertaining to The sales side of this dealership is very good. The service team talks a real good game but in the end they can’t deliver what is needed pertaining to service More

Not satisfied Not happy with the level of service. Promises are being made and not kept, your calls are not being returned not happy at all. Not satisfied. Not happy with the level of service. Promises are being made and not kept, your calls are not being returned not happy at all. Not satisfied. More

Oil change and insoection I have bought 6 vehicles with Security Dodge without any reservations. The service area is one main reason I keep coming back. Diana and Brandon ensu I have bought 6 vehicles with Security Dodge without any reservations. The service area is one main reason I keep coming back. Diana and Brandon ensure all issues are addressed and taken care of. More

Gas cap installstion Good job. Mecanic showed me his work after as requested and was very friendly. Gave an in detail explanation of what was done. A little costly but tha Good job. Mecanic showed me his work after as requested and was very friendly. Gave an in detail explanation of what was done. A little costly but that were as b lmk e to work with me on the price. More