Security Dodge Chrysler Jeep Ram - Service Center

Great Service Department experience The service dept gentleman that helped us (Brandon) was very helpful; pleasant, informative, thorough and accommodating. The quality of work from t The service dept gentleman that helped us (Brandon) was very helpful; pleasant, informative, thorough and accommodating. The quality of work from the technician was also excellent, out of all the services performed, parts replaced and repaired, everything is working as it should. I would definately return for service and reccomend this place. They are a bit busy at times, but I figure its like a restaurant, you don't want to go to the one that has all empty tables. More

Security service is always a pleasure Service at this dealership is awesome. Always a pleasure never any headaches. The staff here is really knowledgeable patient and professional. So gl Service at this dealership is awesome. Always a pleasure never any headaches. The staff here is really knowledgeable patient and professional. So glad I use SECURITY for all my repair and service needs. More

Inspection Work was done quick and I have had no problems. They told me it would done a a certain time and call earlier with the work completed. Work was done quick and I have had no problems. They told me it would done a a certain time and call earlier with the work completed. More

Recent service Great experience and friendly staff. I made an appointment to have my directional fixed and they got me in sooner than expected. Thank you to everyo Great experience and friendly staff. I made an appointment to have my directional fixed and they got me in sooner than expected. Thank you to everyone at Security Dodge More

Inspection sticker and oil change They took care of me right away and let me know what was going on and how long it would be inside was nice and clean They took care of me right away and let me know what was going on and how long it would be inside was nice and clean More

Very nice people but wish the problem was solved My driver side seat lowers as I am driving. I googled the matter and found other people complaing about the same thing. The mechanics couldn't find th My driver side seat lowers as I am driving. I googled the matter and found other people complaing about the same thing. The mechanics couldn't find the problem. Wish Jeep would figure it out. More

Bad Costumer Service My Mother's 2019 Jeep Limited kept turning off while she was driving. At any point she could have gotten into an accident. She had to leave her car at My Mother's 2019 Jeep Limited kept turning off while she was driving. At any point she could have gotten into an accident. She had to leave her car at your dealership and you guys said it was too late and you didn't have a loan car to give her. Yet you're a dealership. How was she supposed to get home? She had to figure it out herself? It is a car malfunction. That's how you treat your customers? The only reason you have her for the car turning off randomly is because it needs to get an oil change. So clearly you need to train your employees more on better customer service because no matter how late it is during the day, that's not how you treat people who have also been working all day. More

horrible The experience was horrible I bought my car there for a recall had to come back twice after that. Because my dashboard I'm lit up like a Christmas tr The experience was horrible I bought my car there for a recall had to come back twice after that. Because my dashboard I'm lit up like a Christmas tree Then the last time after they finally fix the recall which was a frame bracket then they lose my keys had to deal with that for about a week. And no compensation or nothing no one bothered to call and say I found your keys had to take more time to comeback to see if they found them . money and gas in time wasted More

Went in for ticking sound in engine and the told me it was my spark plugs (jeep says 100k) and it was 500. And they couldn't look at the ticking until I paid 500 for new plugs. Then they charged me 200 when I my spark plugs (jeep says 100k) and it was 500. And they couldn't look at the ticking until I paid 500 for new plugs. Then they charged me 200 when I have a max care warranty. I also found hoses left off my airbox they just changed the oil????? More

Quick, friendly service Oil change. Done quickly and efficiently. The staff were all pleasant. I had purchased an oil change package last year which made cost more palatable. Oil change. Done quickly and efficiently. The staff were all pleasant. I had purchased an oil change package last year which made cost more palatable. More