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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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March 15, 2019

Wonderful experience Once again I’m thanking you guys for the wonderful experience I had while visiting for service. The speed and knowledge this organization possesses is More

by Brooklyn bomber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Scalise
Mar 15, 2019 -

Security Dodge Chrysler Jeep Ram responded

Brooklyn, thank you for sharing your exceptional experience concerning your recent visit to our service department. The recognition of efficiency is much appreciated. Let us know when we assist you further. Have a great day.

March 15, 2019

Worst ever Numerous times threw the years ive had my oil change there along with given up 3-4 hours out of my day for a oil change is ridiculous last time was my More

by tfarrelly68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Troy
Mar 15, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I take your feedback seriously and I am concerned to learn that your oil change experiences have caused you any dissatisfaction in our dealership. Please take a moment to reach out to me so that I may hear more details. Our customers are very important to us, and I would like to ensure your full satisfaction in the future. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

March 14, 2019

Excellent customer service I have come to the Jeep dealership for breaks, tires, windshield wipers, oil changes etc and everyone is always so friendly and nice! They always get More

by Ashleigh518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, William Polanco, Customer Service
Mar 15, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thank you so much for sharing your great review with us! We are pleased to hear our team has provided you with fast and efficient service. It was a pleasure working with you. We hope you visit us in the future!

March 13, 2019

My Patriot came back without fixing the problem In addition to not addressing the problem, my windshield was returned cracked and the tank was on empty. I have been trying to contact someone in the More

by Dxg14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James gullo
Mar 13, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn about your disappointment regarding the condition of your vehicle. Please know that we take your feedback seriously and would like the opportunity to discuss this in greater detail. Feel free to reach out to me directly at your own convenience. Thank you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

March 13, 2019

Great service.. Will Polanco was very attentive and responsi Best dealer ever! I would reccomend you buy and service with security. Great deals, great sales staff,and the service staff was phenomenal. Wouldn' More

by dunndeel55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Mar 13, 2019 -

Security Dodge Chrysler Jeep Ram responded

We're glad that our team has earned your recommendation! We're always happy to help you with any of your vehicle needs. Please let us know if you need anything else in the future.

March 13, 2019

Not very good I brought my truck in for a recall and I told the serviceman that my key fobs don’t work. I said I need them replaced, I was charged $174 to tell me More

by Dodgeguy patk411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Polanco
Mar 14, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am sorry to hear of any service that may have given you a negative impression of us. Please allow me the opportunity to connect with you and discuss the matter regarding your key fob. Will you reach out to me at your earliest convenience? Sincerely, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

March 12, 2019

Speedy and Simple! Goodness, I'm never disappointed with this team of servicemen & women. I pulled into the lot, was told where to go, 5 seconds later I'm pulling into t More

by zach.reilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Mar 13, 2019 -

Security Dodge Chrysler Jeep Ram responded

We appreciate you taking the time to leave us a positive review and rating! We are happy to know that your service experience with us went well and that William was helpful and quick. We value your business and we hope that you will continue to visit us in the near future!

March 11, 2019

Service I was due for an oil change and had a recall on my 2018 Jeep Wrangler. The service was great. I also got my tires rotated and I was in and out the doo More

by jtslax21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Reyes
Mar 11, 2019 -

Security Dodge Chrysler Jeep Ram responded

Your feedback is highly valued. We're glad we were able to get you all taken care of quickly and efficiently. Thank you!

March 11, 2019

Excellence Professionalism & courtesy extremely fast service that’s why I come so far to your surperb dealership and will not go any were else as long you are ar More

by moorerstan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garcia, Davolio Bill, Customer Service
Mar 11, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thanks so much for the fantastic rating and review. We appreciate the feedback!

March 11, 2019

Not very happy I purchased a 2018 Dodge Ram here about one year ago. It’s the tungsten edition. Top of the line. The navigation unit stop working so I made an appo More

by Pauliefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Troy, William Polanco
Mar 12, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for reaching out to us. I would like to follow up with you regarding your truck's servicing situation. As our customer, you are our top priority, and I would like to assist you in any way I can. Please reach out to me directly when you have a moment. I appreciate your time. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

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