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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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March 23, 2019

Very Well Exprience The best car service you’ll get on Long Island. All the employees and the bosses provide the best service to help you out. I recommend for everyone. More

by HAKAN.M74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Ilardi, Amber Brittan, Michael Cotter
Mar 24, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, We are delighted to learn of your kind comments about our services and for our team. Thank you so much for sharing your recommendation. We look forward to any future visits!

March 23, 2019

Great service I’ve had great service and a great overall experience whoever dealing with the service department. The work was done completely and without problems a More

by ELLIOT1169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Mar 24, 2019 -

Security Dodge Chrysler Jeep Ram responded

Elliot, Thank you so much for taking the time to share your great service experience. If there is anything else we can do for you, please do not hesitate to let us know directly. We appreciate your feedback!

March 22, 2019

Horrible Bad experience!! Not done when I told to come in that it was done and also gave me a hard time about having the toll brought there and to get a loaner More

by MARGARETCAMPISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John in serve
Mar 22, 2019 -

Security Dodge Chrysler Jeep Ram responded

Margaret, I regret hearing that your service visit caused you a negative impression of our dealership. We always want our customers to have a phenomenal experience with us, and I would like to connect with you. Please reach out to me directly when you have a moment so I may hear more details. It would be my pleasure to ensure your full satisfaction. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

March 21, 2019

Security dodge is very efficient with time and services We have bought several vehicles from the team there and only deal with them for all our services. Thankfully the team is always on point with price an More

by santiagofam33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vigorito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raja Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sciortino, Jay DeLalla, William Polanco, Customer Service
Mar 21, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, You can always count on experiencing transparent and fair pricing when you visit. Thank you for sharing your experience. We look forward to assisting you with your future auto needs.

March 21, 2019

Absolutely horrible I called in December to make an appointment for an electrical issue that was happening with my car. I was told there were no appointments. Tried to b More

by Lbachinsky
Recommend Dealer
No
Employees Worked With
James (advisor) and receptionist
Mar 21, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your honest feedback. I am very concerned to learn your experience with ANY wait time has left you with a negative impression. Our customers' are our top priority and I would like to connect with you to best resolve any concerns you may have. Will you please contact me when you are free? Thank you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

March 21, 2019

Service was excellent Diana was amazing. She truly cared about my car and my time. I was waiting for the car and as soon as she learned it would be at least 3 hours she of More

by LUCASPOISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for letting us know how Diana is performing in regards to customer service. We will always try to make every visit as convenient as possible. We look forward to any future visits. Have a wonderful day.

March 19, 2019

Security service Brought car in for recall issue, was informed that wait would be between 60-90 mins & was out within that window. Very satisfied back to work quick. More

by maloneydav
Recommend Dealer
Yes
Employees Worked With
Customer Service
Mar 19, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to review us! Thank you for choosing us for your service needs!

March 19, 2019

James Giullo does it again!!! There is so much I could say about the service I received, it has been nothing less than phenomenal. It is obvious I purchased a Jeep with a lot of is More

by Lmcgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gullolo ( not sure if that's spelled properly)
Mar 19, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to recognize James! It's great to know that he's been a valuable asset to your experience with us. We appreciate your feedback, and we look forward to serving you again for your future vehicle needs.

March 17, 2019

Amazing costumer service and always reliable. I’ll never take my car any where else and every car I buy in the future will be with you guys. Thank you for the quality service ! More

by LIA_GADIGIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy
Mar 17, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the excellent review. We appreciate your continued business and look forward to your next visit!

March 17, 2019

Came in for wheel sensor When I went to go pick up my car there was mud and dirt in the interior of my car and exterior they did not put any mats down on the floor and dirty More

by frankiefreebred69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this to my attention. Your satisfaction is our top priority, and I'm concerned to learn that your service experience didn't merit 5-stars. I would like the chance to address your concerns. Please reach out to me when you are available to discuss this further. I hope to hear from you soon. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

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