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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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March 27, 2019

Not good Have left truck twice for total of 8 days and simple fix of repainting wheel still not done. Order new chrome rim first visit despite me saying rim w More

by Mike311
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James
Mar 27, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn about your disappointment regarding any delays with the repainting you wanted. Your feedback is important to us and we would appreciate the opportunity to discuss this with you in greater detail. Please feel free to reach out to me directly so that we can address your concerns. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

March 27, 2019

Good service professional comfortable place clean I will reused this service over. Once you get there early morning nothing to worry about sometimes they clean th More

by karl_henryjasmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minka Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Good , Vito Ilardi, David Garcia, Elvis Duran, Marissa Maniscalco, Richard Kaspereit, William Polanco, Kabir Ajenishe, Amit Kaliandasani
Mar 27, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for reviewing us! We invite you back anytime!

March 26, 2019

Had the car 5 days and did nothing to it. I made an appointment on a Thursday. The girl told me to bring it in Monday for the repair and oil change. I dropped it off Sunday night and left the More

by Not happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think it was James. Don't know his last name and not listed above under service.
Mar 26, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this situation to my attention. I understand your frustration with any time you felt was wasted. Rest assured your feedback is valuable to us and I would like to speak with you to remedy your concerns. When you are free, please contact me with your preferred contact information. Thank you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

March 26, 2019

20,000 Mile Check Up & More I brought my Jeep in to have the 20,000 mile check up, oil changed, and tire rotation done. This dealer never seems to let me down with their service More

by WolfSpirit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silas Baskerville
Mar 26, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the excellent review! We'll be sure to thank our team for providing you with such excellent service. Come back and see us anytime.

March 25, 2019

It took 3 times The service advisor lie to me from the very beginning the passenger door whistle 3 visits to fixed if they replaced it the first time I wouldn’t have More

by jimb122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Mar 25, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am troubled to learn of your disappointment with any services regarding your passenger door that has left you with a negative impression. Please know as our customer, we value your feedback and would like to speak with you to best resolve your concerns. Will you please contact me with your preferred contact information? Thank you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

March 25, 2019

Service of Dodge Security Every time I come to Dodge I get great service and the waiting time is not long. The employees are very courteous, helpful and friendly. More

by dslaterayers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Vigs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Corcino, Jason Waters, Kabir Ajenishe, Customer Service
Mar 26, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that your experiences with us have gone well and that you always get great and quick service. It is wonderful to know that our staff is always courteous, helpful and friendly. We hope that you will continue to visit us in the future!

March 24, 2019

Excellent Experience This was such a great experience. Alex Z the technician and Diana who helped me with so many aspects of this visit were both very knowledgeable. Kin More

by dcruz7789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Z and Diana
Mar 24, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for your loyalty to Jeep. Alex and Diana are true assets that we greatly appreciate. We will always try to give our guests multiple options to resolve their automotive needs. Please come back and visit, soon.

March 24, 2019

Excellent service , quick, and great paint work on vehicle Top service, very ogganized, easy and fadt service! Nice people and helpful! Paint work on my vehicle was excellent. Lianer car was perfect and winder More

by challengerkids350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Mar 24, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, It is a joy to see James has provided you with an excellent and professional service experience. If there is anything else we can assist you with, please do not hesitate to let us know! Thanks for sharing your feedback.

March 24, 2019

P.M. my xxxx My car was in your shop for a week to service a few minor things, when I got a chance to check on repairs I noticed you didn't address the easiest rep More

by SDFIGOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Never met any service tech to explain what I needed done..
Mar 25, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for reaching out to us with your feedback. I am disappointed to hear that you were dissatisfied with the repairs on your vehicle, and I would like to follow up with you at your soonest convenience. Please reach out to me directly when you have a moment. I look forward to assisting you with your situation. Best regards, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

March 23, 2019

Great service Very friendly employees working there. Very professional would highly recommend One of my Friends Definitely coming back four my next service Would More

by Lingenao1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfred Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lawal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minka Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Fleming, Silas Baskerville , Richard Kaspereit, James Jack, Michael Cotter, Jackie Stroveglia
Mar 23, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi, Thank you for the excellent rating and recommendation. We are happy to hear that we are your choice automotive facility and look forward to seeing you again.

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