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Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,861 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
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April 04, 2019
Very good experience I had a key / computer problem and they took care of it.it was a small pain not having a car but, the problem was repaired as quickly as possible. Ver I had a key / computer problem and they took care of it.it was a small pain not having a car but, the problem was repaired as quickly as possible. Very happy with the service. More
by Harley guy 7717
Verified Customer
April 01, 2019
Uncomfortable The only reason I come to this dealership is because of Will. I've been there 3 times for the sme problem which I'd Extremely annoying and Frustrating The only reason I come to this dealership is because of Will. I've been there 3 times for the sme problem which I'd Extremely annoying and Frustrating. More
by junlome77
Employees Worked With
Other Employees :
Diana is service was very helpful, I'm not sure if that's the correct name
April 01, 2019
Another unpleasant experiece Bought used car from them. It hS been in there dealership 5 xs for the same thing. Each time they tell me something different. This time I bought in Bought used car from them. It hS been in there dealership 5 xs for the same thing. Each time they tell me something different. This time I bought in for my tire ( which I have a warranty for) as it was flat and tire is rotting... I was told about 45 MN. After a hour 15 I asked how long? I was now told 2 hrs. I then said well if I'm not getting new tire can u just put air in. I need to get home. Another 20 MN still no car. Now can I just have my car back no air another 20mn there was my car with just that no air just my flat tire I came in with More
by LEE23SEA
April 01, 2019
Extreme delays and lack of return phone calls Horrible experience. It took over 3 months to repair my jeep. Barely any communication with service advisor. Consistently broke promises of repair Horrible experience. It took over 3 months to repair my jeep. Barely any communication with service advisor. Consistently broke promises of repair date and rarely returned calls. Even the service manager didn't call when he said he would. Was told I would be reimbursed for lease time lost. Called direct to Chrysler 5 times with no return call. Loaner was filthy when I got it. Took it ony own to car wash. This was my 3rd lease in a row from Security, can't imagine how they treat new customers. More
by Not happy!!!
Employees Worked With
Emoyee not listed
March 31, 2019
Customer Experience The car went in for an oil change and a NYS Inspection. The service advisor was professional and understood my needs. In fact, he offered me a specia The car went in for an oil change and a NYS Inspection. The service advisor was professional and understood my needs. In fact, he offered me a special deal on a package of oil changes. The service was completed in less than 2 hours. Great job !!! I would highly recommend Security Dodge Chrysler Jeep Ram for all of your service needs. More
by jacomo
Employees Worked With
Brandon Troy
March 31, 2019
Oil. Change Efficient courteous and quick The cashier was not as friendly as other The waiting room was clean some bagels would have been nice 😉😉😉 All I’m Efficient courteous and quick The cashier was not as friendly as other The waiting room was clean some bagels would have been nice 😉😉😉 All I’m al it was a pleasant experience More
by christinamontanaro2632
Employees Worked With
Brandon Troy, William Polanco
March 31, 2019
This dealership does the right thing every time I’m the owner of three jeeps and this dealership by far Who is the most honest and fair Jeep dealership on Long Island. I had my car in for service I’m the owner of three jeeps and this dealership by far Who is the most honest and fair Jeep dealership on Long Island. I had my car in for service and they are by far tops In all areas More
by IraB
Employees Worked With
Diana in Service
March 29, 2019
Pleased The staff is very efficient, courteous and helpful. The Atmosphere very welcoming and comfortable. The Service to my Jeep was completed within a reas The staff is very efficient, courteous and helpful. The Atmosphere very welcoming and comfortable. The Service to my Jeep was completed within a reasonable amount of time. As always, I left totally satisfied. More
by micmarie28
Employees Worked With
Customer Service
March 29, 2019
Good Service on a Saturday I have never have had any issues with the service department (knock on wood). The sales area eh they can have a bit more work on. However, the overall I have never have had any issues with the service department (knock on wood). The sales area eh they can have a bit more work on. However, the overall experience is a good one. More
by Geovanny609
Employees Worked With
Didnt see one.
March 28, 2019
Best dealer!!!! Great place to buy a car they really made the car buying experience enjoyable and easy! I brought my first ram from them and I will always go back, ev Great place to buy a car they really made the car buying experience enjoyable and easy! I brought my first ram from them and I will always go back, everyone go to security dodge!!!! More
by DJBARRETTA16
