Back

Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

Sort by
April 16, 2019

Quick and easy oil change I came in for a quick oil change, didn’t take long at all was only there for about thirty minutes. Came in just to take a look at how they were doing More

by Abcdefghijklmnopqrstuvwxyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, Customer Service
Apr 16, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you came to visit us and that you had a good and quick service experience with us. We value your business and kind words and we hope that you will visit us again soon!

April 15, 2019

Great service center The girls at the desk were wonderful as was my service advisor. He let me know that my warranty was still in effect and they would fix everything unde More

by RUBIE.LUBOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Apr 15, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, We are so glad to learn William and our team has provided you with a wonderful service experience. We are glad to have worked with you. If there is anything else we can assist you with, please let us know. We welcome you again!

April 15, 2019

Oil & tire rotation I’ve been using Secuity Dodge for the last two years… Always treated courteously… The people there a professional and knowledgeable… Always listening More

by Nobledad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman Dennis that takes care of the quickchange oil department is excellent… Always professional and courteous… Always trying to go above and beyond… , Brandon Troy
Apr 16, 2019 -

Security Dodge Chrysler Jeep Ram responded

We appreciate your kind words! We are happy to know that you are a loyal customer and that our staff is always courteous, professional, knowledgeable, and provides great customer service. We value your business and we look forward to any future visits.

April 14, 2019

Great Dennis was friendly and accommodating. The truck was serviced quickly and efficiently. It was returned clean, as it was when I brought it in. Aweso More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Reyes
Apr 14, 2019 -

Security Dodge Chrysler Jeep Ram responded

We appreciate your great review, Nancy! It is a joy to see Dennis took great care of the services for your truck. If there is anything else we can do for you, feel free to let us know. Thank you!

April 14, 2019

Great!! Jake in the service center was amazing. He kept me informed on the progress of my vehicle almost daily. I appreciate the communication from him as wel More

by DALLGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Caruso
Apr 14, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you! We are delighted to learn Jake and Bill took great care of your service experience. If there is anything else we can do for you, please let us know directly. We look forward to working with you again.

April 14, 2019

Careless workmanship Brought my truck in for a recall to replace air bag inflators and they destroyed my dash board. No I have to live with a damaged dash board because on More

by Pissed1966
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John, Brandon Troy
Apr 15, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I would like to extend my personal regrets regarding the condition of your dashboard. We assure you that we take your feedback seriously and would like the opportunity to better understand what happened. Please do not hesitate to reach out to me directly so that we can address your concerns. I look forward to hearing from you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

April 12, 2019

Great service.. Will Polanco was very attentive and responsi This by far the finest dealer to take your car. Cant believe the cleanliness of the facility, the friendly staff, and the great beverages available. More

by dunndeel55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy, William Polanco
Apr 13, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the words of confidence. We appreciate your visits and review. It makes us happy to hear that you enjoy our facility. Come back and visit at any time.

April 10, 2019

Amazing service Everyone was great service was awesome loved that they called to make sure everything was running great a few days later! Great customer service!! Wil More

by domonique.soluri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minka Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Troy, William Polanco, Customer Service
Apr 11, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi Domonique, Thank you for your outstanding five-star review. We are thrilled to hear you are pleased with William, Brandon, and Minka. We appreciate your recommendation and hope to see you again soon.

April 10, 2019

Oil change 2.5 hours for an oil change is redic.. They should have a separate person working on oil changes quickly. Why waste my time coming back here when seve More

by Ktbabe143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Troy, William Polanco
Apr 10, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn about your disappointment regarding the time it took to get your oil change. Please feel free to reach out to me directly so that we can discuss this further and address any other concerns you may have. I look forward to hearing from you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

April 09, 2019

Fast service I drove to the service center without an appointment because I was having trouble with my radio. The service representative took me right away I expl More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy
Apr 10, 2019 -

Security Dodge Chrysler Jeep Ram responded

Nick, Thank you for taking the time to write an outstanding five-star review. We are thrilled to hear Brandon was there to take care of your radio in a timely manner. We greatly appreciate your positive feedback and loyalty, We look forward to seeing you again in the future.

...
139
...