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Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

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May 25, 2019

Not positive! Too much to deccribe. Yhis time was s horrible expetience! And an item was removed from my vehicle. Could not get through on phone so went to dealersh More

by doscoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianne(Service), Customer Service
May 25, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn about your overall disappointment with your recent experience. We strive to provide prompt and efficient service and it is disheartening to know that you felt otherwise. Please feel free to reach out to me directly so that we can discuss this in greater detail. Thank you. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

May 22, 2019

First class treatment The service manager was extremely helpful, fixed both recalls along with several other issues promptly and professionally. Would definitely bring my c More

by Happydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy
May 22, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your review! We're happy to hear that you had such a good experience in our service center. We appreciate your business and look forward to seeing you next time!

May 19, 2019

Oil change I brought my Jeep in for an oil change, followed the directions on the signs for quick oil changes. I waited for someone to assist me no cars in front More

by Jeep17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea what the guys name was
May 19, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Please know we take your feedback very seriously and strive to provide every guest with exceptional customer service; therefore, we are disappointed to hear that you felt you did not receive exactly that. Will you please reach out to me at your earliest convenience so that we can discuss your experience? Sincerely, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

May 16, 2019

Theo is the man! Theo was great to deal with and updated me on daily basis on the progress. I'll definitely go back here. Thank you Theo and TEAM More

by GI Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo
May 17, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi there, thanks for the great review! We will be sure to give your thanks to Theo and our team. It was wonderful working with you. We hope to see you in the future!

May 16, 2019

Quick Service Needed an oil change.Went to my dealership, they had me in an out in less than 30 minutes. And the best part of it all, it was FREE! Thank you Securit More

by MMPizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Molinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Fram, David Garcia, Customer Service
May 17, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi there, thank you for the great review! We are so happy to know you had a positive experience with our team. We appreciate your business and can't wait to see you again!

May 16, 2019

Convenient and Quick Had an issue with my 2016 Jeep Renegade and was hooked up with a loaner car and had my Jeep back in less than 24 hours. Any time you called you someon More

by Scrib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcell
May 17, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi Scrib, thanks for the review! We are so happy to have helped you with your vehicle services. Let us know if there is anything else we can assist you with!

May 15, 2019

Outstanding service Professional courteous and, willing to go the extra mile.Special thanks to Brandon Troy for all his help. The service dept is extremely efficient and More

by jpt1492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John LaFrancesca, Brandon Troy
May 16, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi there, wow! It sounds like you had a quality experience with Brandon and our team! It was a pleasure working with you. Come back and see us again!

May 14, 2019

DIANNA IS AWESOME I had a bad experience a couple weeks ago and Diana turned that into the best experience ever I know she’s been there a while but she knows how to tr More

by james.condra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Ilardi
May 15, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi there, Thanks for the great review! We are so happy to hear Diana has turned your experience around. We will be sure to pass your feedback on to our Management Team. It was truly a pleasure working with you. Let us know if there is anything else we can assist you with. We hope to see you again!

May 12, 2019

Consumer 1 Pleasure to deal with. Dianna Service manager is the best. Best customer service ever. Always willing to help 4th car from here. Great staff in sales More

by jmodlin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Jagtiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianna Oneil , Brandon Troy
May 12, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We will be sure to thank Dianna and the rest of the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

May 08, 2019

Service department Diana did a phenomenal job communicating and following up on my service issue Thank you very much I’m glad I brought it there for my service Other More

by peerless854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Conner
May 08, 2019 -

Security Dodge Chrysler Jeep Ram responded

We appreciate your review and your business! We're let Diana know to keep up the great work. Our service team is proud of our helpful, friendly service. We hope to see you again!

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