Security Dodge Chrysler Jeep Ram - Service Center

Same day service and everyone is nice Great prices and huge selection for the size of there dealership never had issues with the service only issue I have is that there valets are slow but Great prices and huge selection for the size of there dealership never had issues with the service only issue I have is that there valets are slow but other then that 100% spot on service More

Ram Recall Brought my ram in for two recalls, service was done in a few hours. Staff is friendly and knowledgeable, they explained what was being done and why, A Brought my ram in for two recalls, service was done in a few hours. Staff is friendly and knowledgeable, they explained what was being done and why, Also did an inspection. More

Poor service I purchased a 2015 Yukon for approximately $38.000 almost 2 months ago and had issues 5 days later. I contacted them about my issues and the only indi I purchased a 2015 Yukon for approximately $38.000 almost 2 months ago and had issues 5 days later. I contacted them about my issues and the only individual who was helpful was the sales manager Anthony. I came from ct.which took close to 4 hours due to heavy traffic and the only issue that was fixed was my a.c. when it rain I still have water leaking in which I was told was fixed but wasnt. My passenger halogen light went out and everytime I call to speak to someone in service I'm brushed off and told I'll be given a call back. I'm supposed to have the best bumper to bumper warranty they offer yet I cant get nothing fixed. More

Busy, but great service Had a slight issue with a front headlight on my Ram 1500. I made an appointment, met with the service technicians, and was done in about an hr. Had a slight issue with a front headlight on my Ram 1500. I made an appointment, met with the service technicians, and was done in about an hr. More

Great service! Nicole and the service team were great! She made it a painless and easy experience. Jonathan got my 2018 Dodge Ram serviced without any problems! Nicole and the service team were great! She made it a painless and easy experience. Jonathan got my 2018 Dodge Ram serviced without any problems! More

Oil change and tire rotation The line was long getting in, they kept apologizing since it was after Memorial day weekend and they were closed the day before, but it only took abo The line was long getting in, they kept apologizing since it was after Memorial day weekend and they were closed the day before, but it only took about an hour to get the oil change done and tire rotation and fluids checked. More

Needs work Too much to write about, but in a nutshell, I tried taking it for service to another dealership but waitlist was 2 months in advance unfortunately Too much to write about, but in a nutshell, I tried taking it for service to another dealership but waitlist was 2 months in advance unfortunately More

Great Dealership but bad staff at service desk Wonderful system for service but girl at front desk gave me a commercial van as a loaner then I requested a passenger vehicle( I lease a passenger veh Wonderful system for service but girl at front desk gave me a commercial van as a loaner then I requested a passenger vehicle( I lease a passenger vehicle and dropped off for service) and wouldn’t change it because “ I don’t have anything else”. Less than a minute later, the following customer was issued a Jeep. The commercial vehicle had no markings (which markings are required by NYS-DMV and was issued a summons for being an “Unaltered Vehicle. I presented the girl with is violation, when I returned the loaner and she said “ I have to pay for it. “. I am not the registered owner of the loaner and I should not alter a vehicle that isn’t mine and should not be required to alter the vehicle so therefore, I should not be required to pay for the violation for an “unaltered vehicle. I didn’t pay for it. Everything else was great. My car was fixed. Service guys were great. I had make appointment online cause she wouldn’t make one over the phone and didn’t tell me about online service scheduler. I took me two week to schedule an appointment that was a month away from the the date I scheduled the appointment. Over those two weeks I tried repeatedly to speak with a service advisor and she never got me a connection. Car was overheating badly. It still is a great dealership despite one employee. I didn’t voice my displeasure and did observe the load of responsibility. She needs to learn to be nice and customer friendly and not talk down to customers More

Service... Every time I bring my car to Security Dodge for service… I’m treated with courtesy and respect… This time was no different … All my needs were met… Al Every time I bring my car to Security Dodge for service… I’m treated with courtesy and respect… This time was no different … All my needs were met… All my questions were answered prompt and courteously... More

Outstanding Service I have always recieved excellent service from the friendly and courteous people at Security. I would recommend my friends and family to go to them. I have always recieved excellent service from the friendly and courteous people at Security. I would recommend my friends and family to go to them. They are the best not onky on sales, but also in service. More