Security Dodge Chrysler Jeep Ram - Service Center
Amityville, NY
1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center
Always on time Denis, my advisor has been working with me for years. First as the express person in charge and now as advisor. He always gives a good estimate of wh Denis, my advisor has been working with me for years. First as the express person in charge and now as advisor. He always gives a good estimate of when car will be completed. He is always pleasant I could go anywhere but I choose Security Dodge. More
No communication My truck was being serviced, it took 4 and half days.they didn't tell me they lost my key,I got a new one. Didn't realize until I saw it on the invoic My truck was being serviced, it took 4 and half days.they didn't tell me they lost my key,I got a new one. Didn't realize until I saw it on the invoice. No one called me. Tried to use them for a service on my vehicle. But the appointment was not until a week later, I had to make other arrangements. As looking on the web sites reviews that's the number one thing .the is lack of communication More
Quick, efficient, and experienced service Went in for an inspection and was out in a few minutes. Friendly service was on hand and very respectful. I always come here and will continue to do Went in for an inspection and was out in a few minutes. Friendly service was on hand and very respectful. I always come here and will continue to do so. More
Always a Good Experience While I could have gone anywhere for a state inspection, I still chose to come to Security due to the exceptional service provided every time. Always While I could have gone anywhere for a state inspection, I still chose to come to Security due to the exceptional service provided every time. Always nice dealing with Denis who is very courteous and professional. Additionally, Denis explains the work being done along with estimated wait time. Today was especially nice as inspection only took 30 minutes! Diane J. More
Oil change Quick, easy, and convenient. Great staff clean waiting area, good coffee. Nice showroom. Dianna remembered me on sight, having been there several mont Quick, easy, and convenient. Great staff clean waiting area, good coffee. Nice showroom. Dianna remembered me on sight, having been there several months ago, Sunny greeted me as well having sold me 3 cars including the Jeep I have now. It's nice to be recognized. More
Excellent service I went in for an oil change and inspection and the service was excellent yet again. I was helped by Brandon Troy who is professional and very efficie I went in for an oil change and inspection and the service was excellent yet again. I was helped by Brandon Troy who is professional and very efficient. There is never a long wait and the service staff is always friendly and willing to help. More
Great service Top notch team. I’ve been going to them for years, and a Brandon and team having been taking care of me. I’m not easy to please, but these guys exce Top notch team. I’ve been going to them for years, and a Brandon and team having been taking care of me. I’m not easy to please, but these guys excel in customer service and in repair/service of vehicle. More
The worst This dealership is the worst I have ever had to deal with every time I go there they are always changing there stories about what they promised me an This dealership is the worst I have ever had to deal with every time I go there they are always changing there stories about what they promised me and the way I had Purchase this vehicle from this establishment was beyond ridiculous last time I was there one of the sales person That sold me my car call me a xxxxxx the managers told me to calm down or they will have me removed said that every time I come there there is a problem with my voice well when people promise you things like oil changes and don’t honor them it’s kind of aggravating when you spend $60,000 on a vehicle in their establishment the sales person that I didn’t want to deal with somehow or another got on my order slip I spoke to him about the oil changes and I asked him why do you think that I’m xxxxxxxx and he goes because you are xxxxxxxx And I was promised 6 oll changes I have had two and they said I am not getting anymore More
Can’t get a call back! It’s been 2 weeks! My 2017 ram 1500 is rusting through the rear bumper. I called 3x to find out if it is covered by warranty. Spoke with the receptionist at service and My 2017 ram 1500 is rusting through the rear bumper. I called 3x to find out if it is covered by warranty. Spoke with the receptionist at service and was told someone would call me back. No one has called me back yet..... More
Regular oil service & rotation I’ve never had an issue with the people at Security Dodge… Always treated courteously and with respect… They’re full staff is definitely professiona I’ve never had an issue with the people at Security Dodge… Always treated courteously and with respect… They’re full staff is definitely professional… More