Back

Security Dodge Chrysler Jeep Ram - Service Center

Amityville, NY

4.1
1,861 Reviews

1,861 Reviews of Security Dodge Chrysler Jeep Ram - Service Center

Sort by
July 31, 2019

Always on time Denis, my advisor has been working with me for years. First as the express person in charge and now as advisor. He always gives a good estimate of wh More

by Frankie Bones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get girls name at front desk, but she was pleasant , Brandon Troy, Denis Reyes
Aug 01, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating. We are happy to know that your experience with us went well and that Denis has always provided you with great customer service. We look forward to any future visits.

July 31, 2019

No communication My truck was being serviced, it took 4 and half days.they didn't tell me they lost my key,I got a new one. Didn't realize until I saw it on the invoic More

by Mad4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed here
Aug 01, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn about your disappointment regarding our level of communication. Please feel free to reach out to me so that we can discuss this in greater detail. I look forward to hearing from you. Best, Katie Alexander Assistant Service Manager KAlexander@securitydodge.com (631) 240-0824 Ext. 380

July 30, 2019

Quick, efficient, and experienced service Went in for an inspection and was out in a few minutes. Friendly service was on hand and very respectful. I always come here and will continue to do More

by Carmine87638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Reyes
Jul 30, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for your review and loyalty! We are always happy to help!

July 30, 2019

Always a Good Experience While I could have gone anywhere for a state inspection, I still chose to come to Security due to the exceptional service provided every time. Always More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Reyes
Jul 30, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing! We hope to see you again!

July 27, 2019

Oil change Quick, easy, and convenient. Great staff clean waiting area, good coffee. Nice showroom. Dianna remembered me on sight, having been there several mont More

by SILENTBOB20224
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dianna O'neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sunny Kaliandasani, Brandon Troy
Jul 27, 2019 -

Security Dodge Chrysler Jeep Ram responded

Our guests are very important to us. Dianna and Sunny will be grateful for your kind words. We appreciate your business and look forward to your next visit.

July 27, 2019

Excellent service I went in for an oil change and inspection and the service was excellent yet again. I was helped by Brandon Troy who is professional and very efficie More

by Bill25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy
Jul 28, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thanks for taking the time to share your feedback about your oil change! We truly appreciate knowing about your excellent experience with Brandon and our team. Let us know if we can assist you with anything else. We are always happy to help.

July 26, 2019

Great service Top notch team. I’ve been going to them for years, and a Brandon and team having been taking care of me. I’m not easy to please, but these guys exce More

by tracey.l.harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Troy
Jul 26, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hi there, thank you for the wonderful review! We can't wait to share your compliments with Brandon and our team. It was a pleasure working with you. We hope to see you in the future!

July 26, 2019

The worst This dealership is the worst I have ever had to deal with every time I go there they are always changing there stories about what they promised me an More

by Plumbum416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fritz Francois
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Scalise, Mike Sestito
Jul 27, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, Your feedback is very troubling regarding the experiences you are describing, and I would like to connect with you at your soonest convenience. Please reach out to me directly when you have a moment so we may further discuss your concerns. Our customers are very important to us and I look forward to working with you. Best regards, Katie Alexander Assistant Service Manager KAlexander@securitydodge.com (631) 240-0824 Ext. 380

July 23, 2019

Can’t get a call back! It’s been 2 weeks! My 2017 ram 1500 is rusting through the rear bumper. I called 3x to find out if it is covered by warranty. Spoke with the receptionist at service and More

by joeblow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dianna O'neil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Troy, William Polanco, Customer Service, Kathleen Alexander
Jul 23, 2019 -

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn of your disappointment with any level of communication that was not to your standards. Please know your comments are important to us and I would appreciate the opportunity to speak with you to remedy your concerns. Please contact me with your preferred contact information when you are available. Thank you. Best, Katie Alexander Assistant Service Manager KAlexander@securitydodge.com (631) 240-0824 Ext. 380

July 22, 2019

Regular oil service & rotation I’ve never had an issue with the people at Security Dodge… Always treated courteously and with respect… They’re full staff is definitely professiona More

by Nobledad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan The gentleman in charge of the oil changes… Listen to my special requests and handle them without an issue… , Brandon Troy
Jul 22, 2019 -

Security Dodge Chrysler Jeep Ram responded

Thank you for the five-star review and kind feedback for our team!

...
132
...